I'll pass this onto the team and update you when I have more info. Thanks!
Joined: 04 Nov 2011
Posted: Wed Jan 04, 2012 5:06 am
Everything working as expected now. Thanks a lot to the people who fixed it
Joined: 15 Dec 2005
Posted: Wed Jan 04, 2012 1:40 pm
FTP still not working here.
Joined: 28 Sep 2011
Posted: Wed Jan 04, 2012 5:12 pm
Is the issue that you can't login to your FTP? Which one are you using? That sounds like it might be more an issue with that particular FTP not with the site itself. You might want to contact your FTP provider. Thanks!
Joined: 03 Oct 2005
Location: United States
Posted: Thu Jan 05, 2012 6:00 am
FTP is still not working for me either.
I have been using the same FTP program (FTP Voyager) for years with Shutterstock.
I haven't made any changes to any settings.
I am able to connect successfully to all of the other stock sites including BigStock.
The program attempts to connect to the ftp site and comes back with the following error:
Connection closed by the server.
Unable to login
Was there a recent change to the FTP server that would require changes to the settings?