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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
pictures not showing up and no sales
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danhowell


Joined: 26 Dec 2009
Posts: 18
Location: NYC area

Post Posted: Wed Apr 11, 2012 6:06 am     Reply with quote

Yes missing more tha 50 approved images from my gallery. How does Shutterstock expect to generate sales if the images are not visable. Still no response from administration? Has anyone heard anything?
ndemodei


Joined: 06 Oct 2011
Posts: 127
Location: Rapallo

Post Posted: Wed Apr 11, 2012 6:29 am     Reply with quote

nothing..... this is no good ....
jonasr


Joined: 20 Jul 2006
Posts: 14

Post Posted: Wed Apr 11, 2012 1:32 pm     Reply with quote

Yes this is really worrisome, I for once won't be uploading anymore at shutterstock until I see this is completely fixed.

Shutterstock won't really care about that as I'm just a on the side hobby uploader that doesn't generate much money, but I hope some of the bigger guys can do the same.
ndemodei


Joined: 06 Oct 2011
Posts: 127
Location: Rapallo

Post Posted: Wed Apr 11, 2012 2:46 pm     Reply with quote

tomorrow will be one week that my complete last approved selection is missing...about 40 photos...
however...today ' ve sold one of those that are missing from my portfolio...how is possible???
hhltdave5


Joined: 20 Jun 2006
Posts: 24094
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Apr 11, 2012 3:13 pm     Reply with quote

ndemodei wrote:
tomorrow will be one week that my complete last approved selection is missing...about 40 photos...
however...today ' ve sold one of those that are missing from my portfolio...how is possible???


It looks like for some reason the images are just disappearing from your gallery but are not gone from the database so they are still searchable.
cogentmarketing


Joined: 27 Jan 2011
Posts: 1016

Post Posted: Wed Apr 11, 2012 4:06 pm     Reply with quote

uniquelight wrote:
Problem for me too. Approved images from 2nd April appeared correctly in my image gallery (via the New button) but have now disappered completely from there and my content overview box. However if I view my image gallery using the Relevant button my images are displayed correctly.

Your experience is absolutely the exact same for me too. I tried to figure out why the RELEVANT button worked but gave up in the end - it has gotta be a bug.
hzhwang


Joined: 10 Feb 2012
Posts: 233

Post Posted: Wed Apr 11, 2012 6:33 pm     Reply with quote

cogentmarketing wrote:
uniquelight wrote:
Problem for me too. Approved images from 2nd April appeared correctly in my image gallery (via the New button) but have now disappered completely from there and my content overview box. However if I view my image gallery using the Relevant button my images are displayed correctly.

Your experience is absolutely the exact same for me too. I tried to figure out why the RELEVANT button worked but gave up in the end - it has gotta be a bug.


I have same problem. All Approved images from 2nd April disappeared completely. I can't find my images by searching or linking via my gallery, I tried all kind of sorting (New,Popular,Relevant..), it still the same but directly access by image id is ok. And content overview often show 'Internal Server Error' messages from Monday.

Something wrong with index?
kaowenhua


Joined: 19 Mar 2011
Posts: 57

Post Posted: Thu Apr 12, 2012 3:04 am     Reply with quote

we all have same problem.

All Approved images from 2nd April disappeared completely.

and the active images not showing that days approved images~~


what happened with 2nd April~~!!!
fredf7499


Joined: 26 May 2009
Posts: 85

Post Posted: Fri Apr 13, 2012 1:40 am     Reply with quote

Same here.
solgas


Joined: 24 Jun 2008
Posts: 5

Post Posted: Fri Apr 13, 2012 4:19 am     Reply with quote

my vector images are back now, they come also in a search result and are to see in the gallery
 
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