Shutterstock Photographer Forum :: View topic

alex · Joined: 21 Jan 2005 Posts: 64 Location: Miami, FL

not sure if anyone else is having a problem, but when trying to upload via http I receive the following error:

Proxy Error
The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request POST /upload.mhtml.

Reason: Document contains no data

I've tried doing one at a time or several and still receive the same message :(

StuartE · Posted: Fri Mar 18, 2005 11:07 pm

I couldn't connect for a couple of days last week for FTP - ended up using HTML instead - it's working now though, just put 9 shots in...

Cheers,
Stuart

fncdigital · Posted: Sat Mar 19, 2005 1:36 am

I just sent some tests through and they went through fine. I am using Firefox, either try again with a different browser, or use activeX or FTP to upload, it will go faster that way anyway.

Kit · Joined: 07 Feb 2005 Posts: 36

I'm using HTML and its not working.

shutterstock · Joined: 22 Oct 2004 Posts: 1881 Location: New York, NY

Can you provide us with more details?

what exactly is happening when you try to upload?

Jon

alex · Joined: 21 Jan 2005 Posts: 64 Location: Miami, FL

Hi Jon,

As I said I was trying to upload 5 images via http, like I always do, and after a while (in the middle of the upload process) the error would come up (see below). I tried a couple of times and then tried again with just one image and kept receiving the same message, I am using Firefox by the way....anyhow, I ended up using FTP and to my surprise when I came back to Shutterstock to finish the upload process, all of the images were up there, meaning that despite the error message, they were being received...so there were like 5 copies of each one, weird :)

Here is the error again:

Proxy Error
The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request POST /upload.mhtml.
Reason: Document contains no data

Kit · Joined: 07 Feb 2005 Posts: 36

I get the same error message as well using HTML.

fncdigital · Posted: Sat Mar 19, 2005 2:21 pm

check and see if yours are waiting to be keyworded.

Kit · Joined: 07 Feb 2005 Posts: 36

I've tried uploading several images and keeps getting the error message. Last check, only 1 of those image went through and awaiting to be keyworded. The others did not went through.

fncdigital · Posted: Sat Mar 19, 2005 2:26 pm

we're looking into it, in the meantime try other methods.

Kit · Joined: 07 Feb 2005 Posts: 36

Thanks but seems like only HTML works for me til now. Will just wait and see.

fncdigital · Posted: Sat Mar 19, 2005 2:32 pm

Ftp should be the easiest to use.....why not try that?

Kit · Joined: 07 Feb 2005 Posts: 36

Thanks. Tried that too and it takes forever to get connected. Like I said, only HTML works for me... til now.

fncdigital · Posted: Sat Mar 19, 2005 2:59 pm

what kind of connection do you have and what FTP program are you using?

I use WSFTP

you can get a trial and see if you like from www.ipswitch.com

Kit · Joined: 07 Feb 2005 Posts: 36

Thanks. I followed the link from the FTP submission instruction page on SS. Will try yours.