Welcome, Anonymous (Profile, Private Messages)
Having trouble signing into the forums? Please [ logout ] and log back in.
 Log inLog in 
SEARCH:     » Advanced Search

Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Sales are not updating!!!
Page Previous  1, 2, 3, 4, 5  Next
 
Post new topic    Reply to topic
Author Message
nahariyani


Joined: 11 Feb 2012
Posts: 9

Post Posted: Wed Apr 18, 2012 2:56 am     Reply with quote

Same here.
mustang79


Joined: 26 Jul 2009
Posts: 4018
Location: www.patrykkosmider.com

Post Posted: Wed Apr 18, 2012 3:06 am     Reply with quote

+1 the same problem...
panicattack


Joined: 15 May 2011
Posts: 133

Post Posted: Wed Apr 18, 2012 3:31 am     Reply with quote

same problem here. but you can check sales by checking download stats and clicking each day.
bernik


Joined: 06 May 2008
Posts: 547

Post Posted: Wed Apr 18, 2012 3:45 am     Reply with quote

Yes, sales popping up on the map, but are not shown in my daily stats, I was already missing 7 yesterday before 02:00 CET (in a couple of hours I'd say) and the problem remains today
shutter123


Joined: 28 Sep 2009
Posts: 54

Post Posted: Wed Apr 18, 2012 3:47 am     Reply with quote

it's the same for me
svetland


Joined: 19 Nov 2009
Posts: 2

Post Posted: Wed Apr 18, 2012 3:55 am     Reply with quote

Same here
hojo


Joined: 12 Jul 2007
Posts: 126
Location: Ohio

Post Posted: Wed Apr 18, 2012 4:49 am     Reply with quote

same with me since yesterday
hojo


Joined: 12 Jul 2007
Posts: 126
Location: Ohio

Post Posted: Wed Apr 18, 2012 4:53 am     Reply with quote

actually i will add with mine, even when I go to the individual day sales are not popping up, I usually have made $20 by this time and its been zero
ayeletkeshet


Joined: 16 Aug 2010
Posts: 129

Post Posted: Wed Apr 18, 2012 5:21 am     Reply with quote

huh???
i have the same problem, but i didn't think it might effect our earnings! i thought it would just update in delay or something, or be completed later by the staff according to the records in the individual day pages.
but now i think, what if some downloads are not even showing in the individuel day pages??
now i'm stressed! D:
hojo


Joined: 12 Jul 2007
Posts: 126
Location: Ohio

Post Posted: Wed Apr 18, 2012 5:25 am     Reply with quote

ayeletkeshet wrote:
huh???
i have the same problem, but i didn't think it might effect our earnings! i thought it would just update in delay or something, or be completed later by the staff according to the records in the individual day pages.
but now i think, what if some downloads are not even showing in the individuel day pages??
now i'm stressed! D:


yeah thats what I am worried about. the individuel day pages are not showng anything, like I said it could be a slow day, but I find it highly unlikely that I would get ZERO sales when I have not had zero sales for several years, and it just happens to happen on a day that everyone is having these problems.
designfgb


Joined: 05 Oct 2011
Posts: 39

Post Posted: Wed Apr 18, 2012 5:30 am     Reply with quote

Same here
ruxpriencdiam


Joined: 07 May 2009
Posts: 26185
Location: Third Stone from the Sun

Post Posted: Wed Apr 18, 2012 5:56 am     Reply with quote

The stats thing started yesterday some time but actually started on the 17th because i have just gone back and checked and am missing 2 sales from the 17th and 2 sales from the 18th? Also i just did a bunch of screen captures to the stats pages for backup for SS! So everyone check your stats close and go back a day or two when checking and do screen captures.

4 seems to be the magic number here.

Not good because how many are we actually missing? We really don't know? Do we?
prezoom


Joined: 10 Aug 2011
Posts: 411
Location: The Netherlands

Post Posted: Wed Apr 18, 2012 5:59 am     Reply with quote

hojo wrote:
ayeletkeshet wrote:
huh???
i have the same problem, but i didn't think it might effect our earnings! i thought it would just update in delay or something, or be completed later by the staff according to the records in the individual day pages.
but now i think, what if some downloads are not even showing in the individuel day pages??
now i'm stressed! D:


yeah thats what I am worried about. the individuel day pages are not showng anything, like I said it could be a slow day, but I find it highly unlikely that I would get ZERO sales when I have not had zero sales for several years, and it just happens to happen on a day that everyone is having these problems.


i have the same problem.. yesterday the stats updated slowly.. but since last night no sale at all visable.. not in the counting and not in the daily stats... that is for me strange aswell.. i thought at first i had no sales today or it would be a slow day but normally i would have already have sales on a wednesday..
aq60


Joined: 10 Apr 2008
Posts: 102
Location: Italy

Post Posted: Wed Apr 18, 2012 6:02 am     Reply with quote

Same problem.
laschi


Joined: 09 Jan 2009
Posts: 9

Post Posted: Wed Apr 18, 2012 6:07 am     Reply with quote

same problem here
 
Display posts from previous:   
Post new topic   Reply to topic Page 2 of 5 All times are GMT - 5 Hours
Page Previous  1, 2, 3, 4, 5  Next

 


Shutterstock Forum for Contributors