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hjschneider
Joined: 07 Jan 2009
Posts: 12
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Posted: Mon Apr 30, 2012 4:46 am
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Hi,
i can not upload footage since 1 week i have tried filezilla, wsftp etc. I load mov. clips pal 25 fps.16:9
Upload gets ok but my clips are never seen in the edit section.
I can upload my footage to other sites without any problems.
My system is PC Windows XP browser mozilla 11.
Maybe someone knows an advice for me.
Thank you very much
Jo |
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clickprod
Joined: 10 Jun 2011
Posts: 1
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Posted: Mon Apr 30, 2012 8:17 am
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Me too :-( |
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dustine
Joined: 10 Jan 2009
Posts: 925
Location: You're in my viewfinder...
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Posted: Tue May 01, 2012 1:10 pm
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Glad it's not just me. I uploaded the same video twice, both times Filezilla said it was successful but it's never shown up (last loaded 4 days ago). I quit loading video until they get this worked out. |
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rynz31
Joined: 17 Apr 2010
Posts: 2
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Posted: Mon May 21, 2012 8:13 pm
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me too lah... aisey... |
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royster
Joined: 19 Apr 2009
Posts: 279
Location: England/Greece
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Posted: Tue May 22, 2012 6:39 am
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Well that's a relief it's not just me.
I tried a few times and at about 1-2 hours a time it's not joke to see that nothing is in the edit section.
I hope that they let us know when it is fixed.Has anyone contacted admin |
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luxxtek
Joined: 12 Mar 2009
Posts: 2
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Posted: Tue May 22, 2012 7:21 am
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Same problem here too |
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kk5hy
Joined: 01 Oct 2006
Posts: 639
Location: Houston, Texas www.jhdtstockimages.com
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Posted: Tue May 22, 2012 8:51 am
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That happened to me to the other day.
But all of the videos showed up 24 hours later. |
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mateimiruna
Joined: 20 Dec 2005
Posts: 730
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Posted: Tue May 22, 2012 9:02 am
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As far as I know the server is externalized and is very very very slow. More: the preview files are squared and distorted.
I wonder if the 20 clips/batch limit is still available? |
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luxxtek
Joined: 12 Mar 2009
Posts: 2
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Posted: Tue May 22, 2012 12:15 pm
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my files have finally arrived, about 20 hours after uploading |
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sjoweb
Joined: 08 Nov 2006
Posts: 10
Location: Kampen, The Netherlands
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Posted: Wed Jun 06, 2012 4:42 pm
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Again, uploaded footage is stuck on the server and is not moving to the edit section. Uploaded 7 files yesterday, 3 went through, 4 are stuck. Any way to reach support. They don't reply to the contact form in the Contact Us section. |
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mateimiruna
Joined: 20 Dec 2005
Posts: 730
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Posted: Thu Jun 07, 2012 12:50 am
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| sjoweb wrote: | | Again, uploaded footage is stuck on the server and is not moving to the edit section. Uploaded 7 files yesterday, 3 went through, 4 are stuck. Any way to reach support. They don't reply to the contact form in the Contact Us section. |
Do you have automatic FTP processing turned ON or OFF?
If it is OFF, then you have to click a link on your front page that says something like: ”There are files in your FTP directory. If your uploads are finished click here”
Regards,
Christian. |
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sjoweb
Joined: 08 Nov 2006
Posts: 10
Location: Kampen, The Netherlands
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Posted: Thu Jun 07, 2012 1:53 am
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| mateimiruna wrote: | | sjoweb wrote: | | Again, uploaded footage is stuck on the server and is not moving to the edit section. Uploaded 7 files yesterday, 3 went through, 4 are stuck. Any way to reach support. They don't reply to the contact form in the Contact Us section. |
Do you have automatic FTP processing turned ON or OFF?
If it is OFF, then you have to click a link on your front page that says something like: ”There are files in your FTP directory. If your uploads are finished click here”
Regards,
Christian. |
Because of problems with automatic uploading, FTP processing is turned OFF. But the problem is that the files don't show up at my front page, although they are finished uploading and I can still see them on the server using a FTP program. |
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