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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
cant login to ftp to upload footage?

 
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footageking
Guest





Post Posted: Thu Mar 22, 2007 1:03 am     Reply with quote

i cant seem to login to the FTP, using either my email address or my user name? which one am i supposed to use? i know my password, but neither user name is working.
footageking
Guest





Post Posted: Thu Mar 22, 2007 1:06 am     Reply with quote

by the way.. i dont know which ftp it is... ftp.shutterstock.com or ftp://submit.shutterstock.com?
moishe
Admin


Joined: 16 Dec 2005
Posts: 314

Post Posted: Thu Mar 22, 2007 4:13 pm     Reply with quote

ftp://submit.shutterstock.com
mateimiruna


Joined: 20 Dec 2005
Posts: 730

Post Posted: Fri Mar 23, 2007 3:51 pm     Reply with quote

moishe wrote:
ftp://submit.shutterstock.com


It looks like the ftp adress has been changed. I did used ftp.shutterstock.com until recently with no problems at all. I think all my troubles are coming from the fact you have changed the ftp adress without any notice to contributors or at least to me.

When I saw your message I thought you were wrong and I went to check on the guidelines page. Indeed, there says no longer ftp.shutterstock.com but ftp://submit.shutterstock.com. I will try and use the new ftp adress.

Amazingly, I could connect to both adresses and get the same directory list.

Is there any difference between the two ftp adresses?
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Fri Mar 23, 2007 4:03 pm     Reply with quote

Both addresses go to the same place.
 
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