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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
missed images
 
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senegal


Joined: 16 Dec 2010
Posts: 3
Post Posted: Wed Apr 11, 2012 11:24 pm     Reply with quote

Hello!
My two last batchs approved a two week ago have always been missing.

Batch ID: 21591434 (03/28/2012)

Images:
98727233
98727236
98727239
98727242
98727245
98727248
98727254

Batch ID: 21597410 (03/29/2012)

Images:
98758700

Please look into this. Thanks
pharm


Joined: 09 Jul 2006
Posts: 9406
Location: Never quite sure
Post Posted: Thu Apr 12, 2012 10:36 am     Reply with quote

http://submit.shutterstock.com/forum/viewtopic.php?t=122225

"Dear Contributors:

As you probably noticed, we continue to experience issues with some old and new images not appearing properly in your portfolios at this time. Our tech department is working hard to correct the issue(s) and we expect the images to be back soon.

Every "missing" image can be searched by ID number and a large number of "missing" images can also be searched by keywords. There is no need to report the missing images to us. Do know that we are very sorry for the inconvenience and appreciate your patience as we work to resolve this issue.

Sincerely,
Anthony Correia
Director, Content operations
Shutterstock|Bigstock"
 
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