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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Slow Review Time
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mitgirl


Joined: 15 Jun 2006
Posts: 1164

Post Posted: Sat Jan 21, 2012 9:50 am     Reply with quote

5 days without review now on these.

92911075
92911867
92914021
92914648

Thanks!
pharm


Joined: 09 Jul 2006
Posts: 9406
Location: Never quite sure

Post Posted: Sun Jan 22, 2012 11:44 am     Reply with quote

mitgirl wrote:
5 days without review now on these.

92911075
92911867
92914021
92914648

Thanks!


Ami, are you SURE you uploaded them? Perhaps you only dreamed it. Perhaps you uploaded them to a different site instead. LOL

Sorry, just felt like giving you a hard time. I think the reviewers are being overloaded and some reviews are taking longer than usual. Hope you get 'em accepted soon.
forumguru


Joined: 28 Sep 2011
Posts: 367

Post Posted: Mon Jan 23, 2012 3:28 pm     Reply with quote

Hi all,

Please remember that reviews can sometimes take up to 7 days to ensure that all submissions get the attention they deserve. But if your review is taking longer than that -- drop us a line: support@shutterstock.com

Thanks!
albachiara


Joined: 20 Oct 2008
Posts: 35

Post Posted: Sun Jan 29, 2012 7:18 am     Reply with quote

Hi Shutterstock Team,

may be you have some problems for reviewing files considering that it takes much longer than usual.

I have submitted illustrations and some batches in approval are from the 22th january :

Batch ID Date Submitted

20251882 01/28/2012
20250976 01/28/2012
20216389 01/26/2012
20216365 01/26/2012
20216260 01/26/2012
20216224 01/26/2012
20215951 01/26/2012
20215918 01/26/2012
20162764 01/24/2012
20162581 01/24/2012
20145148 01/23/2012
20144674 01/23/2012
20143414 01/23/2012
20143402 01/23/2012
20140039 01/23/2012
20126503 01/22/2012
20126428 01/22/2012
20126170 01/22/2012
20126146 01/22/2012
20126107 01/22/2012
20126074 01/22/2012

I'll send a mail to the support and i'll let you know here when it will be fixed.

Have a nice day.

-Albachiaraa-
vaclavek


Joined: 17 Feb 2006
Posts: 96
Location: Prague - Czech Republic - Europe

Post Posted: Sun Jan 29, 2012 2:17 pm     Reply with quote

I have same problem - review time longer than 8 days, here is a list of my pending batches:

Batch ID Date Submitted Photos in Batch
20255830 01/28/2012 1
20255824 01/28/2012 5
20255809 01/28/2012 4
20169220 01/24/2012 11
20169190 01/24/2012 1
20102839 01/21/2012 5
20102809 01/21/2012 13
20102794 01/21/2012 1

I will write it also on the support email.
Thanks for help.
karimala


Joined: 04 Sep 2005
Posts: 2237
Location: Sacramento, CA

Post Posted: Tue Jan 31, 2012 2:40 am     Reply with quote

Same problem. I sent support an email on Sunday, but only received a standard reply. Strange thing is that I submitted another batch on the 22nd and it was reviewed within a few hours. Why are the remaining batches uploaded the same day now going on nine days without a review?

20240950 01/27/2012 1
20131429 01/22/2012 7
20126299 01/22/2012 1
albachiara


Joined: 20 Oct 2008
Posts: 35

Post Posted: Tue Jan 31, 2012 8:11 am     Reply with quote

Standard reply received too
and images still on pending.
Dwight Smith


Joined: 28 Dec 2004
Posts: 987
Location: Santa Cruz, CA

Post Posted: Tue Jan 31, 2012 11:13 am     Reply with quote

On the brighter side, Karin, rejections are way down <smile>.
karimala


Joined: 04 Sep 2005
Posts: 2237
Location: Sacramento, CA

Post Posted: Tue Jan 31, 2012 12:27 pm     Reply with quote

Dwight Smith wrote:
On the brighter side, Karin, rejections are way down <smile>.


That is always good news. :-)
oculo


Joined: 04 Sep 2007
Posts: 40
Location: mexico

Post Posted: Tue Jan 31, 2012 1:51 pm     Reply with quote

same for me 11 day waiting for batch approval :/
albachiara


Joined: 20 Oct 2008
Posts: 35

Post Posted: Tue Jan 31, 2012 10:28 pm     Reply with quote

Problem resolved !
Thanks !!
forumguru


Joined: 28 Sep 2011
Posts: 367

Post Posted: Wed Feb 01, 2012 12:39 pm     Reply with quote

I'll look into this but please remember that our reviewers are working to keep up with all submissions in a timely manner. Thanks!
red06


Joined: 05 Feb 2007
Posts: 1282

Post Posted: Thu Feb 02, 2012 3:35 pm     Reply with quote

very slow now days.
nder


Joined: 20 Dec 2006
Posts: 764
Location: www.3dstocktalk.com

Post Posted: Sat Feb 04, 2012 2:59 am     Reply with quote

20259331 01/29/2012 - one image left for some reason. The other were approved. Should I contact support or keep waiting?
oculo


Joined: 04 Sep 2007
Posts: 40
Location: mexico

Post Posted: Mon Feb 06, 2012 10:06 pm     Reply with quote

17 days and waiting for approval ....:(
 
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