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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Browser Plug In Uploading

 
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hhltdave5


Joined: 20 Jun 2006
Posts: 24310
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Mar 28, 2007 12:05 pm     Reply with quote

I decided to try the Browser Plug In method of uploading my images but it doesn't seem to be working. My files will not be drop into the proper area after I drag them there. When I first tried it I allowed the installation of the Aurigma Uploader but it didn't seem to take. Is there a way I can get to the uploader again to try and install it again? Thanks
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Wed Mar 28, 2007 1:18 pm     Reply with quote

Can you please send us a screenshot? You can e-mail it to submit@shutterstock.com and put in the subject line "Attention Seth". Thanks.
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Post Posted: Wed Mar 28, 2007 3:04 pm     Reply with quote

About all I can get a screen shot of is the Browser Uploading page with the directory from where I am dragging the files from. If that is what you want I will be more than happy to email it.
hhltdave5


Joined: 20 Jun 2006
Posts: 24310
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Mar 28, 2007 3:24 pm     Reply with quote

setho wrote:
Can you please send us a screenshot? You can e-mail it to submit@shutterstock.com and put in the subject line "Attention Seth". Thanks.


About all I can get a screen shot of is the Browser Uploading page with the directory from where I am dragging the files from. If that is what you want I will be more than happy to email it.
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Wed Mar 28, 2007 3:37 pm     Reply with quote

Yes. Please send a screenshot of that.
hhltdave5


Joined: 20 Jun 2006
Posts: 24310
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Mar 28, 2007 4:42 pm     Reply with quote

Seth - The email with the screen capture file has been sent. Thanks again.
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Thu Mar 29, 2007 1:43 pm     Reply with quote

Got it!
hhltdave5


Joined: 20 Jun 2006
Posts: 24310
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Sun Apr 01, 2007 1:25 pm     Reply with quote

Seth - I tried the browser upload using Firefox and the upload went just fine. Thanks for your help and that of the techs, I do appreciate it.
setho
Admin


Joined: 25 Oct 2005
Posts: 2818

Post Posted: Mon Apr 02, 2007 3:28 pm     Reply with quote

No problem. Sorry you had those issues. We will try to make it more flawless going forward, but sometimes you just can't control these things.
 
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