Welcome, Anonymous (Profile, Private Messages)
Having trouble signing into the forums? Please [ logout ] and log back in.
 Log inLog in 
SEARCH:     » Advanced Search

Shutterstock Photographer Forum Forum Index : Footage :
Footage review Times

 
Post new topic    Reply to topic
Author Message
jeffdalt


Joined: 01 Mar 2006
Posts: 192
Location: N West UK

Post Posted: Sat Jan 07, 2012 9:14 pm     Reply with quote

What is the normal footage review time at the moment, as I have footage waiting to be reviewed that was uploaded days before photos that have been reviewed.
kk5hy


Joined: 01 Oct 2006
Posts: 639
Location: Houston, Texas www.jhdtstockimages.com

Post Posted: Sun Jan 08, 2012 9:06 pm     Reply with quote

3 to 4 days or so.
Can't complain really, it's usually weeks or months on other sites.
Shutterstock gets the newest video first. They should market that.
Jake
jadesign


Joined: 08 Dec 2011
Posts: 21

Post Posted: Sun Jan 08, 2012 10:46 pm     Reply with quote

Yup definitely fastest of all the groups out there...at least right now it is -=)

- Jeff
humbak


Joined: 14 Feb 2009
Posts: 378

Post Posted: Mon Jan 09, 2012 5:54 am     Reply with quote

my footage (about 7 clips) waiting for review above week, is it normal?
rivstock


Joined: 01 Mar 2010
Posts: 38
Location: Montenegro

Post Posted: Mon Jan 09, 2012 9:14 am     Reply with quote

@humbak
Do you have the thumbnail preview of the video clips?
Rekindle


Joined: 26 Mar 2008
Posts: 581
Location: Utah: http://www.rekindlephoto.com

Post Posted: Mon Jan 09, 2012 4:53 pm     Reply with quote

Some times the thumbs show and sometimes they don't. SS has said to keyword and describe them and submit them anyway. Sometimes the thumbs will be generated during the review. Good luck.

Jan starting a little slow on sales so far. Think positive ;)
sadeq68


Joined: 01 Jan 2009
Posts: 275
Location: Sydney, Australia

Post Posted: Mon Jan 09, 2012 5:06 pm     Reply with quote

humbak wrote:
my footage (about 7 clips) waiting for review above week, is it normal?


It depends. I had two clips waiting from 29th December which were approved today. Yet I had submitted 24 clips yesterday which were also approved today.

I guess with SS, you can safely assume the waiting time can go up to 2 weeks (at least that has been the case for me), but generally the reviewers are quite prompt.

Also, sometimes when you upload, the thumbnail does not show in the "Waiting to be submitted" area. The rule of thumb that I have found is this:

a) Wait till say 8-12 hours and see if they are being shown

b) if not, check in the "Status of your submitted footage" section. If the thumbnail is not there, you would probably see an asterix mark and probably some sort of error message saying the preview is not available or something.

If that is the case, I would suggest delete the submission and upload again.

Also, for approved clips not appearing in the preview section, I would suggest waiting. It does not show up for a few days if you are unlucky and then it pops up.

I would imagine there is a bug in the application that indexes and generates previews etc. And SS team probably is working on it.
 
Display posts from previous:   
Post new topic   Reply to topic Page 1 of 1 All times are GMT - 5 Hours

 


Shutterstock Forum for Contributors