Shutterstock Photographer Forum :: View topic

cardmaverick · Posted: Tue Oct 06, 2009 6:53 am

I don't normally complain about my images not showing up quickly after approval in searches, but this is really weird. My images were approved DAYS ago, and still not showing up.

Is there something wrong?

hhltdave5 · Posted: Tue Oct 06, 2009 7:03 am

A few weeks ago it seemed like sometimes it was taking about the full 72 hours for the images to show up in the search engine. My last batch which was the early part of last week started showing up after about half that time. This is the first time I have heard it brought up since the previous time I mentioned so perhaps something is amiss with your images.

jmci · Joined: 29 Oct 2006 Posts: 2137 Location: Northern Ireland

It's not just you - this image:

is in my portfolio dated 10/01/09, but it still isn't showing up in a search for green helicopter. I expect the indexing will catch up eventually, but it's certainly longer than 72 hrs at the moment.

marilynv · Joined: 09 Jan 2007 Posts: 606 Location: California, USA

Same here~~several days have passed and the indexing for newest for the entire site (at least for backgrounds and illustrations) which is what I check, has not changed. Really hurts the sales. :(

bred · Joined: 13 Jan 2008 Posts: 1574 Location: Scotland

I also noticed that it is longer than usual at the moment. I have images submitted on September 28th that did not appear in search results the last time I checked (a few hours ago).

moderator · Moderator Joined: 17 Jan 2008 Posts: 331

Hello:

This thread has been copied to the Bugs/Glitches Forum area. Remember, it is always advised to send an email to submit@shutterstock.com for support.

Sincerely,

Anthony Correia
Shutterstock

jmci · Joined: 29 Oct 2006 Posts: 2137 Location: Northern Ireland

Thanks, Anthony - my helicopter is showing up in the search now.