I'm submitting one clip and seven (7) identical clips appear in the "videos waiting to be submitted" page.
Do I delete six of the seven identical clips and continue on? This has been an on-going problem. Any suggestions? Thanks!
Joined: 09 Jul 2006
Location: Never quite sure
Posted: Wed Nov 16, 2011 11:05 am
I had that problem for a while, too. I was using FileZilla, as recommended by SS. I think someone posted a fix for it (changing the settings in FileZilla) but I never tried it. Instead, after much resistance, I changed to Cyberduck and the problem went away.
Joined: 28 Sep 2011
Posted: Wed Nov 16, 2011 11:53 am
Yes, this does sound like an FTP issue. I'd contact your FTP provider to find out the best way to address this. Thanks!