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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Images disapeared
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yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Tue May 08, 2012 10:57 am     Reply with quote

Has anyone experienced a disappearing of images from the image gallery after being accepted and even sold? I've contacted SS Suport. Still waiting for an answer.
algol


Joined: 03 Oct 2007
Posts: 624

Post Posted: Tue May 08, 2012 11:09 am     Reply with quote

Not sure if it's the same thing, but I'm sure I had one more image in my Port last time I looked than I do now...

Haven't been notified that anything's been removed, but the last time this happened was when SS started removing all the car illustrations :(
hhltdave5


Joined: 20 Jun 2006
Posts: 24090
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Tue May 08, 2012 12:43 pm     Reply with quote

This has been an ongoing problem for some time now. It seems to have lessened in the past month or so but it has been a big problem that they are working on. They will usually come back on their own.
yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Tue May 08, 2012 2:31 pm     Reply with quote

Thank you for your replies. Yes, they did come back last time, but I wasn't sure weather its because I wrote to the suport or just by it self (I didnt get a reply from them). Now that the same thing happened again I decided to share it on the forum.

Thanks again. Best wishes.
algol


Joined: 03 Oct 2007
Posts: 624

Post Posted: Tue May 08, 2012 4:18 pm     Reply with quote

Oh, it's that problem again? I thought the number of my images had gone down so I checked in the forum to see if something was going on. Hopefully whichever has gone missing will come back before too long then. Tx.
yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Tue May 08, 2012 5:37 pm     Reply with quote

It makes me feel better knowing that I am not alone in the problem :) Lets hope for SS to fix this as soon as possible.
9lives


Joined: 09 Sep 2010
Posts: 2

Post Posted: Fri May 11, 2012 12:26 am     Reply with quote

I am missing 50 images that were approved showed up and some even sold but are gone today. I also noticed they never showed up in my catalog manager to be added to sets. I'm wondering if I should hold off uploading any more at the moment.
zhangyouyang


Joined: 07 Apr 2012
Posts: 1

Post Posted: Fri May 11, 2012 12:39 am     Reply with quote

the same problem happened to me, too. i also wrote to the support in hope of getting the photos back.
voodoo13


Joined: 18 Jul 2011
Posts: 35

Post Posted: Fri May 11, 2012 2:13 am     Reply with quote

The same problem. :(
kez52


Joined: 04 Oct 2011
Posts: 52

Post Posted: Fri May 11, 2012 2:22 am     Reply with quote

Yep, same prob here too.
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Fri May 11, 2012 2:24 am     Reply with quote

The same here
netfalls


Joined: 21 Dec 2005
Posts: 89

Post Posted: Fri May 11, 2012 2:36 am     Reply with quote

I have something like 500 pics missing
rodho


Joined: 12 Nov 2006
Posts: 73

Post Posted: Fri May 11, 2012 3:34 am     Reply with quote

same problem, missing from several weeks before to now.
yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Fri May 11, 2012 3:40 am     Reply with quote

Missing some new pictures today again. I realy hope this is temporary :(
ramses02


Joined: 18 Sep 2011
Posts: 4

Post Posted: Fri May 11, 2012 4:15 am     Reply with quote

i am missing my last upload too. Did anyone got a reply from support?
 
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