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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Disappearing Thumbnails
 
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lebrunsky


Joined: 07 Aug 2009
Posts: 2
Post Posted: Thu Nov 05, 2009 9:48 am     Reply with quote

I have a number of thumbnails that have disappeared. Occasionally they come back only to disappear again. No one seems to have a solution. Does anyone else have this problem or know what to do about it.
support
 Site Admin


Joined: 19 Sep 2007
Posts: 456
Post Posted: Mon Nov 09, 2009 4:51 pm     Reply with quote

From what page are they missing? If it's a search, what are the search terms? Are there red x's in place of the images? What are some image id's? Please provide details and we'll have a look.
lebrunsky


Joined: 07 Aug 2009
Posts: 2
Post Posted: Tue Nov 10, 2009 12:10 pm     Reply with quote

support wrote:
From what page are they missing? If it's a search, what are the search terms? Are there red x's in place of the images? What are some image id's? Please provide details and we'll have a look.


There are five image thumbs missing from my portfolio. There are no red X's. The image ID's are as follows: 39776695 39776689 39776692 39776698 38180362
 
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