| Author |
Message |
aldegonde
Joined: 28 Apr 2009
Posts: 430
|
Posted: Sun May 13, 2012 3:27 am
|  |
How long is the average review time these days.
I have images waiting since 01/ 05. That means 12 days. I had a couple (from april) that were reviewed and tought maybe now images were reviewed in respect of their date.
But 12 days is quite long |
|
hhltdave5
Joined: 20 Jun 2006
Posts: 24059
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com
|
|
Posted: Sun May 13, 2012 6:33 am
| |
That is a bit too long. When the review times slowed down recently it went to about 7 days. If it has been that long I would check with support. |
|
aldegonde
Joined: 28 Apr 2009
Posts: 430
|
|
Posted: Sun May 13, 2012 6:50 am
| |
I'll wait till tomorrow monday.
The images from 29/04 were reviewed only a couple of days ago.
I have images waiting from 01/05 ; 02/05 ; 11/05 and 12/05
11 & 12 is normal. 01 & 02 seems too long |
|
ruxpriencdiam
Joined: 07 May 2009
Posts: 26180
Location: Third Stone from the Sun
|
|
Posted: Sun May 13, 2012 8:41 am
| |
But yet they send you the following email after you upload.
| Quote: | Dear Shutterstock Contributor,
Thank you for your recent upload to Shutterstock, which we have received and are reviewing. For reference, your latest upload is batch #00000000 on account #000000.
Please allow 72 hours for your photos to be processed. In many cases we can complete a review in as little as 48 hours, but during times of high volume it may take longer. Initial review of new accounts may take 7 to 10 days.
Thank you for choosing Shutterstock. We value your creative contributions to our library.
Best regards,
The Shutterstock Team
submit@shutterstock.com
http://submit.shutterstock.com |
And yet in another thread they tell you the following.
| ruxpriencdiam wrote: | This has been an ongoing problem dating back to October if not earlier there are lots of threads about it and here is what you get for the responses to it.
| forumguru wrote: | Hi all,
Please remember that reviews can sometimes take up to 7 days to ensure that all submissions get the attention they deserve. But if your review is taking longer than that -- drop us a line: support@shutterstock.com
Thanks! |
| forumguru wrote: | | I'll look into this but please remember that our reviewers are working to keep up with all submissions in a timely manner. Thanks! |
| forumguru wrote: | Please keep in mind that our reviewers are working hard to keep up with all the submissions we're receiving. Reviews can sometimes take up to 7 days. If a review takes longer than that, please alert us by emailing the support team at submit@shutterstock.com.
Thanks! |
| forumguru wrote: | | Please keep in mind that review times may vary but it can take up to seven days. Thanks! |
|
And i have Editorials waiting that usually are reviewed fairly quick and if they get to 2 days i will be sending out emails.
And there is another thread where people sent SS an email and they were told it could take ten days so anymore they themselves have no idea how long it will take! |
|
viki2win
Joined: 20 May 2007
Posts: 28
|
|
Posted: Sun May 13, 2012 10:22 am
| |
I have the same problem... |
|
aldegonde
Joined: 28 Apr 2009
Posts: 430
|
|
Posted: Sun May 13, 2012 4:36 pm
| |
maybe we could start a : "who had the record " thread |
|
basheeradesigns
Joined: 21 May 2009
Posts: 96
|
|
Posted: Sun May 13, 2012 7:46 pm
| |
I have had stuff waiting since April 30th. Some was revied on May 7th but the other half still pending. |
|
trezvuy
Joined: 18 Jul 2011
Posts: 1
|
|
Posted: Mon May 14, 2012 6:33 am
| |
Hello, I don't know maybe something wrong with my account, but my files in pending is about 14 days |
|
hhltdave5
Joined: 20 Jun 2006
Posts: 24059
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com
|
|
Posted: Mon May 14, 2012 6:59 am
| |
| trezvuy wrote: | | Hello, I don't know maybe something wrong with my account, but my files in pending is about 14 days |
Have you contacted support? |
|
kmiragaya
Joined: 24 Dec 2007
Posts: 62
Location: London
|
|
Posted: Mon May 14, 2012 7:03 am
| |
Well, I have files pending since May 1st. I contacted support and they just told me today to keep waiting with the usual standard answer. |
|
darkraptor
Joined: 21 Jan 2009
Posts: 35
Location: Poland
|
|
Posted: Mon May 14, 2012 7:16 am
| |
The same thing here :/
I've got 16 pictures uploaded on 1st of May and 9 others from 5th. They are still pending... only three uploaded also on 1st of May were checked and approved. |
|
Michael Leroy Pittman
Joined: 01 May 2012
Posts: 1
|
|
Posted: Mon May 14, 2012 8:40 am
| |
I've been waiting for 13 days. Although this doesn't seem to be unusual, contributors are their bread and butter and they need to be honest with them about the actual time involved. |
|
semmickphoto
Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place
|
|
Posted: Mon May 14, 2012 3:29 pm
| |
| Michael Leroy Pittman wrote: | | I've been waiting for 13 days. Although this doesn't seem to be unusual, contributors are their bread and butter and they need to be honest with them about the actual time involved. |
+1
It seems review times can take up to 7 days. But people waiting 14 days better email support. |
|
aldegonde
Joined: 28 Apr 2009
Posts: 430
|
|
Posted: Tue May 15, 2012 2:52 am
| |
Now the batch from 10/05 and 13/05 passed, but the batches from 01/05 and 02/05 are still pending.
That would mean they don't SEE the earlier batches, which means it is another bug probably |
|
maxim1110
Joined: 09 Dec 2010
Posts: 290
Location: Nijmegen, the Netherlands
|
|
Posted: Tue May 15, 2012 9:23 am
| |
Stranged, I was almost getting used to waiting at least 6-7 days before getting photos reviewed, but I got one batch reviewed in 3-4 days yesterday. |
|
| |
|
Log in
