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semmickphoto
Joined: 12 Feb 2012
Posts: 6538
Location: Stuck between a shutter and a hard place
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Posted: Thu May 10, 2012 6:40 pm
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I just wanted to check your port Laurin but got this
Oops! The Shutterstock server encountered an error. The system administrator has been notified. If you want to help us track this error down, please Contact Us with the exact steps you performed so that we can try to replicate this error. Thanks!
Return to Shutterstock Home
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ruxpriencdiam
Joined: 07 May 2009
Posts: 26307
Location: Third Stone from the Sun
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Posted: Thu May 10, 2012 6:54 pm
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Laurin i could open your port and it opened on the most popular and i could click on an image and it would display it but when i clicked on the "NEW" i got the same as Ron.
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66.37 KB |
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804 Time(s) |
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Susan
Joined: 06 May 2005
Posts: 6289
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Posted: Thu May 10, 2012 7:01 pm
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I just tried my port, semmickphoto and Barry's and got the same error for each of us!
My front page is also having issues in the right window as well as some other missing information below it.
"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.
Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.
More information about this error may be available in the server error log.
Apache/1.3.41 Server at submit.shutterstock.com Port 81"
In addition when I do search on the buyer side... and use more than one keyword for the search, I receive the following error.
"Oops!
The Shutterstock server encountered an error. The system administrator has been notified. If you want to help us track this error down, please Contact Us with the exact steps you performed so that we can try to replicate this error. Thanks!
Return to Shutterstock Home"
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rinder99
Joined: 12 Jul 2005
Posts: 39256
Location: Contact www.rinderart.com/Books and Workshops www.rindersmithphotography.com Youtube/rinder
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Posted: Thu May 10, 2012 7:58 pm
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Same here.
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triceratops
Joined: 15 Nov 2006
Posts: 7875
Location: The other Nevada
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Posted: Thu May 10, 2012 9:18 pm
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| rinder99 wrote: | | ... we went into depth about certain issues and they said they have a special team they brought in 9 Months ago to address these problems specifically. |
Isn't that about the same time IS fired all their IT people? Lord I hope SS didn't pick them up. The IS site was a disaster back them. Could explain a few things, however.
I also checked both Laurin's and Susan's port. No problem. Tried both the Popular and New options and both worked fine. This may be restricted to just one or two servers. Luck of the draw as to which one you happen to get when you log on.
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lmel900
Joined: 13 Mar 2011
Posts: 4961
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Posted: Thu May 10, 2012 9:27 pm
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| lmel900 wrote: | | My last 27 images that were accepted last Saturday, just disappeared from my port today. So far, they are searchable by keywords ,and they are selling. |
All my 27 missing images only show up in my port today, if I choose the relevant option only.
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tfoxfoto
Joined: 30 Oct 2009
Posts: 259
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Posted: Thu May 10, 2012 9:30 pm
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I uploaded some and then all everything went to hell. Internal service error that you have all seen the looked at my port and I lost several images that were accepted about 2 days ago. Something big just happened at the server. I have several to upload but I guess I will wait until tomorrow. Best site for microstock ever but maybe we are just too good to survive like the Romans, Aztec's and American Indians.
This Sucks TF
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Susan
Joined: 06 May 2005
Posts: 6289
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Posted: Thu May 10, 2012 9:32 pm
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| triceratops wrote: | | rinder99 wrote: | | ... we went into depth about certain issues and they said they have a special team they brought in 9 Months ago to address these problems specifically. |
Isn't that about the same time IS fired all their IT people? Lord I hope SS didn't pick them up. The IS site was a disaster back them. Could explain a few things, however.
I also checked both Laurin's and Susan's port. No problem. Tried both the Popular and New options and both worked fine. This may be restricted to just one or two servers. Luck of the draw as to which one you happen to get when you log on. |
You probably missed it... the issues I mentioned seem to have been fixed.
My guess would be that they are working on the site and ran into some blips.
However my last two batches are still missing and non searchable.
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ruxpriencdiam
Joined: 07 May 2009
Posts: 26307
Location: Third Stone from the Sun
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Posted: Thu May 10, 2012 9:34 pm
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I can see everybody's now?
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robhainer
Joined: 03 May 2010
Posts: 2769
Location: Dallas, GA, USA
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Posted: Thu May 10, 2012 10:20 pm
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All my latest batches show missing images when you search for them and when you check new on my port. Beyond frustrating.
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andriikondiuk
Joined: 16 Apr 2011
Posts: 2508
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Posted: Fri May 11, 2012 12:47 am
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I had exactly the same problem my two last batches have gone.
It's so sad :((((
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mirage3
Joined: 23 Apr 2008
Posts: 1679
Location: Does it matter?
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Posted: Fri May 11, 2012 7:12 am
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lol! Now that is rich! They have had a "special" team working on this on the past 9 months??!!... They are special alright, milking it all the way or being totally incompetent! ... I have said it before and will say it again, we all deserve a raise as a matter of compensation for all the bugs crawling around which do affect our sales! (searchable by number... very helpful for buyers!)...
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