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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
MISSING

 
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vasaleks


Joined: 23 Jan 2009
Posts: 3

Post Posted: Tue Apr 10, 2012 6:46 am     Reply with quote

MISSING 274 APPROVED PHOTOS

21716045 04/03/2012 4
21716039 04/03/2012 6
21715538 04/03/2012 1
21715523 04/03/2012 4
21715490 04/03/2012 23
21695459 04/02/2012 1
21695450 04/02/2012 1
21695276 04/02/2012 10
21695186 04/02/2012 27
21689240 04/02/2012 14
21689183 04/02/2012 10
21677774 04/01/2012 16
21677753 04/01/2012 12
21677741 04/01/2012 11
21638495 03/30/2012 5
21637832 03/30/2012 4
21637829 03/30/2012 7
21612611 03/29/2012 7
21612587 03/29/2012 18
21593657 03/28/2012 3
21593651 03/28/2012 9
21592763 03/28/2012 14
21592751 03/28/2012 17
21568736 03/27/2012 25
21566111 03/27/2012 25
grigphoto


Joined: 12 Jun 2008
Posts: 4

Post Posted: Tue Apr 10, 2012 6:58 am     Reply with quote

I tried to contact support 3 times without any response!!! Can anyone help there??
mirage3


Joined: 23 Apr 2008
Posts: 1672
Location: Does it matter?

Post Posted: Tue Apr 10, 2012 10:39 am     Reply with quote

What gives? My latest 35 approved images, which have been in my gallery for days just disappeared?!?!
kimhng


Joined: 10 Dec 2009
Posts: 27

Post Posted: Tue Apr 10, 2012 10:32 pm     Reply with quote

My 9 newly approved files too disappeared from my gallery after just in the gallery for few days!
pharm


Joined: 09 Jul 2006
Posts: 9406
Location: Never quite sure

Post Posted: Thu Apr 12, 2012 10:37 am     Reply with quote

http://submit.shutterstock.com/forum/viewtopic.php?t=122225

"Dear Contributors:

As you probably noticed, we continue to experience issues with some old and new images not appearing properly in your portfolios at this time. Our tech department is working hard to correct the issue(s) and we expect the images to be back soon.

Every "missing" image can be searched by ID number and a large number of "missing" images can also be searched by keywords. There is no need to report the missing images to us. Do know that we are very sorry for the inconvenience and appreciate your patience as we work to resolve this issue.

Sincerely,
Anthony Correia
Director, Content operations
Shutterstock|Bigstock
"
renomartin


Joined: 30 Sep 2010
Posts: 69
Location: Prague

Post Posted: Fri Apr 13, 2012 7:43 am     Reply with quote

My last 5 approved images today disappeared... why? I already sold some? Why now they are not in my portfolio and does not appear in the search results?

Missing are:

99560324
99559490
99501902
99225098
99486689
pharm


Joined: 09 Jul 2006
Posts: 9406
Location: Never quite sure

Post Posted: Fri Apr 13, 2012 12:35 pm     Reply with quote

renomartin wrote:
My last 5 approved images today disappeared... why? I already sold some? Why now they are not in my portfolio and does not appear in the search results?

Missing are:

99560324
99559490
99501902
99225098
99486689


See the post immediately above yours.
 
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