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xetra
Joined: 01 Dec 2008
Posts: 127
Location: Czech republic
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Posted: Mon May 25, 2009 2:51 am
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I am having similar problem. I uploaded 3 video clip, but it`s not showing in my footage stats. It says: Waiting to be reviewed: 0 |
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nder
Joined: 20 Dec 2006
Posts: 431
Location: www.3dstocktalk.org
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Posted: Tue Jun 02, 2009 1:21 pm
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Sweet Jesus ! The review times are absolutely astonishing. Just want to say thank you. :) |
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lightwrangler
Joined: 05 Feb 2008
Posts: 3
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Posted: Fri Jun 19, 2009 5:52 pm
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Ditto getting great review times! Thanks! |
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Rekindle
Joined: 26 Mar 2008
Posts: 256
Location: Utah: http://www.rekindlephoto.com
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Posted: Fri Jun 26, 2009 10:14 pm
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A real big thanks to the SS Team on review times and a great reduction in rejection. Rejections were getting real frustrating now it seems we're in the same book and have a better understanding of SS requirements and artist submissions. Thanks! |
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orbitrob
Joined: 29 Apr 2008
Posts: 15
Location: Toronto, Ontario, Canada
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Posted: Wed Jul 08, 2009 2:00 pm
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agreed! :) |
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slavb
Joined: 01 Jul 2009
Posts: 4
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Posted: Wed Jul 15, 2009 8:45 pm
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| bjs wrote: | I think I figured out the problem, here. I've compressed my files to quicktime movies and now they're showing up with no problems. As a matter of fact, I submitted a clip yesterday and it was reviewed within 4 hours. Very impressive!
So, apparently Shutterstock cannot process all types of video. What I used to compress mine was quicktime jpeg-a, I hope this helps. |
I am uploading Photo JPEG and my files are not getting picked up.
;-( |
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meccano
Joined: 05 Nov 2008
Posts: 34
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Posted: Tue Oct 06, 2009 5:55 pm
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I uploaded footage couple days ago, it is not visible in stats, but it is "waiting review". With no preview image avaiable. Is it normal or something wrong? |
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ahab
Joined: 23 Apr 2008
Posts: 104
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Posted: Wed Oct 14, 2009 1:14 pm
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| meccano wrote: | | I uploaded footage couple days ago, it is not visible in stats, but it is "waiting review". With no preview image avaiable. Is it normal or something wrong? |
This kind of problem always crops up |
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roejoe
Joined: 19 Oct 2005
Posts: 5
Location: Clarence, NY
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Posted: Fri Oct 23, 2009 11:01 am
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| ahab wrote: | | meccano wrote: | | I uploaded footage couple days ago, it is not visible in stats, but it is "waiting review". With no preview image avaiable. Is it normal or something wrong? |
This kind of problem always crops up |
any hope on the horizon?
the review times seem to be pretty long with thumbnails showing up one day, gone the next. |
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moderator
Moderator
Joined: 17 Jan 2008
Posts: 272
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Posted: Wed Oct 28, 2009 2:23 pm
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Hello:
I wanted to let you know that we are reviewing footage clips normally again. Since clips are currently backlogged slightly, I also wanted to assure everyone that we do have the content and that we will take the time necessary to review each clip properly.
Thank you for your continued patience and support.
Sincerely,
Anthony Correia
Shutterstock |
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meccano
Joined: 05 Nov 2008
Posts: 34
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Posted: Thu Oct 29, 2009 7:16 am
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And what about "unable process onr or more clips in batch"? We got this type error many times during last 2 weeks. |
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moderator2
Joined: 12 Jun 2009
Posts: 13
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Posted: Thu Oct 29, 2009 8:30 am
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Meccano,
Please resubmit those footage clips for review. Send me a PM if you experience the same error & I can examine it further.
Thank you,
James |
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dapoopta
Joined: 28 Nov 2007
Posts: 2291
Location: 10,000 shutter clicks away from PRO
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Posted: Thu Oct 29, 2009 8:34 am
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James,
Why is it giving us this 'unable to process' error? I realize it takes a few days to generate thumbs, but when do you give up hope and re upload? I have about 60 clips in the queue, and the ones I've upped in the last day have not generated thumbs... which I think seems to be normal for the way SS processes.
Maybe you guys should rethink the way files are processed, and allow the user to attach model release even after hitting submit :-). |
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insomnia
Joined: 27 Oct 2007
Posts: 28
Location: C old Germany
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Posted: Thu Oct 29, 2009 10:13 am
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James,
I have to write it again and again: It's not funny to read you have to re-upload when you live on country site and have only a slow line!!!
Rudi |
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lolo30
Joined: 22 Oct 2006
Posts: 49
Location: England-Poland-France
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Posted: Fri Oct 30, 2009 12:38 pm
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I have similar problems with my clips : ''unable to process one or more clips in batch''
This is very annoying to have to reupload videos.
I think I will pause until this is resolved |
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