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violetap


Joined: 05 Apr 2012
Posts: 2
Location: portugal

Post Posted: Sat Jun 30, 2012 8:27 am     Reply with quote

hello everybody!

I am new on shutterstock.I have only 15 images,i sold one but the problem is,after it was sold,disappeared from my galerry.Is not active any more.Somebody can explain me why?
hhltdave5


Joined: 20 Jun 2006
Posts: 24094
Location: Our Stock, Food & Portrait photography books at www.rindersmithphotography.com

Post Posted: Sat Jun 30, 2012 9:05 am     Reply with quote

It is a bug that has been going on for several months. Missing images usually come back on their own within a few days. The missing ones are usually still available with a search. If it doesn't comes back after a few days I would write support.
royster


Joined: 19 Apr 2009
Posts: 279
Location: England/Greece

Post Posted: Sat Jun 30, 2012 1:21 pm     Reply with quote

They do usually come back on their own accord.Where they go nobody knows.
You have some nice images.I'm sure you will have many sales once your port grows
violetap


Joined: 05 Apr 2012
Posts: 2
Location: portugal

Post Posted: Sat Jun 30, 2012 4:21 pm     Reply with quote

thank you very much for yours answers.I'll wait some days.If the image will not appear i'll contact shutterstock support.
 
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