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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Pending time
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somatuscan


Joined: 02 Oct 2008
Posts: 100
Location: Madrid, Spain

Post Posted: Wed May 30, 2012 11:18 am     Reply with quote

Same problem here.
The older submitted images are from 15 days ago... quite odd.

I have written to the SS support and told me to erase the images and reupload them. That's horrible, it's throwing your work to the garbage... :(

Please forumguru, could you please check this issue?


Batch ID Date Submitted Photos in Batch
22920767 05/28/2012 1
22913912 05/27/2012 1
22912805 05/27/2012 1
22912787 05/27/2012 1
22912718 05/27/2012 1
22912712 05/27/2012 1
22912691 05/27/2012 2
22775645 05/21/2012 3
22762901 05/20/2012 5
22762877 05/20/2012 1
22739444 05/19/2012 1
22721156 05/18/2012 1
22721141 05/18/2012 2
22686767 05/17/2012 2
22682990 05/16/2012 2
powpow


Joined: 08 Nov 2010
Posts: 12

Post Posted: Thu May 31, 2012 2:40 am     Reply with quote

Hello, I have more than 10 days have not been audited pictures, trouble to help me see, thank you.

22749833 05/20/2012 2
22718462 05/18/2012 4
somatuscan


Joined: 02 Oct 2008
Posts: 100
Location: Madrid, Spain

Post Posted: Thu May 31, 2012 3:03 am     Reply with quote

I have decide to erase all the pendind images and reupload them.
I hope this works and solves the problem. I can not wait to see one of those emails that say "Status of your recently submitted images" :D
nicholashan


Joined: 15 Feb 2009
Posts: 10

Post Posted: Sun Jun 03, 2012 6:53 am     Reply with quote

Batch ID Date Submitted Photos in Batch
22884230 05/26/2012 1
22877720 05/25/2012 1
22851668 05/24/2012 1
22851647 05/24/2012 1
22851614 05/24/2012 1
22851602 05/24/2012 3

Above is the images that disappear again, is anyone can help to check ?
somatuscan


Joined: 02 Oct 2008
Posts: 100
Location: Madrid, Spain

Post Posted: Sun Jun 03, 2012 3:43 pm     Reply with quote

I reupload on May 30, but I'm still waiting for the review :(
I hope Shutterstock can fix all this bugs soon....
pizla09


Joined: 30 Mar 2009
Posts: 13

Post Posted: Mon Jun 04, 2012 2:07 am     Reply with quote

Hello,
I have the same problem, looong pending times. Could you please help?
22689002 05/17/2012
22695887 05/17/2012
22717907 05/18/2012
22717934 05/18/2012
22762175 05/20/2012
Thanks...
somatuscan


Joined: 02 Oct 2008
Posts: 100
Location: Madrid, Spain

Post Posted: Mon Jun 04, 2012 3:03 am     Reply with quote

pizla09 wrote:
Hello,
I have the same problem, looong pending times. Could you please help?
22689002 05/17/2012
22695887 05/17/2012
22717907 05/18/2012
22717934 05/18/2012
22762175 05/20/2012
Thanks...


Pizla, it seems to be a serious global problem in the agency. Many of us are going through. It seems that the only solution is to delete those photos and turn them up. I have done so, but I have been waiting 5 days to the new revision.
defun


Joined: 04 May 2010
Posts: 25

Post Posted: Tue Jun 05, 2012 8:28 am     Reply with quote

Batch ID Date Submitted Photos in Batch
23040332 06/02/2012 1
23040329 06/02/2012 1
23031764 06/02/2012 2
22979930 05/30/2012 1
22979912 05/30/2012 1
22979639 05/30/2012 7
22979597 05/30/2012 8
22978289 05/30/2012 4
22967990 05/29/2012 2
22958885 05/29/2012 3
22908326 05/27/2012 4
22907780 05/27/2012 2
22898174 05/26/2012 7
22898117 05/26/2012 8
22897934 05/26/2012 2
22897835 05/26/2012 1
hhltdave5


Joined: 20 Jun 2006
Posts: 24081
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Tue Jun 05, 2012 9:12 am     Reply with quote

defun wrote:
Batch ID Date Submitted Photos in Batch
23040332 06/02/2012 1
23040329 06/02/2012 1
23031764 06/02/2012 2
22979930 05/30/2012 1
22979912 05/30/2012 1
22979639 05/30/2012 7
22979597 05/30/2012 8
22978289 05/30/2012 4
22967990 05/29/2012 2
22958885 05/29/2012 3
22908326 05/27/2012 4
22907780 05/27/2012 2
22898174 05/26/2012 7
22898117 05/26/2012 8
22897934 05/26/2012 2
22897835 05/26/2012 1


Why is everyone posting their batch #'s here? Support does not come here to find problems that people are having. If you want to make sure they get it send it to submit@shutterstock.com.

Also you have batches here that were from barely 3 days ago. Shutterstock sent out information that now it can take up to 10 days to get images approved.
Spanlite


Joined: 02 May 2012
Posts: 1

Post Posted: Fri Jun 08, 2012 4:34 am     Reply with quote

6 weeks and counting, since my 10 images were approved along with all paperwork. Placating emails saying yes it's being looked into.

COME ON SHUTTERSTOCK - I WANNA MAKE 25c!
Marcin Nowak


Joined: 19 Apr 2012
Posts: 1

Post Posted: Tue Jun 12, 2012 2:25 am     Reply with quote

I cant understand pending orders.

Its about 2 weeks that i uploaded my photos. There is an information about 4 bussines day. WTF?
cyborgwitch


Joined: 19 Dec 2010
Posts: 462
Location: Netherlands

Post Posted: Thu Jun 14, 2012 1:13 am     Reply with quote

Spanlite wrote:
6 weeks and counting, since my 10 images were approved along with all paperwork.


Oh dear, that's not good! I pity you...
semmickphoto


Joined: 12 Feb 2012
Posts: 6486
Location: Stuck between a shutter and a hard place

Post Posted: Sat Jun 16, 2012 6:01 am     Reply with quote

IF YOUR IMAGES ARE STUCK IN THE BATCH WAITING TO BE REVIEWED FOR WEEKS, DELETE THEM AND RESUBMIT. ITS A KNOWN BUG AND SS ADVICES TO DELETE AND RESUBMIT.

Apologies for the CAPS LOCK, but it seems people are focussed on complaining and not reading the numeral posts from SS and other contributors to delete and resubmit.

Please note, this is for images that got stuck beginning of MAY 2012.
bvh2228


Joined: 03 Apr 2012
Posts: 16

Post Posted: Mon Jun 18, 2012 10:50 pm     Reply with quote

My photos have been approved. Total photo is 82, but I still only see 69 active images. When I create sets, only see 69 active images. Please help me! Thank you!


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jmci


Joined: 29 Oct 2006
Posts: 2380
Location: Northern Ireland

Post Posted: Tue Jun 19, 2012 12:08 am     Reply with quote

bvh2228 wrote:
My photos have been approved. Total photo is 82, but I still only see 69 active images. When I create sets, only see 69 active images. Please help me! Thank you!


I looked at your portfolio just now and saw 82 images!
 
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