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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
502 Bad gateway
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nzdzeni


Joined: 09 Sep 2006
Posts: 172
Location: Auckland, New Zealand

Post Posted: Mon Apr 09, 2012 11:12 pm     Reply with quote

It's amazing that this has not yet been fixed. I tried to upload and got hit by the error.

SS, please fix (or at least communicate with us and tell us what the problem is).
nemosdad


Joined: 10 Mar 2005
Posts: 653
Location: Wakefield, RI

Post Posted: Wed Apr 11, 2012 6:27 pm     Reply with quote

Bad Gateway. Bad,bad,bad,bad,BAD Gateway!!!!!!!!!!!!!!!!!
semmickphoto


Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place

Post Posted: Thu Apr 12, 2012 4:44 am     Reply with quote

Just this morning I tested HTTP with Google Chrome, no issues with bad gateway. Succesful submission.
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Thu Apr 12, 2012 9:13 pm     Reply with quote

Looks like it fixed? Yesterday I uploaded pics as usual and everything was fine.
designfgb


Joined: 05 Oct 2011
Posts: 39

Post Posted: Sat Apr 14, 2012 7:49 pm     Reply with quote

not fixed yet, I just made the test and get the same message... SS please fix this error!!!
semmickphoto


Joined: 12 Feb 2012
Posts: 6465
Location: Stuck between a shutter and a hard place

Post Posted: Sun Apr 15, 2012 2:52 am     Reply with quote

No problems yesterday. try chrome.
designfgb


Joined: 05 Oct 2011
Posts: 39

Post Posted: Sun Apr 15, 2012 9:25 pm     Reply with quote

Download chrome, try it 2 times, upload ok, but when i try with my third illustration, same error message> 502 Bad Gateway... :-( i think the application we use was not the problem, SS please fix the problem!

semmickphoto wrote:
No problems yesterday. try chrome.
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Wed Apr 18, 2012 6:25 am     Reply with quote

I had a few days in a row (except a weekend) without an error. And now I'm back! :)
nzdzeni


Joined: 09 Sep 2006
Posts: 172
Location: Auckland, New Zealand

Post Posted: Wed Apr 18, 2012 8:04 pm     Reply with quote

Still not fixed. Still no word from support giving an indication of what the issue is and when it will be fixed.

Interestingly, this problem did not occur when I used the browser plugin. It might be with the "http" option only which could also be why there are not a lot more people complaining.

Update: I managed to upload my vectors using ftp so it's likely that the 'bad gateway' issue is only if you are trying to use the http method.

In some ways, ftp is more convenient (at least for me) - especially as it seems to be working well :)
hollyvector


Joined: 08 Sep 2010
Posts: 57
Location: Czech Rep.

Post Posted: Sun Apr 22, 2012 4:46 am     Reply with quote

Today I have Bad Gateway error too. I uploaded small batches with 3 - 4 vectors (max 8 files)... Some of them were Ok.. other have error.

When i try to upload via FTP i have error and my jpgs are not linked with eps files..

There is no way how can i upload new images comfortably ....

Please fix it.
ruxpriencdiam


Joined: 07 May 2009
Posts: 26152
Location: Third Stone from the Sun

Post Posted: Mon Apr 23, 2012 5:41 am     Reply with quote

This is happening when trying to get on the forums!

phpBB : Critical Error

Could not connect to the database



Forbidden

You don't have permission to access /forum/viewforum.php on this server.



Proxy Error
The proxy server received an invalid response from an upstream server.

The proxy server could not handle the request GET /forum/viewforum.php.

Reason: Could not connect to remote machine: Connection refused

Apache/1.3.41 Server at submit.shutterstock.com Port 80
designfgb


Joined: 05 Oct 2011
Posts: 39

Post Posted: Sun Apr 29, 2012 6:49 pm     Reply with quote

the problem still there! please SS fix this bug!
peteklinger


Joined: 01 Aug 2007
Posts: 1027
Location: Great Place By a Great Lake

Post Posted: Tue May 01, 2012 2:10 pm     Reply with quote

nemosdad wrote:
Bad Gateway. Bad,bad,bad,bad,BAD Gateway!!!!!!!!!!!!!!!!!



free image hosting

Not having any problems, could be a particular location server.
zsooofija


Joined: 03 May 2009
Posts: 673

Post Posted: Thu May 10, 2012 1:53 am     Reply with quote

I have the same problem (with chrome and mozilla).
Please someone fix this!
designfgb


Joined: 05 Oct 2011
Posts: 39

Post Posted: Wed May 23, 2012 9:26 pm     Reply with quote

the problem still not been resolved! i have the same error message today!
 
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