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Shutterstock Photographer Forum Forum Index : General Shutterstock Submit Discussion :
Shows and then it's gone

 
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straehle


Joined: 08 Jan 2007
Posts: 531
Location: Santa Barbara, CA

Post Posted: Tue May 29, 2012 3:01 pm     Reply with quote

My latest image was accepted and showed up in my gallery for about three or four days. Today it's gone and my count of pictures is down by one. Has anyone else seen this with recent acceptances?
ruxpriencdiam


Joined: 07 May 2009
Posts: 26814
Location: Third Stone from the Sun

Post Posted: Tue May 29, 2012 4:05 pm     Reply with quote

straehle wrote:
My latest image was accepted and showed up in my gallery for about three or four days. Today it's gone and my count of pictures is down by one. Has anyone else seen this with recent acceptances?
Normal Op.

Lots of threads about it.
kleyman


Joined: 31 Jul 2009
Posts: 1

Post Posted: Thu May 31, 2012 6:05 am     Reply with quote

Same thing happened to me. I emailed them and haven't heard back.
pharm


Joined: 09 Jul 2006
Posts: 9422
Location: Never quite sure

Post Posted: Thu May 31, 2012 8:27 am     Reply with quote

http://submit.shutterstock.com/forum/viewtopic.php?t=122248
aldegonde


Joined: 28 Apr 2009
Posts: 435

Post Posted: Thu May 31, 2012 12:14 pm     Reply with quote

happened to me again also. more or less 20 images have disappeared.
I bought the bug was resolved, but no, it stroke again
johnny123


Joined: 03 Jan 2012
Posts: 40

Post Posted: Sat Jun 02, 2012 7:09 pm     Reply with quote

Just had my last ten come up missing, they were excepted last week, sold a few, now they are missing. From reading the threads, it sound like this is quite common. Anyone know how long it takes before they come back up?
hhltdave5


Joined: 20 Jun 2006
Posts: 24304
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Sat Jun 02, 2012 8:47 pm     Reply with quote

johnny123 wrote:
Just had my last ten come up missing, they were excepted last week, sold a few, now they are missing. From reading the threads, it sound like this is quite common. Anyone know how long it takes before they come back up?


It can take a few days for them to show up again.
triceratops


Joined: 15 Nov 2006
Posts: 7933
Location: The other Nevada

Post Posted: Sat Jun 02, 2012 8:49 pm     Reply with quote

johnny123 wrote:
Just had my last ten come up missing, they were excepted last week, sold a few, now they are missing. From reading the threads, it sound like this is quite common. Anyone know how long it takes before they come back up?


Last time it happened to me, they were back in 3 days.
johnny123


Joined: 03 Jan 2012
Posts: 40

Post Posted: Sat Jun 02, 2012 9:59 pm     Reply with quote

Thank you for the response...that gives me some peace of mind.
johnny123


Joined: 03 Jan 2012
Posts: 40

Post Posted: Mon Jun 04, 2012 7:21 pm     Reply with quote

Mine are back up.
musicphoto


Joined: 06 Nov 2005
Posts: 164
Location: Denver, Colorado

Post Posted: Mon Jun 11, 2012 4:59 am     Reply with quote

I've had over 300 new images approved in the last few weeks, but my image count has not gone up at all ... in fact it went down.

Support does not answer questions on this. It ia a big concern they care that little. They say they are working on it, but his has been going on a long time.

It makes me wonder if the same glitches could be going on with income stats as well
 
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