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semmickphoto
Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place
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Posted: Tue May 08, 2012 4:39 pm
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The file that you recently uploaded could not be read by our image processor. Please verify that the file is not corrupt and re-upload it.
Please fix that bug first, because its the worst in the list. How long does it take to fix a bug? Been going on for 5 days.
Thanks |
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jhuls
Joined: 02 Jan 2012
Posts: 1046
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Posted: Wed May 09, 2012 1:25 pm
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Same here this is really frustrating. One of my images I have had to re upload 3 times now. I have a few that were reviewed and the photos are broken with no explanation of why they were rejected. How do I know if I can fix them and resubmit them? I don't know if the broken files after review are part of the same bug or if it is a different one.
Seems shutterstock is crawling with bugs lately. |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place
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Posted: Wed May 09, 2012 2:07 pm
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Today I received emails for photos that were reviewed yesterday. However, a photo I deleted myself, was approved and added to my port today. Weird things going on lately. |
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panicattack
Joined: 15 May 2011
Posts: 133
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Posted: Wed May 09, 2012 2:25 pm
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I'm experiencing same problems last 2 days...
The file image-name.jpg that you recently uploaded could not be read by our image processor. Please verify that the file is not corrupt and re-upload it.
I can guarantee that file is not corrupted... strange thing is it only happens to my square cropped images but not 3:2.
Can anybody please say what is going on with this new bug?
Hope those images wouldn't go missing when/if they get accepted.
Thanks, cheers! :D |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place
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Posted: Wed May 09, 2012 2:28 pm
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| panicattack wrote: | I'm experiencing same problems last 2 days...
The file image-name.jpg that you recently uploaded could not be read by our image processor. Please verify that the file is not corrupt and re-upload it.
I can guarantee that file is not corrupted... strange thing is it only happens to my square cropped images but not 3:2.
Can anybody please say what is going on with this new bug?
Hope those images wouldn't go missing when/if they get accepted.
Thanks, cheers! :D |
Holy crap, I have been submitting 1:1 format only lately, could that be it? |
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pjhpix
Joined: 16 Apr 2009
Posts: 112
Location: Bristol, UK
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Posted: Wed May 09, 2012 2:51 pm
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| semmickphoto wrote: | | panicattack wrote: | I'm experiencing same problems last 2 days...
The file image-name.jpg that you recently uploaded could not be read by our image processor. Please verify that the file is not corrupt and re-upload it.
I can guarantee that file is not corrupted... strange thing is it only happens to my square cropped images but not 3:2.
Can anybody please say what is going on with this new bug?
Hope those images wouldn't go missing when/if they get accepted.
Thanks, cheers! :D |
Holy crap, I have been submitting 1:1 format only lately, could that be it? |
No - each time its happened with me its been for images with a 3:2 aspect ratio |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place
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Posted: Wed May 09, 2012 2:53 pm
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Cheers for clearing that up |
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prudkov
Joined: 31 Aug 2009
Posts: 56
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Posted: Thu May 10, 2012 6:23 am
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same problem with my images last three days. |
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dbvirago
Joined: 19 Feb 2006
Posts: 1628
Location: Atlanta, Ga.
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Posted: Thu May 10, 2012 5:46 pm
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Same here, but with the 5+ day review time, I guess this is the first time I'm hitting it |
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