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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Problems with FTP
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hansenn


Joined: 10 Feb 2009
Posts: 827
Location: netherlands

Post Posted: Mon Jan 30, 2012 5:44 am     Reply with quote

iggy1965 wrote:
That is whar I noticed as well. The files are on a SS server but dont get precessed by the server on the SS side.

FZ shows the files that are transmitted to SS. Even if you log out or shutdown the program. The files stay on the SS side waiting to be processed.

Retransmitting is of no helg and will cause a double file in the upload directory.


still the same here now on monday morning. Ftp (Filezilla) doesn,t work with ss. I uploaded with their web uploader and that works fine.
shock


Joined: 27 Oct 2005
Posts: 13
Location: Sarajevo

Post Posted: Mon Jan 30, 2012 6:14 am     Reply with quote

web uploader is to slow...
voodoo13


Joined: 18 Jul 2011
Posts: 35

Post Posted: Mon Jan 30, 2012 6:33 am     Reply with quote

no changes :(
mait1980


Joined: 06 Dec 2010
Posts: 95

Post Posted: Mon Jan 30, 2012 9:10 am     Reply with quote

I hope we could get some updates from SS team today about what's going on.
digitalvox


Joined: 15 Sep 2010
Posts: 2

Post Posted: Mon Jan 30, 2012 9:49 am     Reply with quote

Problem persist here too. After uploading, my videos (motion graphics) do not moves from FTP landing directory. I can not edit files and make them ready for review.

Tried both FTP automatic ON/OFF, deleting and re-uploading, but magic do not happens. :-)

Cheers!
hansenn


Joined: 10 Feb 2009
Posts: 827
Location: netherlands

Post Posted: Mon Jan 30, 2012 5:51 pm     Reply with quote

Here all the by ftp uploaded files just appear on my page to be submitted.
ericlefrancais


Joined: 12 Feb 2009
Posts: 13
Location: French in Canada

Post Posted: Mon Jan 30, 2012 5:54 pm     Reply with quote

Yes good me too !!!!!
forumguru


Joined: 28 Sep 2011
Posts: 367

Post Posted: Mon Jan 30, 2012 6:04 pm     Reply with quote

Hi all,

We're working to fix this now. We hope to see results very soon. Until then, if you're uploading images, try using HTTP or ActiveX. For footage uploads, we're doing our best to get everything up and running for you. We'll have an update soon. Thanks!
mait1980


Joined: 06 Dec 2010
Posts: 95

Post Posted: Tue Jan 31, 2012 2:10 am     Reply with quote

Mine still has not shown up!!! :-(
cgartistgirl


Joined: 20 Dec 2011
Posts: 159
Location: Mars

Post Posted: Tue Jan 31, 2012 2:38 am     Reply with quote

still not working
kost


Joined: 23 Jul 2006
Posts: 507
Location: Ukraine

Post Posted: Tue Jan 31, 2012 4:24 am     Reply with quote

doesn't work
serenethos


Joined: 09 May 2010
Posts: 10

Post Posted: Tue Jan 31, 2012 9:09 am     Reply with quote

I just had 2 footage from uploads a few days ago show up in Content Overview and was able to submit them for review. Thanks Shutterstock.
mait1980


Joined: 06 Dec 2010
Posts: 95

Post Posted: Tue Jan 31, 2012 9:37 am     Reply with quote

working now! thanks you shutterstock!
rinder99


Joined: 12 Jul 2005
Posts: 39667
Location: Contact www.rinderart.com/Books and Workshops www.rindersmithphotography.com Youtube/rinder

Post Posted: Tue Jan 31, 2012 2:41 pm     Reply with quote

helix7 wrote:
FTP doesn't work for me but the browser uploads do.


+1
cgartistgirl


Joined: 20 Dec 2011
Posts: 159
Location: Mars

Post Posted: Wed Feb 01, 2012 8:42 am     Reply with quote

still not working
 
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