| Author |
Message |
bluemistery
Joined: 15 Oct 2007
Posts: 872
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Posted: Mon Jun 04, 2012 4:36 am
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After the last batches approval, not only my last approved not appear in my portfolio, but also three photos approved since three weeks (which appeared in my portfolio) now dissapeared....I should have 1151 images in my portfolio but actually only 1124 appear...
ID's missing:
103381091
103381094
103381100
104205845
104084213
104084216
104084045
104084159
104084162
104084165
104084168
104084171
104084174
104084180
104084183
104084186
104084189
104084192
104084195
104084198
104084201
104084204
103878458
103878467
103878473
103878476
103878479 |
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hsfelix
Joined: 28 Dec 2005
Posts: 47
Location: Portugal
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Posted: Mon Jun 04, 2012 5:41 am
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Hello there!
Today a weird thing happened to me.
I had more than 8000images in my portfolio, but in the main contributor page, it only says 7847 active images.
And the images that are shown in thumbnails are not the last approved. However, when I go to my gallery and order the images by "new" I think all the new ones appear.
Is this a temporary bug?
Or should I provide the number of the last batches?
Many thanks SS and best regards. |
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estebande
Joined: 30 Jul 2008
Posts: 7
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Posted: Mon Jun 04, 2012 9:34 am
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When will it be possible to solve the problem?
Will it happen the same problem with the images that are up now?
Thank you from and all the help you can give us on this SS |
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estebande
Joined: 30 Jul 2008
Posts: 7
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Posted: Mon Jun 04, 2012 1:39 pm
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The images have returned to the gallery.
Thanks to the SS team! |
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peterr
Joined: 06 Mar 2011
Posts: 4
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Posted: Mon Jun 04, 2012 3:01 pm
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mines are back too! |
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akz
Joined: 28 Feb 2009
Posts: 4
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Posted: Tue Jun 05, 2012 7:55 am
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Missed batches were returned back but new accepted batches are not visible:
23082695
23082689
23062178
23051483
23022605
22992212
22992209
22982495
22981832
22981805
22981688 |
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mait1980
Joined: 06 Dec 2010
Posts: 95
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Posted: Tue Jun 05, 2012 9:29 pm
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Hello,
I have 5 images missing from my catalog and image gallery.
Batch ID:23094311
Missing Photos:
104318492
104318495
104318498
104318501
104318504 |
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pizla09
Joined: 30 Mar 2009
Posts: 14
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Posted: Wed Jun 06, 2012 2:36 am
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Hello,
I have a problem with number of active images-there is a number 614, but should be 621 and another problem-I can see my last approved images only in my portfolio in the section "sort by new" but not on the main site in active images. Here are the numbers of my last approved images which were not include in the number of active images:
Batch ID:23077823
06/04/2012 images 104260745 104260754
Batch ID:23076443
06/04/2012 images 104255501 104255504
Batch ID:23062631
06/03/2012 image 104196209
Batch ID:23020148
06/01/2012 image 104039933
Batch ID:23020100
06/01/2012 image 104039840
Please help:-) |
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pizla09
Joined: 30 Mar 2009
Posts: 14
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Posted: Wed Jun 06, 2012 5:37 am
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hello, my most popular images disappeared:-( I can only find them in the section "sort by new" but they are not in the section "sort by popular"
images from the batch id 22689002
I do not remember all of my images so I am not sure if some else are missing. Please help. |
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murphyigor
Joined: 19 Mar 2011
Posts: 39
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Posted: Wed Jun 06, 2012 8:30 am
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23030183 06/01/2012 1
23029349 06/01/2012 1
23029268 06/01/2012 1
23029262 06/01/2012 1
23029259 06/01/2012 1
23029256 06/01/2012 1
23029253 06/01/2012 1
23029250 06/01/2012 1
23029247 06/01/2012 1
23029244 06/01/2012 1
23029226 06/01/2012 1
23029220 06/01/2012 1
23029214 06/01/2012 1
23029205 06/01/2012 1
23029193 06/01/2012 1
23029187 06/01/2012 1
23029184 06/01/2012 1
23029175 06/01/2012 1
23029172 06/01/2012 1
23029169 06/01/2012 1 |
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geraldmarella
Joined: 01 Dec 2011
Posts: 6
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Posted: Thu Jun 07, 2012 9:08 am
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Hello, Not sure if this is in the same category as missing images, but the number of images in my portfolio hasn't updated in three days even though my last submission was approved. The images are there, but the number hasn't changed. Also, no sales in three days. That could be possible, but with the lack of an update I'm wondering if there is a system problem.
Thank you for your help. |
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vincejansen
Joined: 03 Jun 2009
Posts: 3
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Posted: Thu Jun 07, 2012 9:40 am
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Hello,
We are aware that for some of you the number of "Active Images" at the bottom of your Content Overview takes longer than usual to update.
This is just a display issue. The actual number of images in your portfolio should be correct and they are all showing in searches.
We're sorry for the inconvenience and we will try to correct this. This issue does not affect earnings or downloads.
Thanks,
Vincent Jansen
Manager, Contributor Relations
Shutterstock |
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duben
Joined: 21 Mar 2011
Posts: 6
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Posted: Thu Jun 07, 2012 6:38 pm
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Missing approved images
BatchID 23117210:
104413760
104413769
104413790
104413793
BatchID 23067656:
104214923
104214926 |
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hsfelix
Joined: 28 Dec 2005
Posts: 47
Location: Portugal
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Posted: Fri Jun 08, 2012 4:26 am
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dear friends,
Some approved images are missing :(
Batches:
23137823
23137901
Best regards |
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lehakok
Joined: 11 Oct 2010
Posts: 24
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Posted: Fri Jun 08, 2012 5:39 am
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Missing approved images from batches with ID:
23108228 06/05/2012 2
23108180 06/05/2012 2
23077013 06/04/2012 2
23076983 06/04/2012 1
23044085 06/02/2012 1
23043917 06/02/2012 3
23043881 06/02/2012 1
Same bug....
Help please! Thanks |
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