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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
My 30-day-wait was reset back to 30!
 
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ludious73


Joined: 13 Nov 2007
Posts: 2
Post Posted: Wed Jul 29, 2009 11:38 pm     Reply with quote

I waited 30 days in order to submit another 10 images and this morning I checked to see if it was over and it said 1 day left. I just checked again and it said 30 more days. What is going on, did I miss something? I haven't submitted anything; I haven't been able to.
support
 Site Admin


Joined: 19 Sep 2007
Posts: 456
Post Posted: Thu Jul 30, 2009 9:52 am     Reply with quote

Thanks for reporting this. It looks like you will be able to submit tomorrow, and the display counter is incorrectly reporting the number of days left. This has been reported to the development team. Please let us know if you have problems submitting after tomorrow. Thanks for your patience.
yamatohd


Joined: 04 Jul 2009
Posts: 1
Post Posted: Thu Aug 06, 2009 4:44 am     Reply with quote

Im sorry, but im having exacutly the same issue. Could this be fixed?
heinschlebusch


Joined: 03 Sep 2009
Posts: 2
Post Posted: Fri Oct 23, 2009 2:16 am     Reply with quote

This just happened to me too! I should have been able to upload again today!

Please SS fix this. I would really like to upload again. I've already waited 30 days.

Please help.

Thanks
support
 Site Admin


Joined: 19 Sep 2007
Posts: 456
Post Posted: Fri Oct 23, 2009 4:35 am     Reply with quote

You don't have to wait another 30 days. The counter sometimes reports the time incorrectly, just before you're allowed to submit again. When the full 30 days has passed, you'll see it reset. Thanks for your patience.
heinschlebusch


Joined: 03 Sep 2009
Posts: 2
Post Posted: Fri Oct 23, 2009 4:42 am     Reply with quote

Okay, thank you very much.
lamplightersdv


Joined: 18 Sep 2009
Posts: 1
Post Posted: Sun Oct 25, 2009 4:09 am     Reply with quote

This just happened to me too! I should have been able to upload again today!
I would really like to upload again. I've already waited 30 days.
Please help.
Thanks
pharm


Joined: 09 Jul 2006
Posts: 6137
Location: Contemplating
Post Posted: Sun Oct 25, 2009 10:56 pm     Reply with quote

lamplightersdv wrote:
This just happened to me too! I should have been able to upload again today!
I would really like to upload again. I've already waited 30 days.
Please help.
Thanks


Be sure you've waited 'til AFTER 30 days have past, not the 30th day. Wait another day. If it still won't work, write support at:

submit@shutterstock.com
 
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