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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Rejection madness
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semmickphoto


Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place

Post Posted: Wed Jun 27, 2012 4:44 am     Reply with quote

I am about to quit SS, or the whole MS business. I cant deal with the inconsistancy of the reviewers.

I just had another batch of 40 hours of work rejected.

I created another set of face flags in my series of face flags. 40 online and selling every day. Some of them used on the cover of a magazine with a circulation of 50.000 a week, on the Groupon website, a chinese magazine, etc.

Yet this reviewer just rejected the next batch of flags, 100% for composition. You have to be kidding me.

I cant deal with this. Rejections are fine, this is just brutal. I dont even know how to resubmit to get them accepted.


SS advices to use gallery sets to track which sets sell best so you can increase sales. I did, the face flags sell, so I created more countries. Rejected.

I had a photo of a camera with an eye in the lens accepted in my initial 10. I only replaced the eye with the globe. Rejected uneven lighting, by that same reviewer. If its good for first 10, it cant be worse now.

Shutterstock, please, this cant be right.
hhltdave5


Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Jun 27, 2012 6:18 am     Reply with quote

If the rejections were only for composition and composition only and you had others that were done with the same composition that were approved I would resubmit them with a note stating you have X number of shots just like this that were already approved and ask for a rereview.

This will not automatically work because one reviewer can look at something differently than another and approve or reject on that basis even though they are following the review guidelines.

I agree with you Ron that it is the inconsistency that most of us object to.
semmickphoto


Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place

Post Posted: Wed Jun 27, 2012 6:43 am     Reply with quote

hhltdave5 wrote:
If the rejections were only for composition and composition only and you had others that were done with the same composition that were approved I would resubmit them with a note stating you have X number of shots just like this that were already approved and ask for a rereview.

This will not automatically work because one reviewer can look at something differently than another and approve or reject on that basis even though they are following the review guidelines.

I agree with you Ron that it is the inconsistency that most of us object to.


Dave, the photos are of consistent quality through out. I use a template in CS5 and a template in LR4 to process the photos. They are exactly the same as the 40 already accepted just different flags. Rejected for compostion only.

Its a hell of a lot of work working out flag details, position, keywording, titles, descriptions,
semmickphoto


Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place

Post Posted: Wed Jun 27, 2012 6:48 am     Reply with quote

Just checked DP, already 3 sales on the new photos, and thats my 5th earner. Shutterstock is rejecting money not photos, in my opinion.
hhltdave5


Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Jun 27, 2012 6:58 am     Reply with quote

semmickphoto wrote:
Just checked DP, already 3 sales on the new photos, and thats my 5th earner. Shutterstock is rejecting money not photos, in my opinion.


Can't argue with you there. I had something like 15 BBQ rib shots all rejected. I did a resubmit and now the two most popular rib shots in Shutterstock are mine and I have 9 of those that were rejected in the top 50 rib shots.

If you think you are right and they are the same as those already approved and nothing with the new ones has changed with the old ones then I would try again. Don't get pissy with them but nicely explain everything and ask for a re-review or an explanation of why some get accepted and some rejected when they are all done exactly the same way.
mattgibson


Joined: 11 Nov 2009
Posts: 601
Location: London

Post Posted: Wed Jun 27, 2012 7:18 am     Reply with quote

Considering you did a resubmit before and they then removed the approved image you referred to(approved in error I think) would a resubmit immediately be the best option? Just wait a month or two.

If you resubmit too much just asking for a re-review without changing anything you will end up getting a warning.

Up to you.
hhltdave5


Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Jun 27, 2012 7:44 am     Reply with quote

mattgibson wrote:
Considering you did a resubmit before and they then removed the approved image you referred to(approved in error I think) would a resubmit immediately be the best option? Just wait a month or two.

If you resubmit too much just asking for a re-review without changing anything you will end up getting a warning.

Up to you.


This is true but wasn't the other rejection for lighting? It is a good point however.
semmickphoto


Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place

Post Posted: Wed Jun 27, 2012 7:57 am     Reply with quote

mattgibson wrote:
Considering you did a resubmit before and they then removed the approved image you referred to(approved in error I think) would a resubmit immediately be the best option? Just wait a month or two.

If you resubmit too much just asking for a re-review without changing anything you will end up getting a warning.

