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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Zero Sales on 18th of April ..anybody else?

 
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aispl


Joined: 24 Jan 2008
Posts: 8

Post Posted: Wed Apr 18, 2012 4:36 am     Reply with quote

Hi

Normally I get more then 100 sales in 3-4 hours.

But there is Zero sales.

I don't know what is happened.

Let me know if any of you face same issue.


-Abdul Q.
prudkov


Joined: 31 Aug 2009
Posts: 56

Post Posted: Wed Apr 18, 2012 4:45 am     Reply with quote

I have the same problem but when I click on todays date on stats page I see all the sales made today. But they are not added to my earnings and number of downloads is also same as yesterday.
jaykayl


Joined: 07 Sep 2009
Posts: 545
Location: Australia

Post Posted: Wed Apr 18, 2012 5:02 am     Reply with quote

Yep, same for me. It stopped updating the stats page the last couple of hours of the 17th for me too
alexis84


Joined: 03 Nov 2009
Posts: 990
Location: Serbia

Post Posted: Wed Apr 18, 2012 5:23 am     Reply with quote

prudkov wrote:
I have the same problem but when I click on todays date on stats page I see all the sales made today. But they are not added to my earnings and number of downloads is also same as yesterday.


+ 1
semmickphoto


Joined: 12 Feb 2012
Posts: 6528
Location: Stuck between a shutter and a hard place

Post Posted: Wed Apr 18, 2012 5:27 am     Reply with quote

jaykayl wrote:
Yep, same for me. It stopped updating the stats page the last couple of hours of the 17th for me too
+1
hhltdave5


Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Wed Apr 18, 2012 5:48 am     Reply with quote

There is another thread on this. Stats are not updating.
ruxpriencdiam


Joined: 07 May 2009
Posts: 26285
Location: Third Stone from the Sun

Post Posted: Wed Apr 18, 2012 5:55 am     Reply with quote

The stats thing started yesterday some time but actually started on the 17th because i have just gone back and checked and am missing 2 sales from the 17th and 2 sales from the 18th? Also i just did a bunch of screen captures to the stats pages for backup for SS! So everyone check your stats close and go back a day or two when checking and do screen captures.

4 seems to be the magic number here.

Not good because how many are we actually missing? We really don't know? Do we?
Mike Price


Joined: 06 Jun 2008
Posts: 2919
Location: South Wales

Post Posted: Wed Apr 18, 2012 6:06 am     Reply with quote

I can see my sales by clicking on the date on the stats page but the stats page and totals have not updated. At least I can see the sales there so there is some record.

Mike
redrahul


Joined: 01 Aug 2008
Posts: 178
Location: India

Post Posted: Wed Apr 18, 2012 6:20 am     Reply with quote

Yep, missing sales started yesterday evening, so it is about 15 hours now.
tacna


Joined: 11 Feb 2006
Posts: 2128
Location: always new

Post Posted: Wed Apr 18, 2012 6:22 am     Reply with quote

Same story. I can see sales on day page but not stats.
dleonis


Joined: 19 Jan 2007
Posts: 3447
Location: Ashgabat, Turkmenistan

Post Posted: Wed Apr 18, 2012 6:57 am     Reply with quote

same problem here
aispl


Joined: 24 Jan 2008
Posts: 8

Post Posted: Wed Apr 18, 2012 9:23 am     Reply with quote

Back to normal now...

aispl wrote:
Hi

Normally I get more then 100 sales in 3-4 hours.

But there is Zero sales.

I don't know what is happened.

Let me know if any of you face same issue.


-Abdul Q.
triceratops


Joined: 15 Nov 2006
Posts: 7870
Location: The other Nevada

Post Posted: Wed Apr 18, 2012 10:40 am     Reply with quote

Had this problem yesterday, but today looks OK so far. My stats page lists one number as being sold, along with matching dollars. But the images actually sold (images depicted when you click on the date) are three times as many and the dollar amounts for those do not appear.
 
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