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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Number of images in gallery is wrong
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mirage3


Joined: 23 Apr 2008
Posts: 1674
Location: Does it matter?

Post Posted: Fri Jun 08, 2012 12:39 pm     Reply with quote

For the past week or so, the number of files indicated on my contributor's page is wrong. One batch simply never showed and now I am missing more images, although all appear to be in my gallery and searchable (which is why I did not write sooner)...but a glitch is a glitch... so please lootk into this.
Thanks! :-) !
tartwork


Joined: 06 May 2006
Posts: 15

Post Posted: Fri Jun 08, 2012 3:49 pm     Reply with quote

i have the same problem, it started a week ago
renomartin


Joined: 30 Sep 2010
Posts: 69
Location: Prague

Post Posted: Sat Jun 09, 2012 3:50 am     Reply with quote

So, it is here again! Again my gallery is wrong, showing less images that I really have, the dark room in to updated, also the Catalog manager, it update maybe one per week, my last approved images does not appear in my image gallery.

I don't understand, it was wrong, SS fixed it, so it was so great working, and again wrong... this situation already 5 times.

Can SS please take a look into my profile and fix my problems? I will appreciate it very much!

Thanks.
baz777


Joined: 03 Dec 2008
Posts: 3433
Location: No idea, I'm old!

Post Posted: Sat Jun 09, 2012 8:41 am     Reply with quote

It looks like I have the correct images in my gallery, just the front page not updating with correct number of images.
dralo


Joined: 22 Oct 2010
Posts: 15

Post Posted: Sat Jun 09, 2012 11:32 am     Reply with quote

Have the same problem, it started a week ago
samtoon


Joined: 14 Sep 2007
Posts: 79
Location: In the middle of nowhere

Post Posted: Sun Jun 10, 2012 12:12 am     Reply with quote

Same here
my latest images appeared in my gallery yet the front page and the "Active Images" counter aren't updating
slobelix


Joined: 07 Apr 2005
Posts: 235

Post Posted: Sun Jun 10, 2012 3:56 am     Reply with quote

+1
powpow


Joined: 08 Nov 2010
Posts: 12

Post Posted: Sun Jun 10, 2012 4:40 am     Reply with quote

+1 The same problem,
imagevillage


Joined: 09 May 2009
Posts: 484

Post Posted: Sun Jun 10, 2012 8:34 am     Reply with quote

number of images in gallery have not been updated for about a week. The difference between what my port has and what front page shows it has is now nearly 100 pictures!!!!!! Please fix this problem.
Mike Price


Joined: 06 Jun 2008
Posts: 2919
Location: South Wales

Post Posted: Sun Jun 10, 2012 11:26 am     Reply with quote

Same here
semmickphoto


Joined: 12 Feb 2012
Posts: 6482
Location: Stuck between a shutter and a hard place

Post Posted: Sun Jun 10, 2012 11:46 am     Reply with quote

But does it matter? Photos in my port are all there. Just the number on the frontpage is not matching. Thats only for yourself. I dont think its affecting search or sales for buyers.
designfgb


Joined: 05 Oct 2011
Posts: 39

Post Posted: Sun Jun 10, 2012 2:18 pm     Reply with quote

Same problem...

Mike Price wrote:
Same here
nokhoog


Joined: 15 May 2011
Posts: 15

Post Posted: Sun Jun 10, 2012 11:10 pm     Reply with quote

Same problem too
rixie


Joined: 29 Dec 2007
Posts: 3430
Location: Hampshire, UK

Post Posted: Mon Jun 11, 2012 2:15 am     Reply with quote

semmickphoto wrote:
But does it matter? Photos in my port are all there. Just the number on the frontpage is not matching. Thats only for yourself. I dont think its affecting search or sales for buyers.


Agreed they are searchable and that is the most important thing. However, if they are not on your homepage they are also not in your Catalog Manager, which makes it difficult to track sales of a particular shoot or event, etc.

I also hae quite a few missing and will be very glad when they reappear.
mirage3


Joined: 23 Apr 2008
Posts: 1674
Location: Does it matter?

Post Posted: Mon Jun 11, 2012 10:36 pm     Reply with quote

New batch of approved photos, same problem. They made it to my gallery and appear to be searchable by buyers but they are not on my contributor's frontpage...
 
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