Shutterstock Photographer Forum :: View topic - content contains errors message, can't submit

Bonnie K Fernandez · Joined: 12 Jun 2012 Posts: 2

I have prepared 10 images with keywords that I feel are relevant. When I submit, I receive a message that my content contains errors for all ten. These errors are not explained. When I reduced the number of key-words for one image and made the first and second category selections match, they still said content contains errors. How do I submit the photos?

mauijon · Joined: 02 Mar 2005 Posts: 4279 Location: Maui, Hawaii

If you have some oddball keywords, alternate or questionable spellings for example, I think if you press submit again they will be accepted.

hhltdave5 · Posted: Tue Jun 12, 2012 4:38 pm

Yes the errors is usually just the spell checker thinking some of the keywords are misspelled. If they are right just click on submit again.

Bonnie K Fernandez · Joined: 12 Jun 2012 Posts: 2

The only error that it points out is HDR, which I included in my titles for some of the high dynamic range photos. When I try to submit again, it still won't submit and I am caught in a loop. Are we only able to use key words that are in our title? For example: my title is "Three peaches on light blue background with two leaves HDR" and my keywords are: agriculture,farming,food,health,healthy,peach,produce,buy local,fresh food,fresh fruits,fresh fruit,fresh peach,fresh peaches,healthy food,high dynamic range,light blue,natural light,organic farm,organic farming,organic food,peach leaf,peach leaves,still life

Brigitte Kaeser · Joined: 05 Aug 2012 Posts: 3

Hello
Yesterday I tried to submit the 10 pics. I have exactly the same problems like Bonnie. The German words are definitely well spelled. I tried it 7 times!
Is anybody able to help me please?

Thanks a lot

Brigitte

darla · Joined: 29 Apr 2006 Posts: 889

Did you make changes, or resubmit without altering anything? If you make changes, it starts over.

I don't see any reason to use HDR as a keyword, though. I don't think buyers care how an image was created, they just look at the result and decide if they like it or not.

Brigitte Kaeser · Joined: 05 Aug 2012 Posts: 3

Hi Darla
Yes, I changed (added keywords) each time, tried to submit, everything exactly like before.... each word should be misspelled !?!

What do you mean with HDR?

Thanks

Brigitte[/img]

jmci · Joined: 29 Oct 2006 Posts: 2380 Location: Northern Ireland

The error messages thrown up by the spell checker are only suggestions, so if you're sure your keywords are correct, you can normally ignore the messages and just click submit again and they'll be accepted.

Be careful if this is your first submission though. The first 10 have to go through in one batch, and if the spell checker thinks it has found errors in some of them, the batch will get split up. In a case like that, you're better to use only a few safe keywords that you know are sure to pass the checker. Once the images have been accepted, you can go back and edit the keywords, adding the original ones back in (providing they're relevant, of course).

Jelena Aloskina · Joined: 07 Jun 2012 Posts: 640

Brigitte Kaeser · Joined: 05 Aug 2012 Posts: 3

jmci

Thanks a lot, this helped. Although all words were well spelled I had to change the words again and again. This spell checker is ......

Kind regards

Brigitte

Mike Price · Joined: 06 Jun 2008 Posts: 2919 Location: South Wales

jatrax · Joined: 07 May 2011 Posts: 242 Location: Pacific Northwest

One trick I have learned is to NOT select any categories at first. Select all images and then click submit. All the images will generate an error due to the missing categories. Review them all for any real errors and miss-spellings or wrong keywords. If you are OK with them select the categories and then submit again. They should all go through as a batch.

And as noted the errors on the spell checker as just suggestions if you think the words are good, re-select an submit them.

jmci · Joined: 29 Oct 2006 Posts: 2380 Location: Northern Ireland

jatrax, you're a genius (why didn't I think of doing it that way)!

It's not normally critical to keep batches together though, except for new members' first 10, or do you find there's an advantage in that?