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essa667
Joined: 10 Feb 2005
Posts: 109
Location: Orlando, FL, USA
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Posted: Wed May 04, 2005 7:46 am
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I just edited my keywords on my most popular seeling photo, and upon re-review, SS has deemed it "rejected".
After further review... 3 of my top 10 sellers are now rejected.
How is this possible? Is SS changing the rules of what's acceptable? Isn't there a way for SS to know this photo was already approved and just keywords added?
Please put my best selling pictures back to my gallery. |
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MHD
Joined: 30 Jan 2005
Posts: 661
Location: Canberra, Australia
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Posted: Wed May 04, 2005 7:52 am
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with what reason? |
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essa667
Joined: 10 Feb 2005
Posts: 109
Location: Orlando, FL, USA
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Posted: Wed May 04, 2005 7:58 am
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The reason they give for rejection is "noise/compression".
How is that possible, when it was already accepted and being purchased?
Now I notice that 5 of my purchased photos are rejected, all for the same reason. |
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RosaMystica7
Joined: 17 Mar 2005
Posts: 267
Location: New York
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Posted: Wed May 04, 2005 8:02 am
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I really wish there were a better way to add keywords... as was suggested before, just a "new keyword" queue to make sure the new keywords are applicable. I'm afraid to add keywords to any of my photos, and this is exactly why. I've learned a lot about keywording since I joined and some of my earlier photos could really benefit from a keyword face-lift... but I don't want to risk losing the photos alltogether. |
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essa667
Joined: 10 Feb 2005
Posts: 109
Location: Orlando, FL, USA
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Posted: Wed May 04, 2005 8:07 am
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Exactly! I don't make a ton of money on SS, but I had a good month in April ($15+) and then I lose my best selling photos?
I don't get it. There's got to be a better way.
I really like SS, so I hope there is a solution to this problem. |
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bluliq
Joined: 12 Apr 2005
Posts: 337
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Posted: Wed May 04, 2005 8:07 am
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essa667: did you put a message to the reviewers that your just modify your keywords? |
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Joe Gough
Joined: 16 Nov 2004
Posts: 228
Location: Poole, Dorset, UK
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Posted: Wed May 04, 2005 8:08 am
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| essa667 wrote: | The reason they give for rejection is "noise/compression".
How is that possible, when it was already accepted and being purchased?
Now I notice that 5 of my purchased photos are rejected, all for the same reason. |
I think the reviewing quality standards may have increased over the last few months __ possibly in response to complaints from customers and also because they now have more staff.
In the first few months, whilst they were building the library, I think the reviewers were more concerned with subject matter than technical quality standards but I think the emphasis may have changed somewhat nowadays.
It might be worth examining your newly-rejected images at 100%, seeing what quality issues there are and consider whether Neat Image or other software could fix the problem. |
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essa667
Joined: 10 Feb 2005
Posts: 109
Location: Orlando, FL, USA
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Posted: Wed May 04, 2005 8:09 am
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No I didn't because I didn't think I had to. These pictures were already accepted and in my gallery.
And, in the rejected photos area... it even notes that these are "re-reviewed" photos. Can't they tell if there are sales on these photos or if they were already approved? |
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Paisleyrachel
Joined: 03 Feb 2005
Posts: 311
Location: Tucson, Arizona
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Posted: Wed May 04, 2005 8:13 am
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That happened to me also so I don't re-keyword anymore. |
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essa667
Joined: 10 Feb 2005
Posts: 109
Location: Orlando, FL, USA
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Posted: Wed May 04, 2005 8:14 am
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| Joe Gough wrote: | | essa667 wrote: | The reason they give for rejection is "noise/compression".
How is that possible, when it was already accepted and being purchased?
Now I notice that 5 of my purchased photos are rejected, all for the same reason. |
I think the reviewing quality standards may have increased over the last few months __ possibly in response to complaints from customers and also because they now have more staff.
In the first few months, whilst they were building the library, I think the reviewers were more concerned with subject matter than technical quality standards but I think the emphasis may have changed somewhat nowadays.
It might be worth examining your newly-rejected images at 100%, seeing what quality issues there are and consider whether Neat Image or other software could fix the problem. |
If thes pictures already had sales how can they say they are not acceptable? I could understand if they were old photos that didn't have any sales.
And as for new standards go... I only joined SS in February of this year. When did the new reviewers begin changing things? |
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bluliq
Joined: 12 Apr 2005
Posts: 337
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Posted: Wed May 04, 2005 8:24 am
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essa667: did you put a message to the reviewers that your just modify your keywords? |
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essa667
Joined: 10 Feb 2005
Posts: 109
Location: Orlando, FL, USA
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Posted: Wed May 04, 2005 8:25 am
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If somone who has already purchased one of these photos wanted to refer another photographer to use this photo... does SS realized they are losing customers by removing photos that already have sales.
I've been warned not to expect a reply and/or resolution to this problem with SS. I sure hope that information is wrong. I have a great amount of respect for SS and the photographers that participate on this site. I hope SS doesn't disappoint on this matter.
Photographers are abing punished for trying to improve their keywords. |
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RosaMystica7
Joined: 17 Mar 2005
Posts: 267
Location: New York
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Posted: Wed May 04, 2005 8:27 am
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Since what's done is done, I guess try cleaning up any noise in the photo and re-submit it again saying "This photo was approved and sold, I added keywords and it was rejected for noise. I've cleaned the noise, so hopefully now you can re-accept it." or something along those lines. |
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RosaMystica7
Joined: 17 Mar 2005
Posts: 267
Location: New York
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Posted: Wed May 04, 2005 8:28 am
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| essa667 wrote: | | Photographers are abing punished for trying to improve their keywords. |
And it's in improving keywords that more people will be able to see the image and it has more potential to sell - so SS would have potential for more business. |
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riffmax
Joined: 10 Mar 2005
Posts: 3101
Location: Florida, USA
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Posted: Wed May 04, 2005 8:28 am
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Wow - I too have improved my keywording since I started and have been slowly updating my gallery. So far, I haven't had this problem, but now that I know it can happen, I sure won't rekey anymore!
Maybe SS is trying to discourage us from updating our keywords? If so, then we should all be advised. Especially in essa667's case, since there are sales already on some of these now rejected in photos.
Which brings me to another question - what if a customer who downloaded one of those photos wants to go back and download it again - I can especially see a problem if the customer needs to download a photo again because they lost their original download for any reason. I can just imagine working on something and building on a particular image, then having to re-access that image and it's no longer there! Then all my time is wasted. I think there is a real risk of losing customers here, as well as alienating photographers!
We really need to hear from admin on this one! |
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