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ndvf
Joined: 16 Feb 2012
Posts: 4
Location: WI, USA
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Posted: Mon Feb 27, 2012 2:21 pm
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I have been trying to upload one of my videos for about a week now with no luck. Every time, it stops at no more than 270mb. It's a 414mb file.
It seems to "time out" at some sort of interval on the server.
I have tried three computers, three programs (FileZilla, SmartFTP and CoreFTP) and two internet connections (both DSL, one 1.5Mb/s and the other 3Mb/s under a diferent provider). I've tried making it an active and passive connection, turning off automatic FTP processing and even changing between binary, ASCII and unicode.
I would greatly appreaciate any help. |
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odesigns
Joined: 23 Nov 2008
Posts: 461
Location: Pittsburgh, PA http://www.orlowski.com
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Posted: Mon Feb 27, 2012 2:27 pm
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Where are you located?
Being in America, I often have issues uploading clips larger than 300MB to agencies overseas. |
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ndvf
Joined: 16 Feb 2012
Posts: 4
Location: WI, USA
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Posted: Mon Feb 27, 2012 2:32 pm
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| odesigns wrote: | Where are you located?
Being in America, I often have issues uploading clips larger than 300MB to agencies overseas. |
Sorry I forgot to say. Cheseland be my home. Wisconsin. |
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ndvf
Joined: 16 Feb 2012
Posts: 4
Location: WI, USA
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Posted: Mon Feb 27, 2012 2:44 pm
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Oh and, I forgot to mention that my brother is also a contributor and uploads files larger than mine, from the same network, with no issue. He uses the same encoder that I do too. |
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crbellette
Joined: 18 Aug 2011
Posts: 1
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Posted: Mon Feb 27, 2012 4:43 pm
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I'm having the same problem uploading files larger than 350MB.
I am unable to upload any files with Filezilla. The files partly transfer and the I get a critical transfer error unable to overwrite.
Using cyberduck I am able to transfer small files, but anything larger than about 350MB results in a connection reset by peer error.
This is a fairly recent problem as up until about 10 days ago I was able to upload using Filezilla files up to 800MB. I am in Australia, but as stated things used to transfer fine. |
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ndvf
Joined: 16 Feb 2012
Posts: 4
Location: WI, USA
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Posted: Mon Feb 27, 2012 4:49 pm
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| crbellette wrote: | I'm having the same problem uploading files larger than 350MB.
I am unable to upload any files with Filezilla. The files partly transfer and the I get a critical transfer error unable to overwrite.
Using cyberduck I am able to transfer small files, but anything larger than about 350MB results in a connection reset by peer error.
This is a fairly recent problem as up until about 10 days ago I was able to upload using Filezilla files up to 800MB. I am in Australia, but as stated things used to transfer fine. |
That explains why my brother was able to do it (he did it before this issue developed). He hasn't tried a file that large since. |
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insomnia
Joined: 27 Oct 2007
Posts: 38
Location: C old Germany
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Posted: Tue Feb 28, 2012 1:51 pm
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Same here! I am unable to upload any files with Filezilla. The files partly transfer and the I get a critical transfer error unable to overwrite. My max. filesize is 128mb from a 220mb file. I'm have only a small connection, live on country side in Germany. |
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braniffman
Joined: 03 Aug 2009
Posts: 238
Location: Miami
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Posted: Tue Feb 28, 2012 3:06 pm
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I uploaded one today but it won't show on my pending for review list. |
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dapoopta
Joined: 28 Nov 2007
Posts: 3072
Location: 10,000 shutter clicks away from PRO
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Posted: Wed Feb 29, 2012 10:09 pm
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My ftp is acting goofy again ...
It did this at one time... it finishes a file, then it doesn't 'close' it out, and my ftp software sees it as a failed transfer, but then it shows up on the ftp on this side.
