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mway
Joined: 28 Oct 2011
Posts: 7
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Posted: Thu Nov 03, 2011 11:26 pm
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My home page says they are "to be submitted." I've clicked on "edit submitted images" and added keywords and all, but when I select them to Submit for Review, I get this:
"ERROR: Your account is currently in review mode. We require that you successfully submit exactly 10 images for review. Upload more images or correct the errors below until you can submit 10."
It says all ten of my images have errors, but I can't tell what the errors are. Am I not supposed to be submitting them for review right now--because the staff already knows they must be reviewed? What do I do? I'm so confused! Thanks for your help! |
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forumguru

Joined: 28 Sep 2011
Posts: 367
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Posted: Fri Nov 04, 2011 10:42 am
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Hi mway,
For information on submissions, please visit our submission guidelines.
http://submit.shutterstock.com/guidelines.mhtml
It's possible that the photos were not uploaded correctly or that the photo files themselves need to be adjusted. Let us know if you have continued problems uploading.
Thanks! |
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mway
Joined: 28 Oct 2011
Posts: 7
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Posted: Fri Nov 04, 2011 2:42 pm
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Shutterstock notes that seven of the photos have possible keyword spelling errors (with which I don't agree). The error message says, "If the spelling is correct, make no changes and click the Submit button again"--but I don't see an option to submit again. Can you or someone explain further? The remaining three photos do not have any text about their errors, but just have little X's by the images, and I really don't understand what to do with those. As far as I know, I've followed the submission guidelines.
| forumguru wrote: | Hi mway,
For information on submissions, please visit our submission guidelines.
http://submit.shutterstock.com/guidelines.mhtml
It's possible that the photos were not uploaded correctly or that the photo files themselves need to be adjusted. Let us know if you have continued problems uploading.
Thanks! |
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hhltdave5

Joined: 20 Jun 2006
Posts: 24083
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com
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Posted: Fri Nov 04, 2011 2:47 pm
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| mway wrote: | Shutterstock notes that seven of the photos have possible keyword spelling errors (with which I don't agree). The error message says, "If the spelling is correct, make no changes and click the Submit button again"--but I don't see an option to submit again. Can you or someone explain further? The remaining three photos do not have any text about their errors, but just have little X's by the images, and I really don't understand what to do with those. As far as I know, I've followed the submission guidelines.
| forumguru wrote: | Hi mway,
For information on submissions, please visit our submission guidelines.
http://submit.shutterstock.com/guidelines.mhtml
It's possible that the photos were not uploaded correctly or that the photo files themselves need to be adjusted. Let us know if you have continued problems uploading.
Thanks! |
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The error you get with the spelling is not something that must be fixed. It is a warning that some of the words may be misspelled. If they are not simply click on submit again. |
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mway
Joined: 28 Oct 2011
Posts: 7
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Posted: Fri Nov 04, 2011 3:25 pm
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Yes, but I do not see an option to submit again. I only see the same "Submit for Review" button that just starts the cycle over again and shows all my photos have errors, including the 'spelling' ones.
| hhltdave5 wrote: |
The error you get with the spelling is not something that must be fixed. It is a warning that some of the words may be misspelled. If they are not simply click on submit again. |
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Mike Price

Joined: 06 Jun 2008
Posts: 2919
Location: South Wales
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Posted: Sat Nov 05, 2011 5:14 pm
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There is no option to submit again. The first time you hit the submit button it shows the warning. If the spelling is ok just select all and hit the same submit button again and the images should submit.
Mike |
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mway
Joined: 28 Oct 2011
Posts: 7
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Posted: Sun Nov 06, 2011 4:07 am
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As I said, when I try to submit again, it shows the same errors. This may be due to the fact that there are at least three photos with some unexplained error. I'm guessing there must be something wrong with the images themselves (and probably all ten have the error), but I can't figure out what it is. Does anyone know what sorts of unspecified errors there would be? Or even what errors DO have text so I can eliminate these as possibilities?
| Mike Price wrote: | There is no option to submit again. The first time you hit the submit button it shows the warning. If the spelling is ok just sect all and hit the same submit button again and the images should submit.
Mike |
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subarashii21

Joined: 12 May 2011
Posts: 436
Location: Czech Republic
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Posted: Sun Nov 06, 2011 4:17 am
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Maybe it would help if you posted a printscreen of the part of submitting page with errors to show what the problem exactly is, so that experienced contributors could identify it. |
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Mike Price

