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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Why My Photo is Approved but not show in gallery ?
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idoru


Joined: 24 Sep 2007
Posts: 7

Post Posted: Wed Dec 21, 2011 4:18 am     Reply with quote

I cannot see my 3 new images from the last approved batch (more then 24 hours ago): 1) in my catalog manager anyhow I sort it, 2) in my portfolio sorting it by "popular", "relevant" or "random". (But I see them when sorting my portfolio by "new"). The problem is -- I cannot understand, if ss customers see my images normally, or not. Or is this too early to worry?
IDs
91012520
91012526
91012532
rivstock


Joined: 01 Mar 2010
Posts: 38
Location: Montenegro

Post Posted: Wed Dec 21, 2011 6:10 am     Reply with quote

I have 18 clips approved, but not show in gallery for a two week?

1693774
1693777
1693780
1693783
1693789
1693795
1693798
1693804
1693810
1693813
1693816
1693819
1693822
1693825
1693828
1693831
1693834
1693837
forumguru


Joined: 28 Sep 2011
Posts: 367

Post Posted: Wed Dec 21, 2011 5:28 pm     Reply with quote

idoru, images will show up in "New" searches after 24 hours but the other searches will take longer. I suggest waiting up to 72 more hours and if you still do not find those images in the relevant results then let us know.

rivstock, where are you searching for these images? I was able to find them when I performed a search. Can you tell me how you were searching? They are definitely appearing in your portfolio.

Thanks!
rivstock


Joined: 01 Mar 2010
Posts: 38
Location: Montenegro

Post Posted: Wed Dec 21, 2011 7:35 pm     Reply with quote

In my footage gallery...are not there
Where did you found them?
rivstock


Joined: 01 Mar 2010
Posts: 38
Location: Montenegro

Post Posted: Wed Jan 04, 2012 5:37 pm     Reply with quote

@forumguru
They are in my Approved Footage Clips, but not in active clips?
forumguru


Joined: 28 Sep 2011
Posts: 367

Post Posted: Thu Jan 05, 2012 11:27 am     Reply with quote

I'll look into this further and get back to you with an update soon.
greenbelka


Joined: 22 Jan 2012
Posts: 1

Post Posted: Tue Dec 11, 2012 12:48 am     Reply with quote

The same problem again.

My vector images approved two days ago, but they do not exist in the portfolio!
I can see it in my "Approved Photos" only.


120200575
120609844
120609850
120684169
120684172

120694720
120694723
120721186
120721480
120831826

120850501
120892819
120897514
120907558
120908902

120917614
120956668
120958330
120958333
121055158

121081597

Thank you!

UPD:

They appeared
Thank you one more!
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Tue Dec 11, 2012 2:27 am     Reply with quote

Approved but not appeared in portfolio, in gallery, in searches by keywords, not by any other way.
Missing images:
120371395
121208029
121208032
121207972
121207978
121207981
121207987
121207993
121207999
121208002
121208005
121208008
121208011
121208014
121208017
neirfy


Joined: 29 Jan 2011
Posts: 67

Post Posted: Tue Dec 11, 2012 7:25 am     Reply with quote

My missing images, approved yesterday, th most strange that two images of batch are already in base and have sales, all other vanished.
120997870
121000774
121005238
121010374
121010380
121116361
121116364
121143811
121145644
121150759
121152961
121322518
121322521
121322524
121322527
121322530
121332994
121333000
121333006
121333015
121333018
121333021
121333027
121333036
121333042
121333045
121333054
That are all missing
And only 121371964 and 121371967 appeared in portfolio and can be searched
javiindy


Joined: 06 Feb 2009
Posts: 25
Location: Granada - Spain

Post Posted: Tue Dec 11, 2012 11:36 am     Reply with quote

Same here
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Wed Dec 12, 2012 2:12 am     Reply with quote

It's appeared! Thanks!
iggy1965


Joined: 15 Jun 2011
Posts: 114

Post Posted: Wed Dec 12, 2012 5:37 am     Reply with quote

Yesterday, I had various batches approved.

Its 24 houres and more ago, but they just don't show up in my gallery, the search engine or catalog. seems like a long lasting issue that sometimes turns up like a random generator
alicedaniel


Joined: 12 May 2007
Posts: 50
Location: Norfolk, UK

Post Posted: Wed Dec 12, 2012 8:41 am     Reply with quote

Could you please help!
My images approved more than 24 hours ago and part of the batch is in my portfolio, but not all of them
My missing images

Batch ID:27279829
Batch ID:27459829
Batch ID:27459844
Batch ID:27517600
Batch ID:27517621

Thank you!!!
juk


Joined: 24 Oct 2007
Posts: 12

Post Posted: Wed Dec 12, 2012 2:31 pm     Reply with quote

Batch 27270616 and other
Uploaded on November 30.
Thanks
whitcomberd


Joined: 09 May 2010
Posts: 374
Location: Egypt

Post Posted: Wed Dec 12, 2012 9:01 pm     Reply with quote

27570898 12/10/2012 1
27570541 12/10/2012 1
27569638 12/10/2012 1
27539620 12/09/2012 1
27538846 12/09/2012 1
27538615 12/09/2012 1
27538474 12/09/2012 1
27538255 12/09/2012 1
27538075 12/09/2012 1
27537691 12/09/2012 1
27537091 12/09/2012 1
27535477 12/09/2012 1
27534871 12/09/2012 1
27533224 12/09/2012 1
27466519 12/06/2012 1


18 approved, 3 appeared (randomly from the middle of that lot) after 39hrs, the rest are still AWOL but ARE searchable via ID only.
 
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