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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Reviewer accountability
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kcmatt


Joined: 01 Aug 2011
Posts: 5

Post Posted: Wed Jul 18, 2012 1:56 pm     Reply with quote

I think there should be some type of accountability for the reviewers, in the form of a viewable reviewer ID or similar. I recognize some issues it could raise but I am confident that there are a few out there that whether by bias or ineptitude, are consistently horribly inconsistent. Every once in a while I seem to hit them, and it is enfuriating.

Not claiming anything close to perfection with these images, just as an example of inconsistency, consider the photos below. They are part of a batch of 21, 18 of which were accepted last week. Yesterday, more photos taken the same days and conditions, with the same equipment, and of similar subjects were summarily rejected. ALL 34 of 34 images, each on the basis of "poor lighting" or "noise." None of the previous week's 21 images, again same days, similar and in some instances same subject, were rejected on that basis.
If reviewer ID is untenable, something needs doing that sifts out these reviewers, that allows complaints to be tracked by reviewer to see where they stack disproportionately. If that is occurring internally, it would be nice allow the community to know it, and how it works (or maybe I am the only one who doesn't know it). The alternative is that it feels like reviewers are able to hide under the cloak of anonymity and not be accountable for shoddy, inconsistent or biased reviews, internally or externally. There, I am done with my sincere rant.









hipokrat


Joined: 09 Oct 2007
Posts: 14

Post Posted: Wed Jul 18, 2012 10:46 pm     Reply with quote

+1 !
Clupeidae


Joined: 19 Jul 2012
Posts: 17

Post Posted: Thu Jul 19, 2012 1:12 am     Reply with quote

Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.
tverkhovynets


Joined: 12 Jun 2010
Posts: 753
Location: Kiev, Ukraine

Post Posted: Thu Jul 19, 2012 5:47 am     Reply with quote

Clupeidae wrote:
Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.


For some reason, only from your words, I knew that you had no photos in your gallery.

You don't have any idea what we are talking about, sorry. Once you get approved, you will.

For possible 25 cents they are too picky or maybe they do not work good enough pressing 'reject' button for "number of images reviewed" quantity.

If you spend a week working on images and get such attitude from reviewers who rejected ALL your images without even specifying a reason, you will understand what we all mean. The reply from them I got was "we don't have much time to review it well enough and specify the reason. So we specify whatever reason. feel free to resubmit". Do we have extra time to do that? Why should we even bother? Like it was said: fat and lazy beast SS became.

Taras
ruxpriencdiam


Joined: 07 May 2009
Posts: 26817
Location: Third Stone from the Sun

Post Posted: Thu Jul 19, 2012 7:34 am     Reply with quote

You got hit by Attila.

And be careful or they will re-review what has been accepted and if they find anything wrong with them they will remove them so dont be complaining because it has recently happened to someone and you could be next so watch out!
tverkhovynets


Joined: 12 Jun 2010
Posts: 753
Location: Kiev, Ukraine

Post Posted: Thu Jul 19, 2012 7:37 am     Reply with quote

ruxpriencdiam wrote:
You got hit by Attila.

And be careful or they will re-review what has been accepted and if they find anything wrong with them they will remove them so dont be complaining because it has recently happened to someone and you could be next so watch out!


Can they re-review all portfolio? Or just the previous batch?

Taras
ruxpriencdiam


Joined: 07 May 2009
Posts: 26817
Location: Third Stone from the Sun

Post Posted: Thu Jul 19, 2012 7:56 am     Reply with quote

tverkhovynets wrote:
ruxpriencdiam wrote:
You got hit by Attila.

And be careful or they will re-review what has been accepted and if they find anything wrong with them they will remove them so dont be complaining because it has recently happened to someone and you could be next so watch out!


Can they re-review all portfolio? Or just the previous batch?

Taras
Not sure but the person who had it happen had all of his approved batch re-reviewed and they were all rejected and removed from his port!

