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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Images disapeared
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stockcube


Joined: 20 Sep 2010
Posts: 15

Post Posted: Fri May 11, 2012 4:57 am     Reply with quote

My last three accepted ones have also disappeared. They are still showing on my referral ad link, but are not showing in my portfolio total figure or catalog sets.
etraveler


Joined: 29 Sep 2011
Posts: 1

Post Posted: Fri May 11, 2012 4:58 am     Reply with quote

I happened parallel to picture disappeared from the new galleries. Does not exist in my portfolio. Shutterstock What happened?
nemosdad


Joined: 10 Mar 2005
Posts: 658
Location: Wakefield, RI

Post Posted: Fri May 11, 2012 8:00 am     Reply with quote

Abracadabra! Images gone for me, too.
yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Fri May 11, 2012 8:10 am     Reply with quote

I wrote to the suport twice. No reply :(
javiindy


Joined: 06 Feb 2009
Posts: 25
Location: Granada - Spain

Post Posted: Fri May 11, 2012 8:29 am     Reply with quote

one more!
ramses02


Joined: 18 Sep 2011
Posts: 4

Post Posted: Fri May 11, 2012 12:34 pm     Reply with quote

Mine are back now! :-)
9lives


Joined: 09 Sep 2010
Posts: 2

Post Posted: Fri May 11, 2012 1:58 pm     Reply with quote

Mine are back now and showing up in the catalog manager! Hopefully it's all fixed.
yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Fri May 11, 2012 4:41 pm     Reply with quote

Same here :)
musicphoto


Joined: 06 Nov 2005
Posts: 164
Location: Denver, Colorado

Post Posted: Mon May 14, 2012 3:46 pm     Reply with quote

I just had 250 images disappear out of my port yesterday. Can't tell you how frustrating it is to work harder and harder to create work and get it online to make money only to have the size of my portfolio shrink! I've emailed support about this, but as of late, support does not seem very concerned about answering emails...

or us.... and our ability to earn a living as photographers....
yarchyk


Joined: 01 May 2008
Posts: 71

Post Posted: Mon May 14, 2012 4:59 pm     Reply with quote

Dont get too frustrated yet. My own experience show that the photos do come back in a while. And yes, support does not answer to this problem :(
 
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