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Message |
palaine

Joined: 29 Oct 2007
Posts: 31
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Posted: Wed Oct 28, 2009 7:45 am
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Me too, i sent the form during summer, so I thought it was OK ! I find this system too difficult too understand for foreign people. |
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bobmawby

Joined: 08 Mar 2009
Posts: 66
Location: Rugby, England
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Posted: Wed Oct 28, 2009 9:06 am
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Am I a lucky one? I have not seen this message. I did fill in the form around August time. |
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moderator
Moderator

Joined: 17 Jan 2008
Posts: 272
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Posted: Wed Oct 28, 2009 9:29 am
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Hello:
We are looking into this and expect any and all issues to be resolved shortly.
Thank you all for your continued patience and support.
Sincerely,
Anthony Correia
Shutterstock |
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marident
Joined: 29 Jul 2009
Posts: 33
Location: Massachusetts
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Posted: Wed Oct 28, 2009 3:41 pm
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I'm getting the W9 message too, but I live in the United States. |
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cienpies

Joined: 07 Jun 2008
Posts: 46
Location: Uruguay
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Posted: Wed Oct 28, 2009 4:46 pm
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| palaine wrote: | | Me too, i sent the form during summer, so I thought it was OK ! I find this system too difficult too understand for foreign people. |
I totally agree with you!!!
I can´t belive it, I pay my taxes in my country EVERY MONTH and I HAVE TO PAY AGAIN taxes to a country and I don´t even live in.
It´s incredible! |
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christopherhall

Joined: 16 Oct 2005
Posts: 616
Location: Buckinghamshire, UK
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Posted: Wed Oct 28, 2009 4:54 pm
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Here you go. I said I would post my reply.
Hello Chris,
The site experienced a temporary glitch on Tuesday October 27.
If your tax forms have already been approved by us, but the notification
banner to submit your Tax Forms was displayed in your account, this was due to
this glitch.
When you log into your account now, there should be no banner.
We apologize for the confusion.
Best regards,
Juliette Cuijpers
Shutterstock Support
No need to complain.
Chris |
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waltersalt
Joined: 04 Sep 2008
Posts: 25
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Posted: Wed Oct 28, 2009 7:24 pm
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me too although i haven't submitted any tax forms yet. |
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damirk

Joined: 07 Feb 2006
Posts: 11
Location: Belgrade
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Posted: Thu Oct 29, 2009 5:27 am
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I'm an Australian citizen, currently working in Serbia, and I registered Shutterstock account with my Serbian address. Which form should I use?
Australia has tax agreement and Serbia does not. |
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christopherhall

Joined: 16 Oct 2005
Posts: 616
Location: Buckinghamshire, UK
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kyolshin
Joined: 17 Sep 2008
Posts: 9
Location: Russia
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Posted: Thu Oct 29, 2009 5:46 am
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I have the same problem with tax message and it is still here on my page.
The more interesting thing is that I received message from shutterstock today:
from Shutterstock Submit <noreply@shutterstock.com>
reply-to submit@shutterstock.com
to k.yolshin@gmail.com
date Thu, Oct 29, 2009 at 12:27 PM
subject Waiting for you to submit your W-8BEN tax form
mailed-by shutterstock.com
hide details 12:27 PM (1 hour ago)
Dear Konstantin Yolshin,
We're waiting on your tax form.
No need to say that I have submitted my form as soon as it was possible.
What is happening? |
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christopherhall

Joined: 16 Oct 2005
Posts: 616
Location: Buckinghamshire, UK
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Posted: Thu Oct 29, 2009 5:49 am
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Have you tried contacting support about this?
Use the email address above.
Chris |
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kyolshin
Joined: 17 Sep 2008
Posts: 9
Location: Russia
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Posted: Thu Oct 29, 2009 5:53 am
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| christopherhall wrote: | Have you tried contacting support about this?
Use the email address above.
Chris |
Done that. Waiting for the answer. |
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karapas

Joined: 12 Feb 2008
Posts: 92
Location: Thessaloniki, Greece
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Posted: Thu Oct 29, 2009 6:00 am
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Maybe they have found mistakes at the first forms that some have complited and they just want them to be corrected and resubmitted.
Personally I didn't get this kind of message so I guess I have complited my form corectly..will see... |
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223022
Joined: 07 Jun 2005
Posts: 4
Location: Santiago, Chile
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Posted: Thu Oct 29, 2009 7:19 am
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I received: "Waiting for you to submit your W-8BEN tax form" I have not received that form nor any kind of request, I live in Chile. Does anyone know what I have to do? |
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moderator
Moderator

Joined: 17 Jan 2008
Posts: 272
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Posted: Fri Oct 30, 2009 5:21 pm
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Dear Shutterstock Submitters:
Some Shutterstock foreign submitters received an email from Shutterstock yesterday, which stated, “We are waiting on your tax forms.”
Shutterstock requires all of its foreign submitters residing in treaty countries to complete Form W-8, which is located in our Tax Center. To access the Tax Center, log into your account and from your Submitter Home Page scroll down to Tools and Resources and click on “Tax Center”. Please read the introductory language, determine which form is correct for you and fill out the form.
If you have any questions please contact us via email: submit@shutterstock.com
Sincerely,
Anthony Correia
Shutterstock |
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