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ktannen · Joined: 30 Oct 2008 Posts: 59

Hi. I live in NYC and am abused by Time Warner Cable here, which has a monopoly in my area of the city. About two months ago I started have a severe drop in upload speed and now a single clip can take 8 hours to leave my desk. I've complained and gotten results to the extent that I've been visited three times by techies who are not amused to see the erractic speeds I get, etc. Any, this is not a rant about TWC. Rather, I simply want to compare what I have and what's out there in cyberspace.

I have TWC's Turbo service, which I'm told has download speeds of "up to" 15Mbps, which I couldn't ccare less about because my upload times are what matter to me. When the technicians were here over the past several weeks they all said I'm paying for closer to 5Mbps upload speed. Today, in an onlince chat, one of the sales people told me it's supposed to be 768Kbps = .75Mbps. Over the last several days I've run speedtests and average about .3-.5. That's horrendous and is killing me.

I'm told they're working on it but guess what, I fear that's bunk (a word to describe my deepest, darkest desire to fire up a flame-thrower)

So what's happening out there? I'd really like to know.

odesigns · Posted: Wed May 23, 2012 6:37 pm

My results on Comcast Pittsburgh:

felix_casio · Joined: 16 Jul 2006 Posts: 1781 Location: www.felixtm.com

heres me in Miami with xfinity (comcast)

paying about a benjamin per month for internet alone. but yes if your uploading gigs of video it's worth it.

mateimiruna · Joined: 20 Dec 2005 Posts: 731

ktannen · Joined: 30 Oct 2008 Posts: 59

Much appreciated for the responses. Couple of further questions. Do any of you have a "business" account, rather than consumer? Also, what size files are you talking about? I've been nuts here. THis morning I'm on Cyberduck with a 644Mb
clip, granted, it's big, but the "time remaining" is bouncing around the 75-80 hour mark. Obviously, I'm out of business. FWIW, I had very infrequent problems for six years here...it's only the past couple of months this is happening and Time Warner
claims their engineers are on the case. I'll have to go back to burning DVDs and mailing them if this persists. Or move. BTW, NY's so jam packed, my belief is the system's clogged. So much increasing demand for bandwidth. Verizon's Fios is helping some, but it's not available where I am. Sorry for the rant. I'm fried.

odesigns · Posted: Thu May 24, 2012 3:07 pm

I have a residential account with the 20/6 package, which is a step or two above the standard residential package.

The next step up for me is their 50/10 package. I've debated going to that, but haven't pulled the trigger yet.

rinder99 · Posted: Fri May 25, 2012 3:30 pm

Why are you sending such large files?, really no need.All my files are in the 200/300MB range. No problem. I don't have super fast Internet but usually 45 min per file. No more than 15 secs.

Rekindle · Posted: Fri May 25, 2012 3:50 pm

Very few of my HD videos are so small. Normal for me they are 400-600Mb for 20-30 second 1920x1080 PJPEG.
I also live in a rural area and only one small internet provider. I have the best available and can only get about 13.5 down and 1.76 up at $75 a month. Yes it sucks! I'm envious of those above with the super fast upload stream.