| Author |
Message |
rbiedermann
Joined: 02 Oct 2007
Posts: 2
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Posted: Sun Jul 01, 2012 9:36 am
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Hi,
since two days title and keywords are not extracted from my IPTC fields, that is, after uploading the according fields in the submission tool are empty. I did not change my workflow. What to do? Anyone else?
rbiedermann |
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endaerkened
Joined: 07 Mar 2009
Posts: 85
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Posted: Sun Jul 01, 2012 11:22 am
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| rbiedermann wrote: | Hi,
since two days title and keywords are not extracted from my IPTC fields, that is, after uploading the according fields in the submission tool are empty. I did not change my workflow. What to do? Anyone else?
rbiedermann |
same here |
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swillklitch
Joined: 26 Nov 2010
Posts: 124
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Posted: Mon Jul 02, 2012 1:12 am
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same here |
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semmickphoto
Joined: 12 Feb 2012
Posts: 6632
Location: Stuck between a shutter and a hard place
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Posted: Mon Jul 02, 2012 5:09 am
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it sometimes happens, not on all photos, but I had no issues yesterday when uploading a batch of 18
But if you all have the problem, it seems another bug has reared its ugly head. |
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ruxpriencdiam
Joined: 07 May 2009
Posts: 26816
Location: Third Stone from the Sun
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Posted: Mon Jul 02, 2012 8:13 am
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It has been working fine for me. |
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triceratops
Joined: 15 Nov 2006
Posts: 7933
Location: The other Nevada
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Posted: Mon Jul 02, 2012 12:00 pm
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No problem on a batch uploaded yesterday via HTTP. |
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samtoon
Joined: 14 Sep 2007
Posts: 80
Location: In the middle of nowhere
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Posted: Tue Jul 03, 2012 6:28 am
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not working.
Vector files.
problem is real. |
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colematt
Joined: 01 Jul 2005
Posts: 25
Location: Melbourne, Australia
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Posted: Wed Jul 04, 2012 2:04 am
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Still not working :( |
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makalu
Joined: 15 Dec 2005
Posts: 234
Location: Poland
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Posted: Wed Jul 04, 2012 4:23 pm
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I've had this problem with vector files today. |
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ijdema
Joined: 22 Jan 2012
Posts: 165
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Posted: Thu Jul 05, 2012 7:50 am
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I've uploaded today and yesterday without any problems. I use the browser-plugin, maybe its a problem with the ftpserver or http upload? |
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michalk
Joined: 29 Jul 2010
Posts: 86
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Posted: Thu Jul 05, 2012 9:42 am
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Makalu, colematt, samtoon, swillklitch, endaerkened and rbiedermann,
I'm sorry to hear you're having an issue having the metadata in your images automatically applied. In order to figure out what's going on, we need to know which program you're using to add the metadata to the images and have a sample of one of the images with this problem. Could you please email submit@shutterstock.com with those two pieces of information and a reference to this thread?
That will help us greatly as we get this fixed for you.
Thanks for your patience,
Michal
-Your contributor team |
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cienpies
Joined: 07 Jun 2008
Posts: 70
Location: Uruguay
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Posted: Thu Jul 05, 2012 12:11 pm
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| michalk wrote: | Makalu, colematt, samtoon, swillklitch, endaerkened and rbiedermann,
I'm sorry to hear you're having an issue having the metadata in your images automatically applied. In order to figure out what's going on, we need to know which program you're using to add the metadata to the images and have a sample of one of the images with this problem. Could you please email submit@shutterstock.com with those two pieces of information and a reference to this thread?
That will help us greatly as we get this fixed for you.
Thanks for your patience,
Michal
-Your contributor team |
Hello Michal,
we are having the same problem since last Tuesday.
Today we made some tests uploading via HTTP and it doesn´t work.
TIA for your help. |
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maigi
Joined: 27 Sep 2005
Posts: 157
Location: Estonia
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Posted: Sun Jul 08, 2012 11:40 am
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Same problem here. :( Uploaded vector: eps and jpg. Metadata embeded in jpg with Photoshop CS6 Extended. |
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cidepix
Joined: 29 Jul 2007
Posts: 196
Location: London / UK
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Posted: Mon Jul 09, 2012 5:55 am
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there is still a problem.. I think the jpeg preview is not read properly..
btw michal, definitely something is wrong on your side..
I have done exactly the same things I have been doing for years (since 2007)
I hope you get this fixed soon.. |
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swillklitch
Joined: 26 Nov 2010
Posts: 124
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Posted: Tue Jul 10, 2012 1:51 am
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| cidepix wrote: | I have done exactly the same things I have been doing for years (since 2007)
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More to say, I just get back from vacation, so I did not even touch anything. And I uploaded some files I prepared before leaving - IPTC not detected. |
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