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Shutterstock Photographer Forum Forum Index : Footage :
video stuck in pending page?
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frenchtoast


Joined: 12 Jul 2006
Posts: 1261
Location: GTA Canada

Post Posted: Sun Oct 25, 2009 5:22 pm     Reply with quote

kk5hy wrote:
My thumbnails have appeared this morning.
Jake


same here, after 5 days in the que, hopefully that will mean they will be reviewed soon as well.
meccano


Joined: 05 Nov 2008
Posts: 34

Post Posted: Sun Oct 25, 2009 6:18 pm     Reply with quote

Mine came to "unable process.." inctead showing thumbs. Like whole last week . Nothing changed.
tgtg


Joined: 18 Jul 2005
Posts: 385
Location: Russia

Post Posted: Mon Oct 26, 2009 12:40 am     Reply with quote

tgtg wrote:
I don't see one VIDEO batch at all now, pending approved rejected - nowhere. May be under review now?

130951 * 10/19/2009 41
130936 10/19/2009 49
preview of this two batches are OK

But Waiting to be reviewed: 80

But should be Waiting to be reviewed: 143

Cleared my cache & cookies. I can't upload 143 clips one clip in one batch as recommended by support.

130951 * 10/19/2009 41
130936 * 10/19/2009 49

Waiting to be reviewed: 31
But should be Waiting to be reviewed: 143
insomnia


Joined: 27 Oct 2007
Posts: 28
Location: C old Germany

Post Posted: Mon Oct 26, 2009 3:12 am     Reply with quote

Oh boy, same here:

132283 10/26/2009 1
131806 10/23/2009 1
131437 10/21/2009 2
131383 10/21/2009 2
131107 10/20/2009 4
130846 * 10/19/2009 4
View All 14 Pending Footage Clips

The problem is that the thumbnails from batch 130846 was there but now they are gone...

It's not nice when I have to read that I have to re-upload the clips because my line is very slow (living on country site)

Rudi
dapoopta


Joined: 28 Nov 2007
Posts: 2298
Location: 10,000 shutter clicks away from PRO

Post Posted: Mon Oct 26, 2009 8:26 pm     Reply with quote

about 10 of my 46 have thumbs... the first 10 of the 46. We will just give it some time. Anyone have anything reviewed in the last week?
frenchtoast


Joined: 12 Jul 2006
Posts: 1261
Location: GTA Canada

Post Posted: Tue Oct 27, 2009 4:33 am     Reply with quote

nope no reviews in over a week.
slavnaja


Joined: 15 Feb 2009
Posts: 2

Post Posted: Tue Oct 27, 2009 4:43 am     Reply with quote

Same here, no thumbnails...
nder


Joined: 20 Dec 2006
Posts: 431
Location: www.3dstocktalk.org

Post Posted: Tue Oct 27, 2009 10:56 am     Reply with quote

is someone from SS reading this?!
even vague "we're working on it" would be fine
dapoopta


Joined: 28 Nov 2007
Posts: 2298
Location: 10,000 shutter clicks away from PRO

Post Posted: Tue Oct 27, 2009 11:38 am     Reply with quote

I think it is moving a long, just VERY slow. Haven't had any reviewed yet... we will see in the next week or so what happens.

I agree with nder. Give us some insight so we aren't all freaking out :-)
vision08


Joined: 09 Sep 2008
Posts: 41

Post Posted: Wed Oct 28, 2009 7:49 am     Reply with quote

Im not missing thumbnails but am experiencing longer than normal review times.
dapoopta


Joined: 28 Nov 2007
Posts: 2298
Location: 10,000 shutter clicks away from PRO

Post Posted: Wed Oct 28, 2009 3:46 pm     Reply with quote

vision08, these review times are abnormal I suspect. Maybe one of us should venture into the general discussion forum and sound the alarm :-)
gitfinger


Joined: 30 Jan 2008
Posts: 267
Location: Near Darlington, UK.

Post Posted: Wed Oct 28, 2009 6:34 pm     Reply with quote

Anthony has finally posted in another thread that clip reviews are happening again, but there is the inevitable backlog.

It is completely beyond me why Anthony doesn't give us the nod that there is a problem up front, rather than letting people post for several days asking whether there is a problem or not. There's no credit for putting your head over the parapet after the battle has finished.

For a media company, communication is shite. Always has been since I started submitting here, probably always will be.

Paul.
eddi3


Joined: 22 Jul 2008
Posts: 35
Location: Netherlands

Post Posted: Thu Oct 29, 2009 7:21 am     Reply with quote

I have a batch of clips in the queue since the 19th of October. And they have thumbs
insomnia


Joined: 27 Oct 2007
Posts: 28
Location: C old Germany

Post Posted: Thu Oct 29, 2009 10:19 am     Reply with quote

Same here from the same date and they do have thumbs... now!

Rudi
eddi3


Joined: 22 Jul 2008
Posts: 35
Location: Netherlands

Post Posted: Thu Oct 29, 2009 4:29 pm     Reply with quote

Mine got approved a couple of minutes ago. 12 of the 14 passed :)
 
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