Joined: 06 Jun 2008
Posts: 2919
Location: South Wales
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Posted: Sun Nov 06, 2011 9:09 am
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Have you made sure you have selected at least one category and only have a maximum of 50 Keywords. These are the two other sources of warning I have had when submitting.
Mike |
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mway
Joined: 28 Oct 2011
Posts: 7
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Posted: Sun Nov 06, 2011 4:12 pm
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Good point! Here is a screenshot showing one photo with spelling errors followed by one with an unspecified error.
| subarashii21 wrote: | | Maybe it would help if you posted a printscreen of the part of submitting page with errors to show what the problem exactly is, so that experienced contributors could identify it. |
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triceratops

Joined: 15 Nov 2006
Posts: 7864
Location: The other Nevada
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Posted: Sun Nov 06, 2011 4:30 pm
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| mway wrote: | Good point! Here is a screenshot showing one photo with spelling errors followed by one with an unspecified error.
| subarashii21 wrote: | | Maybe it would help if you posted a printscreen of the part of submitting page with errors to show what the problem exactly is, so that experienced contributors could identify it. |
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At this point, if you're happy with the keyword spelling, you should select "Select: All". That should put a check mark in the box just to the left of all of the images. Then hit "Submit for Review" and it should go through. |
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mway
Joined: 28 Oct 2011
Posts: 7
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Posted: Sun Nov 06, 2011 4:37 pm
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I swear, it doesn't go through. But since there are unspecified errors, this makes sense. I must submit exactly ten photos, and there are at least three with errors I can't figure out, so I keep ending up on the same errors page.
| triceratops wrote: |
At this point, if you're happy with the keyword spelling, you should select "Select: All". That should put a check mark in the box just to the left of all of the images. Then hit "Submit for Review" and it should go through. |
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subarashii21

Joined: 12 May 2011
Posts: 436
Location: Czech Republic
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Posted: Sun Nov 06, 2011 5:47 pm
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From the printscreen, I can see that for the second image - the skyscrapers in Los Angeles - you didnt choose Category 2, you just have the first category selected (Buildings/Landmarks).
I dont know if this is the problem - did you make sure you have selected both Categories for all ten images? I think both Category 1 and Category 2 must be chosen for each image. Im not 100% sure about that though. You could at least try it.
Or maybe its the underlined Los Angeles?
Another thing that comes to my mind is that since the first ten images must be submitted together, maybe those with unspecified errors are fine but they will show the red X until the other images with "specified" errors are fixed. Maybe the spelling errors must be corrected for the first ten? What if you removed the misspelled keywords (you can add them later to those images once you are in)?
I know it shouldnt be necessary but maybe for the first ten it works different way. Otherwise I dont have a clue what could be wrong. |
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hhltdave5

Joined: 20 Jun 2006
Posts: 24083
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com
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Posted: Sun Nov 06, 2011 7:51 pm
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| subarashii21 wrote: | From the printscreen, I can see that for the second image - the skyscrapers in Los Angeles - you didnt choose Category 2, you just have the first category selected (Buildings/Landmarks).
I dont know if this is the problem - did you make sure you have selected both Categories for all ten images? I think both Category 1 and Category 2 must be chosen for each image. Im not 100% sure about that though. You could at least try it.
Or maybe its the underlined Los Angeles?
Another thing that comes to my mind is that since the first ten images must be submitted together, maybe those with unspecified errors are fine but they will show the red X until the other images with "specified" errors are fixed. Maybe the spelling errors must be corrected for the first ten? What if you removed the misspelled keywords (you can add them later to those images once you are in)?
I know it shouldnt be necessary but maybe for the first ten it works different way. Otherwise I dont have a clue what could be wrong. |
The selecting of only one category is not the problem. You do not have to have two categories listed. |
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ruxpriencdiam

Joined: 07 May 2009
Posts: 26268
Location: Third Stone from the Sun
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Posted: Sun Nov 06, 2011 8:08 pm
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Select the correct spelling for closeup if you want and leave the scientific spelling the way it is as well as the spelling of Los Angeles and go to the top left "select all" then go to the top right and hit submit it should take you to the note screen and you can leave a note for the reviewer saying you have used the scientific names and hit submit all should be done.
Unless you use to many scientific names then i have noticed you have to eliminate a bunch of them to get it to take properly. |
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