Maybe I'm the crazy one :-), but just was curious if something changed in the last week that might do something like this. |
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rinder99
Joined: 12 Jul 2005
Posts: 39141
Location: Contact www.rinderart.com/Books and Workshops www.rindersmithphotography.com Youtube/rinder
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Posted: Thu Mar 01, 2012 3:11 pm
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I just uploaded 51 files on cyberduck. avg 350MB each. Zero problems. Hmmmm |
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peteklinger
Joined: 01 Aug 2007
Posts: 1027
Location: Great Place By a Great Lake
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Posted: Fri Mar 02, 2012 4:31 pm
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| rinder99 wrote: | | I just uploaded 51 files on cyberduck. avg 350MB each. Zero problems. Hmmmm |
ws_ftp which is very reliable, failed at 471MB (of 1.2GB file size) I suspect we are running into either a time or size limit somewhere.
Next I make the clip shorter and see what happens. ;)
OK I'm an offender, and I haven't submitted my first footage for review yet. Bad Boy...
Footage must be at least 480 pixels in height with an aspect ratio of at least 4:3. We are asking that film clips try and abide by the NTSC standard of 29.97fps (frames per second) with a time limit no longer than 60 seconds. Film clips that are uploaded with the PAL standard of 25fps are also fine.
Clip, Clip, Clip, I think I can fix that. Mine was too long. |
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asterone78
Joined: 31 Jan 2008
Posts: 74
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Posted: Fri Mar 02, 2012 5:37 pm
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2 successful transfers, 9 fails. Using filezilla.
On reconnecting to ftp.shutterstock.com the files are sitting on the remote site... so far only 1 has moved to the waiting to submit queue.
In Australia our ISP's have quota plans, no unlimited uploads/downloads for us! So for every failed upload that's a good chunk of my monthly quota wasted and that is money wasted. Not to mention waiting up till 2am to start the uploads to get on the off/peak quota :(
Hope SS can shed some light on this issue.
BTW does anyone know of a free FTP client that has scheduling? I've searched many times, downloaded a few but were bogus/buggy or trialware. but ended up going back to filezilla which is excellent but I cant understand why filezilla wouldn't have scheduling...
UPDATE
On clicking to submit, the 1 file waiting to submit turned into 3 files on the submit page. So 3 out of 11 I believe went through so far.
Strange things do occur on SS...
UPDATE 2
Now all clips have come through. Phew. |
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peteklinger
Joined: 01 Aug 2007
Posts: 1027
Location: Great Place By a Great Lake
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Posted: Sat Mar 03, 2012 5:50 pm
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| ndvf wrote: | | Oh and, I forgot to mention that my brother is also a contributor and uploads files larger than mine, from the same network, with no issue. He uses the same encoder that I do too. |
Here's one more for people trying. But I think the problem is on the receiving end. I'll stick with the old (I mean OLD) version of ws_ftp that works. When I had problems in the past my second choice was Filezilla with gets a five star rating our of five, pretty much everywhere. (just that the old ftp has all my sites and passwords and I'm too lazy to re-enter all that)
http://www.arachnoid.com/arachnophilia/index.php
Built in ftp, it's free, it's a multi-page editor for text files (web pages, find and replace in HTML) all kinds of nice treats.
Also kind of old but it does things that are pretty easy, without some big complex aoftware package and as always my favorite. It's Free! |
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dapoopta
Joined: 28 Nov 2007
Posts: 3072
Location: 10,000 shutter clicks away from PRO
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Posted: Tue Mar 06, 2012 8:23 pm
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I had like 5 files all mess up at 241mb.... weird. I don't know what is causing it, just started.
Last time I think they goofed with something, then fixed it again. SS where are you ;-)? |
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skylight
Joined: 05 Feb 2007
Posts: 20
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Posted: Tue Mar 06, 2012 9:54 pm
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I had the same problem today. Hope SS fixes this issue quickly since it causes such a waste of time. Uploading is tedious enough at the best of times! |
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