Shutterstock Photographer Forum :: View topic

editha · Posted: Thu Jul 12, 2012 1:46 am

My sales have completely dried up and I just checked my gallery....

What comes up under "popular" is a joke and is mostly images that have had few if any sales.

No surprise that I my sales have disappeared if my site is displaying nothing but Easter eggs.

ruxpriencdiam · Posted: Thu Jul 12, 2012 5:16 am

It's been going on for months and seems like it is some new search algorithm that SS is implementing.

editha · Posted: Thu Jul 12, 2012 5:35 am

I guess that leaves the question "What search algorithm is being applied to most popular?"

It would seem that my most popular images, would remain my most popular images, based entirely on the sales attributed to each image.

Application of an algorithm or formula to determine what is the most popular would be contradictory to common sense.

smithore · Joined: 29 May 2007 Posts: 33

yes, i've just found the same error now, when looking at my gallery by "most popular", only maybe the first 30 pictures are ok, the rest is classified by download date and means nothing.

cpaulfell · Joined: 07 Dec 2011 Posts: 2444

copidosoma · Joined: 17 Nov 2009 Posts: 3806 Location: Canada

smithore · Joined: 29 May 2007 Posts: 33

It's not a question of images sold or not, they are grouped by the same batches, like the days we've sent them before!!! :(

randomway · Posted: Fri Jul 13, 2012 3:04 pm

At least I know now, that it's not just me. The first few images are right, but the rest are completely different.

ruxpriencdiam · Posted: Sat Jul 14, 2012 12:16 am

The current Popular search is completely BS and wrong as of sometime yesterday if not before!

I now have images that have never sold that are now the most "Popular" and they are three years old and were some of the ones i used to get approved.

For instance number 22 of my most popular has never sold and is three years old so how can that be "Popular"?

And a bunch of my what used to be most "Popular" are now more then 5 pages into my port?

Sales have dropped while this has happened and yet before this everything was fine!

My first page of most popular has more than 75% of the images from my last page of images from three years ago that were the first ones i submitted!

So why is this happening?

My what used to be my most popular top three are now #3 / #4 and #11???

What was my #1 most popular has dropped to #4 and my #2 is now #3 in front of my what used to be #1 and my #3 is now #11?Huh

Searching the site by keyword for one of my most popular that has always maintained number four status it is now number 61 so why the sudden drop?

It is all EFFED up!

davidarts · Joined: 12 Jul 2008 Posts: 790 Location: Italy

HONESTLY in the last 2 months and expecially NOW I think I've lost 35% of my sales because of those alghtitm changes...

I have a big portofolio and everytime I can see a big difference in sales when shutterstock is testing something or there's a bug...

This time is the WORST EVER.. I'm really worried and the worst thing is that shutterstock said that there's actually no bug...

I really don't know what to do.. this is absolutely discouraging ......4 years of growth with weekly submissions to see a similar drop down in 2 months..
this is just not normal...

I really hope that someone of SS is going to read our conversations and think about a possible solution :-(

funniefarm · Joined: 02 Mar 2007 Posts: 517

Same here, I have been lost about 30-40% of my sales since the popular search has been messed up in my port.
I hope also ShutterStock takes note on these bugs and forum post.

davidarts · Joined: 12 Jul 2008 Posts: 790 Location: Italy

thp · Joined: 14 Apr 2010 Posts: 46 Location: Australia

PLEASE look at this issue SS, it's very disconcerting to see such an important search value seemingly messed up like this. It only seems to be getting worse.

subarashii21 · Joined: 12 May 2011 Posts: 442 Location: Czech Republic

I can only agree.. From total of 300 images, only the first 24 reflect popularity, these are the best-sellers.

The rest of the Popular search sequence seems like a mess - the images are sorted in the exactly same order as they were approved (batch by batch), forming groups occassionally interrupted by some "solo" images. It doesnt reflect number of downloads at all.

The newest images which had a few sales are completely at the end of this order.

So at the moment it is a strange mixture of Popular, New and Random, it doesnt seem to follow any logical pattern.

Can we please have the Popular search back?

semmickphoto · Posted: Wed Jul 18, 2012 11:24 am