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semmickphoto
Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place
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Posted: Sat Jun 30, 2012 7:41 am
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Hello SS,
| Quote: | Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log. |
http://submit.shutterstock.com/index.mhtml |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place
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Posted: Sat Jun 30, 2012 7:47 am
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| Quote: | Dear Semmick,
Thank you for contacting Shutterstock.
Our friendly and knowledgeable support staff is available Monday through Friday from 7 a.m. to 7 p.m. New York Time. A member of our team will contact you as soon as possible, and within one business day.
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Why tell me to contact support if you dont look at my email in the weekends. Its a bit late to fix this on Monday, no? |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place
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Posted: Sat Jun 30, 2012 8:19 am
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Fixed |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6520
Location: Stuck between a shutter and a hard place
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Posted: Sat Jun 30, 2012 8:19 am
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Down again |
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triceratops
Joined: 15 Nov 2006
Posts: 7870
Location: The other Nevada
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Posted: Sat Jun 30, 2012 12:50 pm
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It's even worse than you think. Their automated message say to contact support@shutterstock.com. However, according to Anthony, that address is for buyers only, not contributors. So you would likely never see an answer, even if it were the middle of the week. The correct address, again according to Anthony, is submit@shutterstock.com. They still won't see it on the weekend, but at least it's going to the right group. And they still may not answer, but what he hell. |
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