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dbvirago · Joined: 19 Feb 2006 Posts: 1628 Location: Atlanta, Ga.

Email notifications aren't coming as usual.

Personally, it's nice to know when the review is done, but since the email only references images by an internal file #, it's not really that useful.

setho · Admin Joined: 25 Oct 2005 Posts: 2818

We aren't having any problems with the e-mail notifications currently. I tested this and received my e-mail, so there may be problems with your ISP filtering out e-mails from us. If you continue to not receive them, please keep an eye on your account page to keep up with when your images are being reviewed. Sorry if that's a hassle.

Guest · Posted: Wed Mar 07, 2007 4:33 pm

Same here. I submitted 10 images at around 9:30 this morning and was waiting to receive the review email, only to find when logging in around 2 pm to check on sales that the images had already been reviewed. Still no email confirming the reviews and it's 3:30 pm.

Guest · Posted: Wed Mar 07, 2007 4:36 pm

This is weird. I am not a guest--I'm pelmof, but the message form won't let me us my name (gives message that the user name has already been used--well, yeah, it's my name. Anyway, I also did not get the email--see the message above by "guest" who is really pelmof.

setho · Admin Joined: 25 Oct 2005 Posts: 2818

Did you check any SPAM folders or filters that you may have? What type of e-mail do you use? Hotmail, Yahoo, Gmail, etc.?

Guest · Posted: Wed Mar 07, 2007 5:04 pm

I use aol, and with over 400 images on SS I've never had this problem before, i.e., not getting the review notification. I don't post much here, but thought I'd just back up dbvirago's comment. It's no biggy--but I do wonder why I can't post as myself (pelmof) instead of "guest."

wisent · Joined: 16 Jun 2006 Posts: 444 Location: Ghent, Belgium

I haven't gotten any in a way also

curtpickens · Joined: 14 Sep 2006 Posts: 1142

I didn't get a couple either. And everything is kosher on my end such as spam filters etc...

mrslevite · Joined: 10 Jul 2006 Posts: 2907 Location: Dover, DE

I've gotten everyone of mine.

mrslevite · Joined: 10 Jul 2006 Posts: 2907 Location: Dover, DE

imagist · Site Admin Joined: 21 Mar 2006 Posts: 246

Our tech team is looking into this further.

curtpickens · Joined: 14 Sep 2006 Posts: 1142

Just to keep you updated. I got a slew of them this morning . But they were from batches of a couple days ago.

imagist · Site Admin Joined: 21 Mar 2006 Posts: 246

You are all right...our mail server did have a hiccup yesterday. Everything is fixed now. Sorry for the inconvenience.

Regards,
Shutterstock