LINK:

http://submit.shutterstock.com/forum/viewtopic.php?t=123515&highlight=poor+lighting
tverkhovynets


Joined: 12 Jun 2010
Posts: 753
Location: Kiev, Ukraine

Post Posted: Thu Jul 19, 2012 8:28 am     Reply with quote

ruxpriencdiam wrote:
tverkhovynets wrote:
ruxpriencdiam wrote:
You got hit by Attila.

And be careful or they will re-review what has been accepted and if they find anything wrong with them they will remove them so dont be complaining because it has recently happened to someone and you could be next so watch out!


Can they re-review all portfolio? Or just the previous batch?

Taras
Not sure but the person who had it happen had all of his approved batch re-reviewed and they were all rejected and removed from his port!

LINK:

http://submit.shutterstock.com/forum/viewtopic.php?t=123515&highlight=poor+lighting


That's not funny at all! LOL

Taras
gvictoria


Joined: 08 Apr 2005
Posts: 257
Location: toronto

Post Posted: Thu Jul 19, 2012 11:06 am     Reply with quote

...

Last edited by gvictoria on Thu Jul 26, 2012 2:51 pm; edited 1 time in total
steveball


Joined: 10 Mar 2009
Posts: 63
Location: Swansea, UK

Post Posted: Fri Jul 20, 2012 2:49 pm     Reply with quote

Same here, 2 out of 11 accepted. All the rest rejected for poor framing, cropping, and/or composition. Interesting because most were patterns and backgrounds! (including the accepted ones). I wouldn't mind if there was a valid reason but this is unacceptable. Maybe if reviewers were paid an hourly rate and not for the number of half glances at files, our work would receive the attention it deserves.
Clupeidae


Joined: 19 Jul 2012
Posts: 17

Post Posted: Sat Jul 21, 2012 10:46 pm     Reply with quote

I didn't know I needed your approval to have an opinion here. I have thousands more photos on sites around the world. I have 40 years experience in photography. Taught at university level and was an editor for a small newspaper section, including shooting 80% of the photos for that paper. But I'm not allowed to comment here because I'm new and haven't uploaded yet?

Do you represent Pravda's content censor on this forum?

tverkhovynets wrote:
Clupeidae wrote:
Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.


For some reason, only from your words, I knew that you had no photos in your gallery.

You don't have any idea what we are talking about, sorry. Once you get approved, you will.

For possible 25 cents they are too picky or maybe they do not work good enough pressing 'reject' button for "number of images reviewed" quantity.

If you spend a week working on images and get such attitude from reviewers who rejected ALL your images without even specifying a reason, you will understand what we all mean. The reply from them I got was "we don't have much time to review it well enough and specify the reason. So we specify whatever reason. feel free to resubmit". Do we have extra time to do that? Why should we even bother? Like it was said: fat and lazy beast SS became.

Taras
ruxpriencdiam


Joined: 07 May 2009
Posts: 26817
Location: Third Stone from the Sun

Post Posted: Sat Jul 21, 2012 10:52 pm     Reply with quote

Clupeidae wrote:
I didn't know I needed your approval to have an opinion here. I have thousands more photos on sites around the world. I have 40 years experience in photography. Taught at university level and was an editor for a small newspaper section, including shooting 80% of the photos for that paper. But I'm not allowed to comment here because I'm new and haven't uploaded yet?

Do you represent Pravda's content censor on this forum?

tverkhovynets wrote:
Clupeidae wrote:
Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.


For some reason, only from your words, I knew that you had no photos in your gallery.

You don't have any idea what we are talking about, sorry. Once you get approved, you will.

For possible 25 cents they are too picky or maybe they do not work good enough pressing 'reject' button for "number of images reviewed" quantity.

If you spend a week working on images and get such attitude from reviewers who rejected ALL your images without even specifying a reason, you will understand what we all mean. The reply from them I got was "we don't have much time to review it well enough and specify the reason. So we specify whatever reason. feel free to resubmit". Do we have extra time to do that? Why should we even bother? Like it was said: fat and lazy beast SS became.

