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ellerslie · Joined: 02 Nov 2010 Posts: 132 Location: Italy

Hi guys, Usually I have all my rasters - digital paint illustrations - approved, now I had 3 rejections...2 for "Your image is not in focus or focus is not located where we feel it works best", (for this one, that I love, I think that it has been unjustly rejection, I can put the focus where I want, it's an illustration, not a photo, isn't it?)

And this

for "-Your image has rough edges.
When submitting NASA imagery, please state "Elements of this image furnished by NASA" in the title."

NASA???? O_o I can believe in it...!!

Then 3 images approved are missing and aren't in my portfolio...so what happens?
These images are approved in all the other agencies but I'm not happy because when I work, I work for SS and I try to do my best. I have deleted old files that I thought that weren't perfect ecc. so, I'm really...upset.

apotterdd · Posted: Fri May 11, 2012 12:49 pm

Each site is different with their acceptance/rejections rules.

If the moon image did come from NASA state so in the notes to the reviewer area. If you digitally painted it tell them that.

Rough edges rejections are a pain because half the time I don't see what they're looking at. A focus rejection on the other hand of an illustration is just silly unless you've used some kind of blur effect somewhere.

Never resubmit without a note either stating that you've corrected the problem and are resubmitting. I know of one person who used to re-upload their rejected images and got their account suspended.

Also, before you stress yourself out over it, take rejections with a grain of salt. Took me a while to do that myself when I first started out. Just say to yourself "Fine they don't want it someone else will".

The missing images will be back eventually. SS is working on the bug which to my understanding is going to take weeks to fix where that's not supposed to happen anymore. We're just going to have to deal with that until it gets fixed.

I know it's frustrating and unmotivating but some of this is out of our hands.

ellerslie · Joined: 02 Nov 2010 Posts: 132 Location: Italy

apotterdd · Posted: Fri May 11, 2012 1:16 pm

I've been there a lot and it is sad especially on the ones you had high hopes for.

You can resubmit as long as whatever it was they found wrong with it is fixed or can be fixed. I'd email support about the focus rejection one coz that's just silly. Just make sure you leave a note to the reviewer with what you did to it. Especially the moon. If you made that yourself or if it's a photo you took and that it's not from the NASA database.

I tell ya this though from just the little thumbnails those are some really nice illustrations. I can't use photoshop or any other paint programs like I can use Illustrator and there's no way I could ever get results like yours in Illustrator.

I had a focus rejection on a vector before on another site. The gradients I used made it look fuzzy. But still it's a silly rejection.

ellerslie · Joined: 02 Nov 2010 Posts: 132 Location: Italy

You are very very nice. I'm sad because I have worked very hard before I'm able to do good illustrations...and now I thought that these were good, expecially the illustration with the mushroom-pedestal, I thought that it had something magic but I can do nothing if the problem is "not in focus..", may be I can select only the mushroom and delete the trunk but then...it's another illustration :(
I'd like to know more about the problem because I think that it's a little bit subjective...but I don't know if I have to write to the support or accept the rejection and go on...I think that I'll go on but I really hope that there aren't anymore "these focus problems" because it's a too subjective rejection :(

apotterdd · Posted: Fri May 11, 2012 1:36 pm

Never hurts to email support about a rejection reason include the image ID in your email and ask them why it was rejected for focus when it's an illustration and not a photograph. Most of the time they'll tell you to resubmit with a note. Because it does happen that reviewers get it wrong.

ellerslie · Joined: 02 Nov 2010 Posts: 132 Location: Italy

apotterdd · Posted: Fri May 11, 2012 2:19 pm

No problem. It is a learning curve especially if you're on more than just a handfull of sites and everyone does everything differently. If anyone tells you that they know everything about microstock then they're lying. It's always changing so we're always learning.

Let me know how it goes with your images.

*hugs*

ellerslie · Joined: 02 Nov 2010 Posts: 132 Location: Italy

Of course, I'll do. Thank you very very much again. I was totally disoriented.

A big big hug

algol · Joined: 03 Oct 2007 Posts: 631

Resubmit the image with the moon explaining it's your illustration and not a NASA image.
With the "jagged edges" one - take a good look around the image and see if you can find what they mean. Quite often it's not actually a jagged edge at all, but part of the illustration. If you can find what you think it might be, then resubmit with a note explaining why the rejection was in error. I've had the "jagged edge" rejection on an image where it was actually folds in the cloth of a dress!

I think it's worth fighting for an image if you think the rejection is wrong. Often a previously rejected image will turn out to be a great seller!

suwanneeredhead · Joined: 28 Jul 2005 Posts: 1153 Location: Dante's Peak

Agreed, explain it. Reviewers make mistakes, perhaps they were tired and had sleep in their eyes!

I always resubmit, but like Anita said, explain why, and usually the reviewer sees your point and approves.

Good luck!

Stacey

ellerslie · Joined: 02 Nov 2010 Posts: 132 Location: Italy

Hi girls, thank you for the advices. I think that the problem with "edge roughes" can be only the tree, so, the only thing that I can do is re-paint it. But now the only thing that I want to know is if the problem is only with these illustrations and...ok...I'm not happy because I think that they are really good, but I can go on...or if the problem is with rasters-digital paints works...if it's so I can do vectors but, in this moment, I' m disoriented and I don't know what they are looking for. Of course it's crazy spend a lot of hours for works that are rejected or aren't welcome. I want only understand for optimize my future work.