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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Discovered a bug

 
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shtern


Joined: 01 Dec 2010
Posts: 40

Post Posted: Wed Jul 18, 2012 1:08 am     Reply with quote

Discovered a bug - My latest photos are now available on request to find a similar (the button under the photo) - issues - no results! themselves in the photos when opened separately - at the bottom right does not have a similar - ie without the sort of category, and is not among the works of similar.
Kind of like my photos are in the system and the name can be found - but there is a sense that they hang in the air - are not covered by any category.
This became especially evident in sales of new works
All newest approved 45 photos taken by the new bug - more than one view and not a sale, by pressing a button under the photo "find similar images" - "Returned 0 results. No results found."

My pictures after they have taken were neither Sold not covered adequately or to any category.
Before this bug was not with my photos.
Photos with this bug in my portfolio:
Batch ID 23840390
Photo Id: 107230313; 107230316; 107230319; 107230325;

Batch ID:23832977 ; 07/09/2012
Photo Id: 107202692; 107202695; 107202701; 107202707; 107202713;

Batch ID:23832938 ; 07/09/2012
Photo Id: 107202569; 107202572; 107202575;

Batch ID:23832968 ;07/09/2012
Photo Id: 107202656;
Batch ID:23954669 - 07/16/2012
Photos ID: 107690384; 107690387; 107690390; 107690393;

Batch ID:23945168 - 07/15/2012
Photos ID: 107648138; 107648141;

Batch ID:23945024 - 07/15/2012
Photos ID: 107647421; 107647424;

Batch ID:23944967 - 07/15/2012
Photos ID: 107647262; 107647265;

Batch ID:23940152 - 07/15/2012
Photos ID: 107627399;

Batch ID:23940140 - 07/15/2012
Photos ID: 107627384;

Batch ID:23940125 - 07/15/2012
Photos ID: 107627342; 107627348; 107627354; 107627357;

Batch ID:23938373 - 07/15/2012
Photos ID: 107619779;

Batch ID:23938346 - 07/15/2012
Photos ID: 107619704; 107619707; 107619710;

Batch ID:23937065 - 07/15/2012
Photos ID: 107614634; 107614637; 107614640; 107614643;

Batch ID:23936918 - 07/15/2012
Photos ID: 107614241;

Batch ID:23936909 - 07/15/2012
Photos ID: 107614202; 107614205; 107614211; 107614214;

Batch ID:23936900 - 07/15/2012
Photos ID: 107614154; 107614157; 107614160; 107614163; 107614166; 107614169; 107614172;

I ask you to double-check that the tank I will give a list of photos that are described with a bug in my portfolio.

Thank you in advance for solving this problem.
And I ask forgiveness for my English.
With Respect, Konstantin Kazak.
miszaqq


Joined: 09 Jul 2006
Posts: 24

Post Posted: Wed Jul 18, 2012 2:55 pm     Reply with quote

same problem, some 200 last uploads seems to wrongly catalogued
dimas911


Joined: 21 Jul 2010
Posts: 3

Post Posted: Thu Jul 19, 2012 4:35 pm     Reply with quote

i have exactly the same problem - my last images don't have similar too.

Image ID: 107429192
Image ID: 107586968
Image ID: 107586986
Image ID: 107586992
Image ID: 107591954
Image ID: 107634797
ruxpriencdiam


Joined: 07 May 2009
Posts: 26311
Location: Third Stone from the Sun

Post Posted: Thu Jul 19, 2012 6:04 pm     Reply with quote

Since you mentioned it i just looked and yep no similars at all to be found or to the side!

Big problem!!! Big big big Problem!!!
Mike Price


Joined: 06 Jun 2008
Posts: 2920
Location: South Wales

Post Posted: Thu Jul 19, 2012 6:12 pm     Reply with quote

I think it takes time to index similars which are probably done by relating keyword searches on your images to similar searches on other images. If the image is newly uploaded it probably doesn't have many searches to link to.

Mike
subarashii21


Joined: 12 May 2011
Posts: 442
Location: Czech Republic

Post Posted: Fri Jul 20, 2012 2:30 am     Reply with quote

I had a bunch of images approved yesterday and they all have their similars, so the completely new ones are ok.

This problem is only touching the group of images which were missing in relation to the recent bug (started around 13 July and was solved 17 July, as Vincent Jansen mentioned in the Missing images thread). So in my case, these images still do not have their similars assigned (three days after appearing in port).
ijdema


Joined: 22 Jan 2012
Posts: 164

Post Posted: Fri Jul 20, 2012 3:25 am     Reply with quote

subarashii21 wrote:
I had a bunch of images approved yesterday and they all have their similars, so the completely new ones are ok.

This problem is only touching the group of images which were missing in relation to the recent bug (started around 13 July and was solved 17 July, as Vincent Jansen mentioned in the Missing images thread). So in my case, these images still do not have their similars assigned (three days after appearing in port).

You're right, it has only effected images that were effected by the missing images bug. Newer and older images are not effected.
ruxpriencdiam


Joined: 07 May 2009
Posts: 26311
Location: Third Stone from the Sun

Post Posted: Fri Jul 20, 2012 7:37 am     Reply with quote

ijdema wrote:
subarashii21 wrote:
I had a bunch of images approved yesterday and they all have their similars, so the completely new ones are ok.

This problem is only touching the group of images which were missing in relation to the recent bug (started around 13 July and was solved 17 July, as Vincent Jansen mentioned in the Missing images thread). So in my case, these images still do not have their similars assigned (three days after appearing in port).

You're right, it has only effected images that were effected by the missing images bug. Newer and older images are not effected.
Not true!

Non of my images were ever missing but the new ones have no similar.

But all of my popular is wrong and changes a few times a day.
VincentJansen


Joined: 05 Jun 2012
Posts: 116

Post Posted: Fri Jul 20, 2012 9:53 am     Reply with quote

Hello everyone,

Our apologies for the issue with the Similar Images. I have notified the team and they are investigating it. We expect everything to be showing as normal soon.

Thank you all for reporting this and for the examples.

Vincent Jansen
Manager, Contributor
Shutterstock
subarashii21


Joined: 12 May 2011
Posts: 442
Location: Czech Republic

Post Posted: Sat Jul 21, 2012 3:58 am     Reply with quote

Ive just checked it and the problem is fixed, at least in my port. Thank you for quick help!
miszaqq


Joined: 09 Jul 2006
Posts: 24

Post Posted: Thu Aug 16, 2012 7:02 am     Reply with quote

AGAIN !! same problem with last approved batch, no simillar images displayed next to my photos
miszaqq


Joined: 09 Jul 2006
Posts: 24

Post Posted: Mon Aug 20, 2012 2:49 am     Reply with quote

hello, anybody there ?? Can You fix it ?
 
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