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chbaum
Joined: 19 Sep 2010
Posts: 387
Location: Karlsruhe, Germany
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Posted: Fri Mar 09, 2012 12:44 am
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It doesn't... Nothing seems to have. Since the ftp problems came up, I uploaded via http or plug-in. But since then also my review times are usually around 1 week when before they never were more than the proclaimed 72 hours (more like 48). Nothing changed with batches of 8, 10, 14 or 16 images. Yesterday, I uploaded 18, lousy bugger that I am. ;)
Additionally, the reviews seem much more erratic. Last week: 9 out of 11 approved, this week 1 out of 14 (many from similar batches).
I think 72 hours are okay. But one week is a bit much.
Best. Regards,
Christian |
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mylisa
Joined: 05 Oct 2011
Posts: 12
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Posted: Tue Mar 13, 2012 12:33 am
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Hallo!
I am waiting more then a week for some pics...
21100612 03/06/2012 2
21100603 03/06/2012 1
Please check it.
Thanks very much! |
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hhltdave5
Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com
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Posted: Tue Mar 13, 2012 6:58 am
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| mylisa wrote: | Hallo!
I am waiting more then a week for some pics...
21100612 03/06/2012 2
21100603 03/06/2012 1
Please check it.
Thanks very much! |
If you are waiting an overly long time it is not the best idea to ask to have your images checked by putting the request here in the forums. It can go unread for a very long time if at all. You should send an email to support with the information to have them checked. |
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arcadi0
Joined: 23 Nov 2011
Posts: 46
Location: Russia
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Posted: Tue Mar 13, 2012 10:24 am
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i have a batch waiting for a week, and also an image i submitted recently that does not appear in "waiting for review" section. Instead of it it keeps hanging in "images to be submitted", though i've already submitted it and Edit Images function shows no images to edit. Something odd |
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bananafish
Joined: 13 Mar 2009
Posts: 2
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Posted: Tue Mar 13, 2012 10:49 am
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I've uploaded my last batch 5 days ago. I've written to support twice - when 72 hours expired, and this morning. (I'm in Ukraine, so 'this morning' was about 8 hours ago ). And... nothing happend! No processing of my batch, no answers from support!
But last time when I have such problems and wrote to support, my batch have been processed immidiately affter my letter. Was it a coincidence? I don't know |
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obla4ko
Joined: 23 Jan 2012
Posts: 4
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Posted: Sun Mar 18, 2012 4:08 am
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I'm waiting...and waiting... and waiting... and nothing happens. It seems to me, that if I will not write here about my pending images, they will never be reviewed.
It happened only two times, when my images were submitted normally, without forum help...
97420106
97420109
97420112
97420115
97575857
97600469
97683701 |
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gudellaphoto
Joined: 11 Sep 2006
Posts: 1151
Location: Hungary
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Posted: Sun Mar 18, 2012 4:17 pm
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Now i've been waiting for over a week for my batches.
Already wrote te support, but no answer yet.
I have new photos ready for uploading, but don't want to uplaod them until the old last batches are ready. |
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ruxpriencdiam
Joined: 07 May 2009
Posts: 26283
Location: Third Stone from the Sun
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Posted: Sun Mar 18, 2012 7:23 pm
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For those who missed it!
| mattgibson wrote: |
I contact Support on the 7th day and got this response yesterday...
"Thank you for contacting Shutterstock support regarding your uploaded images.
Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern
Standard Time. It is typical for image reviews to take 3 business days to be
reviewed. However, during times of increased submissions traffic, the
reviewing process time may take up to 10 days. We appreciate your patience
while we process your image and/or footage submissions."
So now apparently it can take up to ten days at busy times!!! |
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gudellaphoto
Joined: 11 Sep 2006
Posts: 1151
Location: Hungary
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Posted: Sun Mar 18, 2012 8:02 pm
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| ruxpriencdiam wrote: | For those who missed it!
| mattgibson wrote: |
I contact Support on the 7th day and got this response yesterday...
"Thank you for contacting Shutterstock support regarding your uploaded images.
Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern
Standard Time. It is typical for image reviews to take 3 business days to be
reviewed. However, during times of increased submissions traffic, the
reviewing process time may take up to 10 days. We appreciate your patience
while we process your image and/or footage submissions."
So now apparently it can take up to ten days at busy times!!! |
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The problem is not that simple, that review times are long. On some other sites it's way slower and I don't care about that.
There seem to be a bug and some batches get stuck.
Now i'm waiting since last Sunday, while other people have many approved images that were submitted days later and got reviewed in 24 hours.
Other times it's the other way around.. my photos are reviewed in 2-3 hours or so, while others are complainig on the forums for long reviews.
It feels like photos can get into a fast queue and a very slow queue and it's random which one they get into... |
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ruxpriencdiam
Joined: 07 May 2009
Posts: 26283
Location: Third Stone from the Sun
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Posted: Sun Mar 18, 2012 8:25 pm
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| gudellaphoto wrote: | | ruxpriencdiam wrote: | For those who missed it!
| mattgibson wrote: |
I contact Support on the 7th day and got this response yesterday...
"Thank you for contacting Shutterstock support regarding your uploaded images.
Image uploads are reviewed Monday through Friday from 9am to 5pm Eastern
Standard Time. It is typical for image reviews to take 3 business days to be
reviewed. However, during times of increased submissions traffic, the
reviewing process time may take up to 10 days. We appreciate your patience
while we process your image and/or footage submissions."
So now apparently it can take up to ten days at busy times!!! |
|
The problem is not that simple, that review times are long. On some other sites it's way slower and I don't care about that.
There seem to be a bug and some batches get stuck.
Now i'm waiting since last Sunday, while other people have many approved images that were submitted days later and got reviewed in 24 hours.
Other times it's the other way around.. my photos are reviewed in 2-3 hours or so, while others are complainig on the forums for long reviews.
It feels like photos can get into a fast queue and a very slow queue and it's random which one they get into... |
Oh i know.
This started last year and happened to me many times.
I can find the links i started about it and all i got was the same old same old.
So they have know about it for the better part of half a year and it is now getting worse. |
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bananafish
Joined: 13 Mar 2009
Posts: 2
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Posted: Tue Mar 20, 2012 2:06 am
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I've uploaded my last batch six days ago..
I've writen to support three times
no answer, no processing...
Anybody knows, if I have some images waiting for review, and there are no review, and I have some new images and upload them - will this influence reviewing time?
i. e. when I add new images to the other images waiting for processing - my batch goes to the end of queue? Or not? |
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cgartistgirl
Joined: 20 Dec 2011
Posts: 159
Location: Mars
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Posted: Tue Mar 20, 2012 9:53 am
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same prob here |
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wildstyle86
Joined: 03 Nov 2010
Posts: 16
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Posted: Wed Mar 21, 2012 12:14 am
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Dear Forumguru,
My batches are 7 days old.
You said that we should let You know if it takes longer.
Please check them:
Batch ID:
21284426 03/14/2012
21284366 03/14/2012
Thanks for helping! |
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tekart
Joined: 29 Apr 2008
Posts: 27
Location: St. Louis, MO, USA
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Posted: Mon Mar 26, 2012 1:29 pm
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| forumguru wrote: | Just a reminder: reviews can take up to 7 days. If you've been waiting longer than that, let me know and I'll look into it.
kaowenhua, are you still waiting? I can check on your batch. Thanks! |
I have a couple that have been out there for more than a couple of weeks. A few for about a week. One I uploaded this weekend.
Oldest
97862351
97862354
Newer
97999418
97999421
97999424
97999427
97999430
97999571
97999625
Latest
98309135 |
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wildstyle86
Joined: 03 Nov 2010
Posts: 16
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Posted: Wed Apr 11, 2012 3:39 pm
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Dear Forumguru,
My batches are 8 days old now.
Can you please check them?
Batch IDs:
21707018 - 04/03/2012
21707000 - 04/03/2012
Thanks a lot! |
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