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Shutterstock Photographer Forum Forum Index : Anything Goes. :
Review Time
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jhuls


Joined: 02 Jan 2012
Posts: 1046

Post Posted: Mon Mar 05, 2012 2:36 pm     Reply with quote

waited forvever again to get my images reviewed, They just got reviewed today and what do you know, now my files are missing, great!!! Now I have to wait for them to recover my missing files.
red06


Joined: 05 Feb 2007
Posts: 1283

Post Posted: Fri Mar 09, 2012 10:35 pm     Reply with quote

It seems that the review times may be moving faster my newest batch went up in 2 days but uploading is still like farting in the wind.
ruxpriencdiam


Joined: 07 May 2009
Posts: 26272
Location: Third Stone from the Sun

Post Posted: Fri Mar 09, 2012 10:39 pm     Reply with quote

red06 wrote:
It seems that the review times may be moving faster my newest batch went up in 2 days but uploading is still like farting in the wind.
So what's farting in the wind like?{:o)
red06


Joined: 05 Feb 2007
Posts: 1283

Post Posted: Fri Mar 09, 2012 10:46 pm     Reply with quote

ruxpriencdiam wrote:
red06 wrote:
It seems that the review times may be moving faster my newest batch went up in 2 days but uploading is still like farting in the wind.
So what's farting in the wind like?{:o)


Am I facing into my fart or does the wind carry it away?

You could ask the EL fairy she knows everything!
jhuls


Joined: 02 Jan 2012
Posts: 1046

Post Posted: Sat Mar 10, 2012 12:56 am     Reply with quote

Yep review times are faster now.
conde


Joined: 14 Jan 2009
Posts: 26

Post Posted: Sun Mar 11, 2012 2:41 am     Reply with quote

i have 24 pics waiting for 5-6 days...
tonlammerts


Joined: 06 May 2010
Posts: 462

Post Posted: Mon Mar 12, 2012 7:12 am     Reply with quote

12 Images, waiting between 1 and 7 days.
red06


Joined: 05 Feb 2007
Posts: 1283

Post Posted: Mon Mar 12, 2012 4:10 pm     Reply with quote

conde wrote:
i have 24 pics waiting for 5-6 days...


they seem back to 5+ days
twoellis


Joined: 03 Aug 2006
Posts: 1073

Post Posted: Mon Mar 12, 2012 5:56 pm     Reply with quote

Darn. Waited forever. Finally went through, but most were rejected because it seems I suddenly forgot how to focus. Sigh. The few that were approved have gone missing.
mirage3


Joined: 23 Apr 2008
Posts: 1676
Location: Does it matter?

Post Posted: Mon Mar 12, 2012 11:21 pm     Reply with quote

twoellis wrote:
Darn. Waited forever. Finally went through, but most were rejected because it seems I suddenly forgot how to focus. Sigh. The few that were approved have gone missing.


Wow! Not very encouraging... I have 38 in line and counting (5 days of submitting)... hope I remembered how to focus and what is of commercial value!
emjaysmith


Joined: 27 Apr 2009
Posts: 1617

Post Posted: Tue Mar 13, 2012 1:02 am     Reply with quote

Not good news for me then !!!!!
I only started submitting again when I read that review times were back to two or three days because for some strange reason I forget everything I ever knew about composition and commercial value when the review times get any longer.
Even stranger, the reviewers don't seem to notice on other sites......
mattgibson


Joined: 11 Nov 2009
Posts: 601
Location: London

Post Posted: Tue Mar 13, 2012 1:33 am     Reply with quote

Previously when reviews were taking a while, wasn't the standard response somethhing like....

"blah blah blah up to seven days at busy times."?

I contact Support on the 7th day and got this response yesterday...

"Thank you for contacting Shutterstock support regarding your uploaded images.

Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern
Standard Time. It is typical for image reviews to take 3 business days to be
reviewed. However, during times of increased submissions traffic, the
reviewing process time may take up to 10 days. We appreciate your patience
while we process your image and/or footage submissions."


So now apparently it can take up to ten days at busy times!!!
mattgibson


Joined: 11 Nov 2009
Posts: 601
Location: London

Post Posted: Tue Mar 13, 2012 1:39 am     Reply with quote

On a sidenote, we all know that reviews take place on weekends but the Support response states 9-5 Monday to Friday. Just wonder whether they have now changed to the 9-5 M-F hours and that is why reviews are now taking so long?

If that is thhe case and they plan on keeping to those hours they need to recruit a few more reviewers to manage the backlog and future uploads - by stopping weekend reviews they have lost nearly 20% of reviewing time so therefore will need to recruit another 15-20% of reviewers to compensate. And that is just assuming 9-5 every day and not 24/7.
emjaysmith


Joined: 27 Apr 2009
Posts: 1617

Post Posted: Tue Mar 13, 2012 1:43 am     Reply with quote

Personally, I wouldn't care how long it took to get reviewed if the rejection rate remained the same but in my experience the rejection rate increases massively whenever the review time gets to more than a few days.
red06


Joined: 05 Feb 2007
Posts: 1283

Post Posted: Wed Mar 14, 2012 7:20 am     Reply with quote

5 days and waiting
 
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