Taras
There is more to it then what you know about, this is a totally different game then what you may be used to.
peteklinger


Joined: 01 Aug 2007
Posts: 1040
Location: Great Place By a Great Lake

Post Posted: Sun Jul 22, 2012 8:47 pm     Reply with quote

Welcome to the forum and the playground.

Clupeidae wrote:
I didn't know I needed your approval to have an opinion here. I have thousands more photos on sites around the world. I have 40 years experience in photography. Taught at university level and was an editor for a small newspaper section, including shooting 80% of the photos for that paper. But I'm not allowed to comment here because I'm new and haven't uploaded yet?

Do you represent Pravda's content censor on this forum?

tverkhovynets wrote:
Clupeidae wrote:
Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.


For some reason, only from your words, I knew that you had no photos in your gallery.

You don't have any idea what we are talking about, sorry. Once you get approved, you will.

For possible 25 cents they are too picky or maybe they do not work good enough pressing 'reject' button for "number of images reviewed" quantity.

If you spend a week working on images and get such attitude from reviewers who rejected ALL your images without even specifying a reason, you will understand what we all mean. The reply from them I got was "we don't have much time to review it well enough and specify the reason. So we specify whatever reason. feel free to resubmit". Do we have extra time to do that? Why should we even bother? Like it was said: fat and lazy beast SS became.

Taras
tverkhovynets


Joined: 12 Jun 2010
Posts: 753
Location: Kiev, Ukraine

Post Posted: Mon Jul 23, 2012 3:41 am     Reply with quote

Clupeidae wrote:
I didn't know I needed your approval to have an opinion here. I have thousands more photos on sites around the world. I have 40 years experience in photography. Taught at university level and was an editor for a small newspaper section, including shooting 80% of the photos for that paper. But I'm not allowed to comment here because I'm new and haven't uploaded yet?

Do you represent Pravda's content censor on this forum?

tverkhovynets wrote:
Clupeidae wrote:
Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.


For some reason, only from your words, I knew that you had no photos in your gallery.

You don't have any idea what we are talking about, sorry. Once you get approved, you will.

For possible 25 cents they are too picky or maybe they do not work good enough pressing 'reject' button for "number of images reviewed" quantity.

If you spend a week working on images and get such attitude from reviewers who rejected ALL your images without even specifying a reason, you will understand what we all mean. The reply from them I got was "we don't have much time to review it well enough and specify the reason. So we specify whatever reason. feel free to resubmit". Do we have extra time to do that? Why should we even bother? Like it was said: fat and lazy beast SS became.

Taras


By all means no. I just don't understand your attitude to others on this forum. You may be a great photographer, but you still have no experience working here.

Taras
kcmatt


Joined: 01 Aug 2011
Posts: 5

Post Posted: Fri Jul 27, 2012 9:37 am     Reply with quote

Quote:
Maybe the first 18 were accepted in error. You might want to complain about that to the reviewer responsible.


I suppose that is fair and you are entitled to your opinion. However, the previous submission is only the most like-comparison because of photo subjects, equipment and photographic conditions. Speaking more generally, it is far and away the trend of my 1000 submissions than the unprecedented 0 of 34 I received in this review. So, instead of "maybe the first 18 were accepted in error," you would have to say something closer to "maybe the first 700 accepted were in error, you might want to complain the 20+ reviewers responsible."

Quote:
You got hit by Attila.


Is that the nickname of a particular reviewer, or just a generality? Is there any way to determine the identity of reviewers? I'm guessing no.

As FYI, admin asked me to re-submit them with the following note: "ATTN REVIEWER: See an Admin about this batch (re:ticket 2012.....)"

So far no previous batch review, but I suppose we'll see.

Thanks for your comments, Taras and others.
 
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