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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
uploading takes "ages"

 
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henrikl


Joined: 23 Aug 2008
Posts: 713

Post Posted: Fri Feb 24, 2012 10:40 pm     Reply with quote

i dont know if anyone else has this problems or if its my computre or something but uploading takes a very long time. Anyone else has this problems. Im not talking about seconds more like over 20 minutes or morefor three images. normal jpgs.

Thanks
jatrax


Joined: 07 May 2011
Posts: 242
Location: Pacific Northwest

Post Posted: Sat Feb 25, 2012 11:13 am     Reply with quote

I have not seen this problem with SS. You might want to test your connection, or restart your modem. I have found that sometimes my connection gets very slow and a restart of the modem and router fixes it.
camdoc3


Joined: 30 Jun 2006
Posts: 1547
Location: trinidadimages.com

Post Posted: Sat Feb 25, 2012 11:16 am     Reply with quote

jatrax wrote:
I have not seen this problem with SS. You might want to test your connection, or restart your modem. I have found that sometimes my connection gets very slow and a restart of the modem and router fixes it.

Same here .
I don't think SS has anything to do with upload speed.Its your ISP (internet Service Provider)
Rebooting your modem usually helps.
henrikl


Joined: 23 Aug 2008
Posts: 713

Post Posted: Sat Feb 25, 2012 5:33 pm     Reply with quote

camdoc3 wrote:
jatrax wrote:
I have not seen this problem with SS. You might want to test your connection, or restart your modem. I have found that sometimes my connection gets very slow and a restart of the modem and router fixes it.

Same here .
I don't think SS has anything to do with upload speed.Its your ISP (internet Service Provider)
Rebooting your modem usually helps.


but its so strange that i can upload to other sites and its no problem at all. its only on shutterstock it takes so long time. its not that big deal though.
newsfocus1


Joined: 07 Apr 2009
Posts: 148
Location: Hastings, East Sussex, England

Post Posted: Tue Feb 28, 2012 4:58 am     Reply with quote

This might help. I have fairly slow mobile broadband but three images shouldn't take more than a 3-4 minutes to upload. What I do sometimes find is that it gets stuck on the "uploading images" page and doesn't move to the submit page even though upload is complete (I get this on some other sites as well but more so here). If you are still getting the uploading message after a few minutes just click on to the home page -where you will probaly find your images are uploaded and waiting to be submitted. Probaly just something to do with my computer/browser/security settings etc and nothing to do with SS (like I say, I get this elsewhere as well).
Regards, David.
Mike Price


Joined: 06 Jun 2008
Posts: 2919
Location: South Wales

Post Posted: Tue Feb 28, 2012 3:12 pm     Reply with quote

henrikl wrote:
camdoc3 wrote:
jatrax wrote:
I have not seen this problem with SS. You might want to test your connection, or restart your modem. I have found that sometimes my connection gets very slow and a restart of the modem and router fixes it.

Same here .
I don't think SS has anything to do with upload speed.Its your ISP (internet Service Provider)
Rebooting your modem usually helps.


but its so strange that i can upload to other sites and its no problem at all. its only on shutterstock it takes so long time. its not that big deal though.


I have had a few occasions recently when uploading using Http that the uploding screen continues for a very long time, but if I open SS in another browser page the images have actually uploaded and are waiting for review even though the upload screen is still churning away.


Mike
Mike
henrikl


Joined: 23 Aug 2008
Posts: 713

Post Posted: Wed Mar 14, 2012 9:31 am     Reply with quote

thanks

it actually is worse now. now i cant upload at all. it just keeps going but nothing happens. i tried with different browsers but nothing seems to help. i wouldnt worry if it was like that on other sites but it is only with SS. this is really strange. my internet connections is fine too.
aynia


Joined: 18 Feb 2009
Posts: 2435
Location: The Land of the Vikings

Post Posted: Wed Mar 14, 2012 11:26 am     Reply with quote

Why not try FTP and see if there is a difference.?
dambuster


Joined: 12 Jun 2008
Posts: 137
Location: Yorkshire, England.

Post Posted: Wed Mar 14, 2012 2:43 pm     Reply with quote

Ftp is the way to go, I had EXACTLY the same issue, all other sites fine, internet connection fine, started using ftp, works fine every time, just sometimes the files take a while to show up on SS.
Filezilla is what I use, good luck
dustine


Joined: 10 Jan 2009
Posts: 925
Location: You're in my viewfinder...

Post Posted: Wed Mar 14, 2012 8:12 pm     Reply with quote

dambuster wrote:
Ftp is the way to go, I had EXACTLY the same issue, all other sites fine, internet connection fine, started using ftp, works fine every time, just sometimes the files take a while to show up on SS.
Filezilla is what I use, good luck


Agree with this one, and if you've not used it much don't let FTP scare you. It's as simple as drag and drop.
rinder99


Joined: 12 Jul 2005
Posts: 39203
Location: Contact www.rinderart.com/Books and Workshops www.rindersmithphotography.com Youtube/rinder

Post Posted: Fri Mar 23, 2012 4:11 pm     Reply with quote

20 Min??? geeeez Try video.SS recommends FTP with Cyberduck.
copidosoma


Joined: 17 Nov 2009
Posts: 3783
Location: Canada

Post Posted: Fri Mar 23, 2012 4:26 pm     Reply with quote

rinder99 wrote:
20 Min??? geeeez Try video.SS recommends FTP with Cyberduck.


x2 Filezilla hangs up and resets the upload ALOT so you get a dozen fragments for each succesfull upload (my experience with footage anyways). Cyberduck is quick and reliable.

Still, I usually use the browser based upload. Never had a problem for stills.
littleny


Joined: 05 Apr 2010
Posts: 173
Location: NY

Post Posted: Mon Mar 26, 2012 7:22 am     Reply with quote

i use filezilla and my images are uploaded and available to submit super fast
triceratops


Joined: 15 Nov 2006
Posts: 7861
Location: The other Nevada

Post Posted: Mon Mar 26, 2012 11:05 am     Reply with quote

My copy of the latest version of Filezilla (3.5.3) won't connect to SS. Fortunately I kept an older version which works just fine.
 
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