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Shutterstock Photographer Forum Forum Index : Bugs / Glitches :
Internal Server Error In Right Top Window ~ Content Overview

 
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Susan


Joined: 06 May 2005
Posts: 6290

Post Posted: Mon Jan 30, 2012 10:16 am     Reply with quote

Periodically over the last few months when I load the front page http://submit.shutterstock.com I receive the following error message.

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.41 Server at submit.shutterstock.com Port 81"
Susan


Joined: 06 May 2005
Posts: 6290

Post Posted: Thu May 10, 2012 7:26 pm     Reply with quote

I am getting this Internal Server Error again today. The front page right content does not load and eventually this error message shows up instead of the db content.

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.41 Server at submit.shutterstock.com Port 81"
ruxpriencdiam


Joined: 07 May 2009
Posts: 26321
Location: Third Stone from the Sun

Post Posted: Thu May 10, 2012 7:35 pm     Reply with quote

Same thing for me as well.

Quote:
Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.41 Server at submit.shutterstock.com Port 81
triceratops


Joined: 15 Nov 2006
Posts: 7875
Location: The other Nevada

Post Posted: Thu May 10, 2012 9:06 pm     Reply with quote

I love the comment "...inform them [SS] ... of anything you might have done that may have caused the error." As if the SS computer system and IT are completely free of bugs and problems. Yeah ... right!
aspenphoto


Joined: 02 Oct 2006
Posts: 155
Location: PA, USA

Post Posted: Thu May 10, 2012 10:24 pm     Reply with quote

Susan wrote:
Periodically over the last few months when I load the front page http://submit.shutterstock.com I receive the following error message.

"Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.

Apache/1.3.41 Server at submit.shutterstock.com Port 81"


Same here - think it is time to take a break from SS for a bit until they get things sorted out again. Between half reviewed batches, server errors, and lack of response from "help" tickets...vacation in order :)
swillklitch


Joined: 26 Nov 2010
Posts: 123

Post Posted: Thu May 10, 2012 11:10 pm     Reply with quote

Had this error for a few hours. Now it's fixed but last two accepted batches is gone. From gallery and from searches.
svisho


Joined: 17 Jul 2009
Posts: 323

Post Posted: Mon Jun 04, 2012 8:08 am     Reply with quote

I got the same Internal server error message today, it's been showing up for more than an hour already and I still can not view the content on the right side of the front page. The message appeared right after I tried to submit five images.
cruiz


Joined: 01 Aug 2012
Posts: 1

Post Posted: Mon Aug 06, 2012 5:01 am     Reply with quote

http://submit.shutterstock.com/signup/illustration/edit.mhtml


Internal Server Error
The server encountered an internal error or misconfiguration and was unable to complete your request.

Please contact the server administrator, support@shutterstock.com and inform them of the time the error occurred, and anything you might have done that may have caused the error.

More information about this error may be available in the server error log.
 
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