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bolsher
Joined: 05 Nov 2008
Posts: 25
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Posted: Tue May 08, 2012 11:48 pm
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Is this normally? Older files are pending since a while and newer files are reviewed.
Has anybody the same problem? |
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renomartin
Joined: 30 Sep 2010
Posts: 69
Location: Prague
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Posted: Wed May 09, 2012 1:40 am
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Yes I have the same problem, I have some batches waiting more than one week meanwhile the new ones are being reviewed! |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6544
Location: Stuck between a shutter and a hard place
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Posted: Wed May 09, 2012 2:19 am
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Same here, deleted, problem started at the same time they did the site overhaul. Half way the pending photos they werent reviewed anymore. Another batch was reviewed in the mean time as well. I have deleted all these pending photos and will submit on a later time.
There are also bugs with submitting photos at the moment. Too many bugs going on at the moment. |
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bolsher
Joined: 05 Nov 2008
Posts: 25
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Posted: Wed May 09, 2012 5:18 am
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Is there the forum guru?
Whats the best choice: waiting or resubmit? |
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aspenphoto
Joined: 02 Oct 2006
Posts: 155
Location: PA, USA
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Posted: Wed May 09, 2012 10:03 am
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Same issue - had photos in the same batch reviewed I believe and others form the batch still pending. Newer batches have been reviewed since as well. I did submit a "help" request - no response as of yet. |
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aspenphoto
Joined: 02 Oct 2006
Posts: 155
Location: PA, USA
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Posted: Wed May 09, 2012 10:04 am
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Oops....double post
Last edited by aspenphoto on Wed May 09, 2012 11:14 am; edited 1 time in total |
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renomartin
Joined: 30 Sep 2010
Posts: 69
Location: Prague
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Posted: Wed May 09, 2012 10:04 am
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Nobody answered to me also... :-/ |
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aspenphoto
Joined: 02 Oct 2006
Posts: 155
Location: PA, USA
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Posted: Thu May 10, 2012 12:15 pm
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First email/ticket sent morning of 5/8...no response as of this AM (5/10) - photos still in queue. second email sent this AM...will update when I hear back. |
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bolsher
Joined: 05 Nov 2008
Posts: 25
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Posted: Thu May 10, 2012 3:28 pm
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I have deleted the file and i have resubmit them, i will see whats happened.
Not funny... |
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aspenphoto
Joined: 02 Oct 2006
Posts: 155
Location: PA, USA
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Posted: Thu May 10, 2012 10:25 pm
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| bolsher wrote: | I have deleted the file and i have resubmit them, i will see whats happened.
Not funny... |
If that is my only option, I will choose not to. Since they reviewed some but not all of large batches of editorial - it would take me significant time to figure out which ones are outstanding and re-upload just those. |
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aspenphoto
Joined: 02 Oct 2006
Posts: 155
Location: PA, USA
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Posted: Fri May 11, 2012 10:59 am
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| aspenphoto wrote: | | First email/ticket sent morning of 5/8...no response as of this AM (5/10) - photos still in queue. second email sent this AM...will update when I hear back. |
Got a replay back that attributes it to "heavy submission volume". Seems inaccurate to me - follow up email sent. |
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gesha
Joined: 13 Dec 2011
Posts: 1
Location: ua
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Posted: Tue May 15, 2012 2:31 am
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| bolsher wrote: | Is there the forum guru?
Whats the best choice: waiting or resubmit? |
+1 |
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linncurrie
Joined: 13 Jan 2008
Posts: 106
Location: South Africa
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Posted: Tue May 15, 2012 2:51 am
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I had 14 images stuck for almost two weeks (other half was reviewed and approved). Emailed support and specifically asked not to be sent a canned reply. As expected, that is just what I got - a canned reply, with an invitation to respond to their email if I was not happy. I did respond, complained about the canned response and asked for action. Finally got a reply which said that it seems that the 14 images are "corrupt" <sigh> and to delete and resubmit.
I have now done that, so we will see how it goes.
I suggest that if you have "stuck" images to delete, re-submit with a note to the reviewer why you are re-submitting |
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