Up to you.


That was a different situation Matt. I had a test photo submitted to see if they would accept the format etc... and they did. I then submitted 20 photos which they rejected and removed the test photo as well. I emailed them and they explained why. I am ok with that.


Now they accepted over 40 of the same series and they sell. SO I expand on the series, and they rejected all of them for composition in the last batch. 35 or so.

I cant imagine they would delete selling photos but you never know

I actually think on of the photos is in a lightbox because it seems to have taken off. Its the one with the camera painted on the face. I cant find all lightboxes but I have a suspicion its in the viewfinder lightbox
semmickphoto


Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place

Post Posted: Tue Jul 03, 2012 9:56 am     Reply with quote

All photos accepted 2nd round. I added a note explaining the situation. As per Dave's advice.

Thanks SS, now lets get rich.
warrenprice


Joined: 15 Dec 2009
Posts: 420
Location: Central Texas

Post Posted: Tue Jul 03, 2012 11:45 am     Reply with quote

semmickphoto wrote:
All photos accepted 2nd round. I added a note explaining the situation. As per Dave's advice.

Thanks SS, now lets get rich.


That's encouraging. I just experienced the same scenario. Obviously, two different (or more) inspectors/reviewers involved.

I'll try resubmitting.

PS: All rejections were for composition.
algol


Joined: 03 Oct 2007
Posts: 624

Post Posted: Tue Jul 03, 2012 1:04 pm     Reply with quote

Good news on the acceptances for the resubmission.

I just got one of those weird "composition" rejections on an illustration - no idea what the reviewer saw as a problem, but it's a good seller elsewhere.

What did you put in the note when you resubmitted? I'm not altering the image and there's not a technical reason I can explain (eg. incorrect rejection for keyword spelling etc.). Do I just say I disagree with the rejection and would like them to take another look?
hhltdave5


Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Tue Jul 03, 2012 1:16 pm     Reply with quote

algol wrote:
Good news on the acceptances for the resubmission.

I just got one of those weird "composition" rejections on an illustration - no idea what the reviewer saw as a problem, but it's a good seller elsewhere.

What did you put in the note when you resubmitted? I'm not altering the image and there's not a technical reason I can explain (eg. incorrect rejection for keyword spelling etc.). Do I just say I disagree with the rejection and would like them to take another look?


You have to be careful when just re-submitting a shot because you do not agree with the reviewer. Something like that is not allowed unless there are special circumstances or you have made changes in it.

In Ron's case he had had numerous images just like the ones he submitted already accepted. There were no changes in how he took one batch from the other so why would one batch be accepted and the next rejected for what I think was LCV?

I suggested because of this he re-submit with a note explaining the conundrum. They looked into it and agreed the second batch should have been accepted.
algol


Joined: 03 Oct 2007
Posts: 624

Post Posted: Tue Jul 03, 2012 4:27 pm     Reply with quote

hhltdave5 wrote:


In Ron's case he had had numerous images just like the ones he submitted already accepted. There were no changes in how he took one batch from the other so why would one batch be accepted and the next rejected for what I think was LCV?



Mine was rejected for framing/composition. I don't submit more than 2 or 3 images that have a similar subject, but the previous of the same style was accepted here and it's a type that usually sells very well. It was a completely "out of character" type of rejection for SS. I normally resubmit if I can see the reason for rejection and explain if I don't think it's correct, but there isn't really anything to explain on this one except that I think the rejection is a mistake :/
Ian Rushton


Joined: 10 Jun 2012
Posts: 20
Location: New Zealand

Post Posted: Thu Jul 05, 2012 7:02 pm     Reply with quote

I'm new here but have already encountered the inconsistency. But in my case images that should really have been rejected were actually accepted while meanwhile technically superior shots get rejected. And more recently, two all but identical images taken at the same time and location were submitted in separate batches. The one that I consider the slightly better of the two was rejected for poor composition.

Seems like its a bit of a lucky dip.
mattgibson


Joined: 11 Nov 2009
Posts: 601
Location: London

Post Posted: Fri Jul 06, 2012 6:51 am     Reply with quote

Ian, on a separate note, you may want to check your ten least popular images, they are all titled the same "Old gnarly tree....." may explain why they are not selling?
 
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